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Read moreOur service will provide you with a new number for the next facility. When they transfer an inmate it almost always will require a new number to keep seeing a discount. When you know where they will be, email us the new location and we will get a new number for you within an hour - **_no charge_**.
Read moreSend us your number and the facility name - we will give you an honest estimate before you sign-up. Our service does not replace Telmate, it works to make their service cheaper for you to use...reducing the cost of each call.
Read moreContact visits are limited to a "hello" and "goodbye" kiss and hug. But, not all facilities have this option during visitation. The security level of the prison will dictate how visitation is conducted.
Read morePlease send us the inmate's name, their DOB, the state where they might be and any information you think might help us locate them.
Read moreYes, probably. There are exceptions to this rule but you will need to get permission from the warden. Exceptions occur for close family members but few others.
Read moreyes, inmates love to receive letters at mail call - [magazines](https://www.inmateaid.com/shop/magazines) too!
Read moreYou will not know until you get to the FCI. You will report to the FCI Low for processing - short sentences of under 8-10 years with non-violent offenses or criminal history will go to the camp. You will arrive through the main door and they will take you through a metal detector and into the intake area where you will sit for a couple of hours in a white tiled holding cell awaiting processing. They will fingerprint and photograph
Read moreThat is EXACTLY what we are referring to in the language on our site. Securus has the whole thing backwards where local numbers or numbers within the same state are the most expensive calls. In your case, as your inmate has pointed out, you need a phone number from anywhere other than the state you are in. When you sign up, we do the leg work and match the numbers so that you are getting one that will drop the
Read morethey would either have to travel or might be able to have a video visit
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