Due to the Coronavirus, our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: Halfway house

Don't do it. It seems like an easy answer but the response from the feds will be swift and severe. Your inmate will go back into federal prison with a higher custody level.

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Subject: Sending mail inside

It depends on the reason as there are many reasons letters get returned to us. If the facility changes their policy and does not allow letters and or photos we definitely refund your money. If the inmate gets moved, released or rejects the letter - no refund. If there was no inmate ID, wrong facility chosen by user, content deemed by the facility to be unacceptable - no refund. If the letter comes back with a reason, we will notify

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Subject: Sending mail inside

When an inmate sends a letter to you through our offices, we upload it and place it in your account for review. The cost to retrieve the letters is $1.49.

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Subject: Sending mail inside

This is not a direct communication link to a particular inmate. To write letters or send photos, you will have to go to your My Account area and click on the inmate's page and click "Letters". You will be able to communicate to him through there.

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Subject: Parole & probation

This is a simple violation issue. The offender was given the opportunity to cut his time short by completing a drug class. Following instructions to the people who hold sway over their freedom need to understand and consider what is more important, winning an argument of freedom.

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Subject: Sentence reduction

We have detailed information regarding Rule35 on our website, please use the search box in the top right corner

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