Reviewed on: October 07,2015

I am trying to set up phone services but am not sure what to do. I dont have a lot of money so I can't afford to pay globaltel and inmateaid. which is what seems to be what they want me to do. What are we actually supposed to do and what is the cheapest way to set things up?

Asked: June 25,2015
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1
The phone service at a particular correctional center is set up through bid process. In this case, Global Tel*Link has the contract for all inmate outbound calling and to tape record the calls - essentially a monopoly. Therefore, you have to use them to receive any calls. The choice is whether you pay GTL for a long distance call (to your number) or a local call (to a number that we get you). If you are already local, we cannot save you money. We get you a local line matching the rate center of town where the jail is. Your inmate dials this local number and it will ring on your current phone (nothing changes on your end). You will need to register the local number with GTL (just like you would your long distance number without our service) who will charge you only for the local call. If your inmate can buy calling cards from the commissary, you will not need to go online and set this up, they can dial the local number direct with the card. InmateAid takes care of the long distance portion of the call.Paying two companies is good if the combined cost is LESS than it would be paying one company. If getting a line from InmateAid for $19.95 saves you $4-5 per call, and you talk to your inmate everyday (saving $150) - which is better?
Accepted Answer Date Created: June 26,2015

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