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Subject: Sending mail inside

InmateAid letters are sent the same day they are created by you via US Mail. The letters/photos are delivered to the inmate at mail call a day or two after posting. Please be mindful that the staff inside the prison opens every letter for contraband which may delay the actual delivery.

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Subject: General prison/jail questions

Release dates are sometimes available on VineLink but always are on the federal inmate locator. If it's in the county or state system, the reporting of release dates are not standardized and therefore may vary. Release dates are public information and can be found. If you have a more specific request regarding any particular inmate, you may Ask the Inmate in private.

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Subject: Visitation

Inmates cannot receive calls in ANY prison or jail. Writing a letter is the only way for you to initiate contact, the telephone call MUST be initiated by the inmate from the prison.

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Subject: Send inmate money

Click on our Western Union Link or Send Inmate Money for the step-by-step instructions. The following may address your concerns - In the account number, there is no space between the offender number and offender last name. Account Number Example: 123456Smith

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Subject: Family services

Most inmates will check their account from time to time, but unless you send a letter, there is no other way to communicate with them - the staff inside the prison "might" pass along a message but you should send a letter to be sure.

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Subject: Commissary

No, commissary is for the inmates inside the prison.

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Subject: Offender phone calls

The short answer is "no", both are not being charged for the same call. You will need to listen carefully to the recording as the inmate MAY be calling "collect" (where you would accept the charges). But, mostly the recording is an warning of sorts letting the recipient know the call is coming from a prison or jail and asking if you want to "accept the call".  Sign up for the InmateAid Discount Telephone Service - when they call, it's

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Subject: Send inmate money

Western Union first requires the sender to set up a User Account and then you will need their inmate number to route the cash to the appropriate trust account for the Wisconsin Department of Corrections. The complete step-by-step directions are in the Send Inmate Money section of InmateAid

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Subject: General prison/jail questions

You may send books through the Amazon links located in the Send Books section. There is even a search function to look for the type of book or the author. Sending money is easy through Western Union - simply click on the Send Inmate Money page where there are complete step-by-step instructions. Once an inmate has money in their account they can buy stamps and writing utensils to write you back.

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Subject: Sending mail inside

InmateAid prints and delivers the mail into the prison location corresponding to your inmate. The service is delivered to the inmate at mail call a day or two after you create it in the Write Letters/Send Photos service.

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