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Subject: Offender phone calls

Putting money on their books allows them to buy phone cards which will by-pass any fees that Infinity charges to set up a pre-paid account. One downside, once the money is in the inmate's account, they can use it as they choose, so they can call other people or use the money for items sold at the commissary. Some people might care about that, others not so much but we want to give you both sides. You might consider what

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Subject: Sending mail inside

We have a "greeting card" service on the website. Log onto your account and click on http://www.inmateaid.com/pages/details/send-inmate-birthday-cards-holiday-greetings-cards and it'll take you where you need to be.

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Subject: Family services

It depends solely on the institution rules. Federal prison you definitely can, the various state institutions are not consistent in their rules. We would advise getting in touch with the chaplain

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Subject: General prison/jail questions

Generally speaking, the prisons WILL allow hard backs (especially federal BOP inmates). But, we would encourage a call to the facility before buying just to be certain. Since you are out of the country, if you'd like us to inquire on your behalf don't hesitate to ask.

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Subject: Sending mail inside

These facilities rarely if ever forward mail. The only time i might happen is if it's within the BOP. The book will likely get lost in the system, we're afraid. You can definitely send letters without being on the mailing list.

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Subject: Inmate search

There are two inmate search functions. One is the search of inmate profiles set up by our members. The second are the locators by the jurisdiction. To use them, you will need to know the state they are in and the jurisdiction where they were prosecuted. If you give us some more information we will help you find him.

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Subject: General prison/jail questions

You can get the information from the Clerk of the Court in the jurisdiction that holds him. The judge presiding is going to be a little angry and depending how many times your friend has been before the judge on the same issue might, it may create a hardship going forward. If he can demonstrate a willingness to pay what he owes, he might not have to stay in jail long. BUT, child support is a hot issue now and

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Subject: Sending mail inside

The inmateAID service is not email, it is postal mail. The estimated time for delivery is 1-3 business days. There are potential delays once inside the mail room as the staff opens all mail inspecting for contraband. If you have questions about inmate ID or location, you can use the inmate locator for that facility page inside inmateAID or their jurisdiction (federal or state).  If you need our help, just ask!

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Subject: Sending mail inside

you  can write in either pen or pencil, there are no restrictions for a normal letter being sent. do not spray perfume on the paper or place any stickers or anything that might get the letter returned. keep it simple. try our letter writing service, the best part is the photo option. they are 4 x 6 glossy photos that are prison-approved and look great! have you been promising to send some pictures??

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Subject: Sending mail inside

We estimate that it takes 1-3 business days to arrive at the facility. The detention center or jail receives the mail, opens and inspects it for contraband and then passes it out at "mail call" to the inmate. This process sometimes delays the distribution to the inmate further.

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