Yes, you add money to the prison phone carrier using the new number we provided. You have to use them regardless, the choice you are making is to use a number that will give you the same call for a lot less. The difference in the call price will pay for our service in about 3-5 calls.
https://www.inmateaid.com/ask-the-inmate/so-i-load-money-on-this-account-and-the-phone-line-is-automatically-ready-for-calls.amp#answer
Accepted Answer Date Created: January 20,2015