I'd like to know how the process goes for a letter emailed to an inmate. I am just reaching out and honestly very foreign to the process. Is there something I didn't include that I should have or even if he received it.

This service is NOT an email, it is a postal letter delivered into the mail room of the facility. Inmate do not have internet access. Our members find it reliable, convenience, safe and priced fairly for what we do. There is no proof of receipt other than your inmate will let you know they did. We have been mailing tens of thousands of letters and pictures every month to inmates in EVERY facility in the United States. It is rare when a letter doesn't make it. If that happens, or we get it returned, we will investigate the reason and fix the issue and remail it at no charge.