Global Tel Link - NJ DOC
Global Tel Link - NJ DOC
For more information, please see the GTL Web site at gtl.net/
- Rate for inmate calls is $0.33 per minute.
- All calls are subject to recording and/or monitoring, except for legal, AIDS hotline and Ombudsman calls.
- Inmates have an approved calling list of 10 telephone numbers, excluding any legal telephone numbers.
- For security reasons, calls to cellular, business or non-traditional telephone service numbers are not permitted.
Types of
calling:
Collect calling (where the called party pays for the call)
Debit calling (where inmate pays for the call)
Types of
Billing:
Collect: the called party has a contracted
telephone company (e.g. Verizon) and can accept collect calls up to the
threshold limits
Advance pay: where the called party sets up an account with GTL (because he or she is not authorized to receive collect calls or have blocks on his or her lines)
Debit: for inmates to purchase calling time by submitting a business remit to the business office at their assigned facility
Thresholds:
GTL imposes daily and monthly collect call thresholds. The month begins
on the day the called party accepted the first call from an inmate. Once
a customer has met his or her threshold limit, the number then becomes
blocked. The customer can contact GTL to set up an Advance Pay Account
and/or the inmate can chose to use his or her debit account to place a call.
Threshold
limits are as follows:
$35.00 per day
$200.00 per month
Billing
Contact:
The called party should contact GTL should there be a problem with his or her
advance pay account; if there is a block on his or her line; or if he or she
wants to set up an advance pay account. The following are GTL telephone
numbers:
1-800-483-8314 automated system
1-866-230-7761 live representative
1-877-650-4249 billing & blocking