When I sign up for a place so my son can call home,how well he know he can call home well the state jail he's at let him know

When you set up the Discount Telephone Service, it will be your responsibility to get the information to your inmate. There are some places where the staff will pass along this information but since it is not a normal practice we do not advise our members to go that route as it is largely unreliable. There are so many different rules in over 10,000 facilities (state and federal are very strict with the rules, too) that we cannot be sure so to be safe, we put the responsibility on you.