Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: General prison/jail questions

You can file for divorce in the county and state you live. Once the papers are filed, you hire a process server to serve him at the jail he is incarcerated. He will have time to respond and you go from there. Unfortunately, it happens all the time

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Subject: Offender phone calls

Yes, inmates can make outbound calls as long as their calling account has money. If you need more information on what to do or want to learn how to do it at the cheapest price, please email us at aid@inmateAid.com

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Subject: Sending mail inside

No you do not have to "sign up" with your real name, no one here is checking to see who you are. However, you will have to make a payment for the service and if your credit card has your name on it, that is something that will be disclosed to the bank processing company - but NO INMATE has access to anything on our website. Your identity is safe on InmateAid.

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Subject: Sending mail inside

There is nothing normal or standard behind the wall. The staff opens all of the mail, they inspect for contraband and they even will read the letters for content. Some even have "state laws" that require the mail held for up to 2 weeks. You will just have to be patient and understand that the control element of prison is the hardest part for anyone to adjust to - even for those on the outside.

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Subject: Offender phone calls

Yes, the prisons have contracts with carriers where they share revenue for all outbound calling. You will have to fund that account either as a pre-pay account or get calling cards for your inmate who buys them at the commissary. Our service makes those calls cheaper by getting a local telephone number for the inmate to use. When they call the local number the carrier charges ONLY for a local call - InmateAid covers the long distance portion which is

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Subject: Send inmate money

Depending on YOUR abilities, we estimate $50-75 per week is a generous amount. If you are funding the telephone, then you might adjust that number higher or lower.  Be mindful that an inmate will spend whatever you send them, so only do what you can afford.

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Subject: Offender phone calls

Monthly charge is $19.95 - the recurring billing takes place on the 28th of the prior month. Quarterly charge is $59.85 and takes place of the 28th every three months. They are both $19.95 per month but if you can pay for three months in advance, we reward you with 1000 long distance minutes per month instead of 300 long distance minutes per month

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Subject: Offender phone calls

It depends on a number of factors - What facility is your inmate in? Is it a county, state or federal facility? Where are you (your area code and NXX numbers, which are the second set of three numbers)? Once we area able match the rate center of the prison to your phone number we can determine locality. Local calls are almost always less than long distance except in some states where Securus has the contract; and they are making

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Subject: Commissary

Inmates are allowed to get commissary. Inmates are NOT deprived of the essential materials required to exist. It is prison, not school. Inmates are served meals that are in compliance with minimum nutritional standards set by licensed nutritionists. We know this is not easy information to deal with as loved ones on the outside suffer as much if not more than the inmate. This  is why InmateAid works for so many people. We can help with the things that WILL

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Subject: Visitation

You will have to fill out an application for visitation and go through the approval process. Your name is run through the NCIC list for people with felonies and/or people with warrants against them. Be sure to read the rules for visitation as to what you can wear, what you can bring, etc.

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