Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: Sending mail inside

We estimate that it takes about 3 business days to arrive in the facility mail room. Once there, the staff opens each piece for contraband. Be mindful that each facility has their own set of rules as to how long they have to actually deliver the mail. For instance, the CDCR in California has up to 14 days from receipt. This is a drastic example, but the prison business is not normal and the rules are like a moving target.

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Subject: Survive prison

Halfway houses are a way for the correctional divisions to ease an inmate back into society. It is a much looser environment but there is still supervision that residents must abide by. Inmates will be tested for drug or alcohol use and one small slip gets them sent back to serve the full sentence. The staff monitors the re-entry process encouraging work release and reintegration back to the family unit. The location is usually the nearest facility to where the

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Subject: Sending mail inside

Every inmate wants sexy pictures of their mate. You cannot have any nudity. The photos that will make it past screening are bikini, lingerie type photos where no private parts are showing.

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Subject: Offender phone calls

Our policy is simply:  "Let us know the new facility name and we will get a new number for you in an hour; no charge!"

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Subject: Offender phone calls

Putting money on their books allows them to buy phone cards which will by-pass any fees that Infinity charges to set up a pre-paid account. One downside, once the money is in the inmate's account, they can use it as they choose, so they can call other people or use the money for items sold at the commissary. Some people might care about that, others not so much but we want to give you both sides. You might consider what

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Subject: Sending mail inside

We have a "greeting card" service on the website. Log onto your account and click on http://www.inmateaid.com/pages/details/send-inmate-birthday-cards-holiday-greetings-cards and it'll take you where you need to be.

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Subject: Family services

It depends solely on the institution rules. Federal prison you definitely can, the various state institutions are not consistent in their rules. We would advise getting in touch with the chaplain

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Subject: General prison/jail questions

Generally speaking, the prisons WILL allow hard backs (especially federal BOP inmates). But, we would encourage a call to the facility before buying just to be certain. Since you are out of the country, if you'd like us to inquire on your behalf don't hesitate to ask.

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Subject: Sending mail inside

These facilities rarely if ever forward mail. The only time i might happen is if it's within the BOP. The book will likely get lost in the system, we're afraid. You can definitely send letters without being on the mailing list.

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Subject: Inmate search

There are two inmate search functions. One is the search of inmate profiles set up by our members. The second are the locators by the jurisdiction. To use them, you will need to know the state they are in and the jurisdiction where they were prosecuted. If you give us some more information we will help you find him.

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