Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: General prison/jail questions

Most locations do not limit the number of books or magazines an inmate may receive. As long as you are using the Amazon corporate website purchase and not one of their third-party affiliate sellers. They are mixed in the site offering lower priced used books that will definitely get rejected. Amazon can get the paperback books delivered because they are a recognized "publisher".

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Subject: General prison/jail questions

We are here to answer ANY question on your mind. Please ask as many questions as you have and as often as they come to mind.

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Subject: Education & vocational training

The prisons do not provide the courses, they will have to be provided by someone on the outside. The prison education department proxies the testing for the universities that provide "distance learning". There are several available and they don't have to be located in Ohio. Louisiana State University (LSU) is one of the best and most widely used programs in the prisons. But, you pay for the course load "by the hour" and the books just like you would if

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Subject: Sending mail inside

Send us their name, DOB and the state they are in. If you know the facility name or any other information (county, state or federal), please email it to us and we will help locate them for you.

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Subject: General prison/jail questions

County jails provide the essentials like 3 meals per day, soap, toothpaste and a tooth brush. There is the commissary which is a store inside the jail. You can add money to their inmate trust account that would allow them to shop for some "extras" to make their time a little easier; $50 per week would set them up nicely. Any more is a luxury. Do what you can afford.  Calling cards are not available everywhere but where they are,

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Subject: Parole & probation

With all due respect, this sounds like it's going to be tough to get much leniency from the board with all of what appears to be stacked against him.

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Subject: General prison/jail questions

After you have set up an Inmate profile page, go to your My Account area of the site. Go to where your inmate's name is, there is a menu bar with choices of services. Click on "Letters" and scroll to the bottom. If you are going to write a letter, this is where to do it. When you are ready to select some pictures, click "Browse", it will take you to where your pictures are stored on your device (computer

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Subject: Sentence reduction

The halfway house is selected by the prison bureau.  The parole officers are normally assigned to the jurisdiction where you live. The parole officer will be in close contact making sure the integration back into society is smooth. The best source of information will be his current counselor or case manager. They have all of the pertinent information as to where your partner will be assigned. For him to get a halfway house in another state he is going to have to petition

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Subject: Offender phone calls

Your inmate can call home by calling collect but AT&T does not have the contract with the jail, you will be paying GTL for this collect call. Please be mindful that this is the most expensive way of receiving and inmate call, it will cost at least $14.99 per 15 minutes.  GTL has a prepaid option through their website. The cost of the calls vary depending upon where the call connects. If you are inter-state long distance, the cost of

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Subject: Sending mail inside

The letter and photo service from InmateAid is straightforward. You type up a letter and upload photos where applicable - proceed to the Pay Now page and complete the transaction. The letter order flows through our Admin area to the Processing Department. Letters are processed immediately upon entry unless it is after 6pm on Saturday, then the letters do not go through the process until Monday morning. You may check in your My Account area to see the status of

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