Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: Offender phone calls

The phone service at all of the correction centers are set up through bid process. There are about 30 prison-specific phone companies that fight to get the contract for each and every prison. Whoever has the contract for all inmate outbound calling and to tape record the calls essentially has a monopoly and you have to use them to receive calls.  The choice is whether you pay them for a long distance call that can run as much as $15.00

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Subject: Survive prison

You can go on the BOP website to see his location but unfortunately there is nothing you can do to find out his health or well-being outside of calling his case manager or unit team secretary at the facility. Have you set up a Corrlinks account to correspond with him? The federal system has a unique program where federal inmates may email for a fee in a closed email program - but the inmate must invite you and you must accept

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Subject: General prison/jail questions

You will be able to send him as many letters and photos as you'd like. You may send him magazine subscriptions and books. There telephone call restriction will be lifted after a period of time and then you can use that if your calls are long distance.

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Subject: Commissary

Inmates new to a facility will have to go through Admissions and Orientation. This is where they learn the rules of the prison and it is there where the visitation and phone privileges are spelled out. It can take only a few days to get into the system to communicate or up to a couple of weeks. It depends on the staff and the attitude, compliance and behavior of the inmate.

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Subject: Sending mail inside

Most inmates do not have access to the Internet or email, they receive letters through the US Mail. Mail call is done Monday through Friday only. Inmates that have money on their inmate trust accounts can purchase stamps and envelopes at the weekly commissary. If they do not have money on their books, the prison will provide indigent inmates with all the materials necessary to send out mail to their loved ones. If your inmate writes to you directly, using

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Subject: General prison/jail questions

They should be in the system. Even released inmates are in the BOP Locator. The only time they are not in there is if they go into protective custody or WITSEC. If that is the case, you will not be able to find them.

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Subject: General prison/jail questions

A detainer is just a "hold" placed on someone that is in jail. If a subject is incarcerated and has a warrant out of another jurisdiction, then a detainer is placed on that subject so he won't be released before there's a chance for extradition.A detainer is a warrant placed against an inmate for pending charges from another jurisdiction. These pending charge(s) are usually from some county, federal and/or out-of-state law enforcement agencies. A detainer warrant may also be placed

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Subject: Commissary

Thank you for the kind words. If she does not have money to get writing material to send letters, the prison has a program for indigent inmates. They supply the paper, pencil, stamps and envelopes. Commissary is available to inmates, once a week. If your inmate has a job in the prison, they get paid a nominal amount that may be used to purchase items at the commissary.  Inmates receive an incentive wage in the amount of $.40, $.70, or

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Subject: Send inmate money

The only expenses an inmate has is commissary and telephone. There is a limit on the amount that can be spent on commissary in a given week or month depending where they are incarcerated. Be mindful that since inmates have a lot of time on their hands, they become very good at tearing at the heartstrings of the loved ones on the outside who are worried about inmate's well-being. Whomever is going to be sending money inside needs to set

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Subject: Sending mail inside

50-50 chance. The normal protocol is to send it back if it is missing the inmate ID number. But, there are some staff members with some sense of humanity and they will pass the mail on through. It depends on the mail room personnel.

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