A: Inmates do not have access to the Internet and thereforewill not see anything that you do on this website. The website does however have all of the services that you would need to keep in contact. The discount telephone service will allow you to receive calls from your inmate for local rates, the letter/photo service will allow you to send clear crisp 4x6 photos from your smartphone or computer. The ones you keep promising to send. You can send books, magazines and money too! All from the convenience of the InmateAid website.
A: Western Union only services about half of the facilities in the US. If the facility that your are looking for is not in their drop-down menu then they do not. InmateAid can get you a money order and deliver it to the facility on your behalf where Western Union cannot.
A: The InmateAid photos are printed on 4x6 high gloss photo paper - approved for all jails and prisons. These are NOT a printed postcard, they are delivered safely in an envelope directly into the facility. Make sure that you have the inmate's ID (if applicable) and allow 1-3 business days for delivery.
A: Every situation is unique. We have a large number of members using 1000 minutes a month or more. State and county inmates can usually call as much as they want. Federal inmates get 300 minutes per month and 400 minutes for the months of November & December. The problem is the high cost of the calls. If your inmate is calling you long distance, look into getting a local number from InmateAid Discount Telephone Service and reduce the price by 80-90%.
A: Federal inmates go to a meeting that they call "team". The inmates sits with their counselor, case manager and unit team manager. They evaluate the progress of the inmate over the six months. There are NO transfers until 18 months. With three "clean team" meetings the inmate may apply for reclassification of custody status. The status must change before the inmate will be granted a lower designation.