The inmateAID service is not email, it is postal mail. The estimated time for delivery is 1-3 business days. There are potential delays once inside the mail room as the staff opens all mail inspecting for contraband. If you have questions about inmate ID or location, you can use the inmate locator for that facility page inside inmateAID or their jurisdiction (federal or state). If you need our help, just ask!
https://www.inmateaid.com/ask-the-inmate/how-long-does-it-take-an-inmate-to-receive-an-email-and-how-do-i-know-if-its-the-right-inmate.amp#answer
Accepted Answer Date Created: March 10,2014