Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

Reviewed on: October 07,2015

If i send my boyfriend a letter through this online service will he get it in a letter form or does he get to go on the internet and read the letter? How does that work.?

Asked: January 19,2015
Ask the inmate answer
1
Most inmates do not have access to the Internet or email, they receive letters through the US Mail. We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Any delay that occurs at the facility is out of our control. We make no guarantees as to how long it will take as there are thousands of facilities and none of them do things the same way. Please be patient, if the ID number and facility are correct we are 100% reliable.Mail call is Monday - Friday in most places.
Accepted Answer Date Created: January 20,2015

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