Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

Global Tel Link - NJ DOC

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Global Tel Link - NJ DOC

InmateAid cannot save you money with the facilities at the New Jersey Department of Corrections. Their local rates are the same price as the long distance rates, $.33 per minute.


For more information, please see the GTL Web site at gtl.net/

  • Rate for inmate calls is $0.33 per minute.
  • All calls are subject to recording and/or monitoring, except for legal, AIDS hotline and Ombudsman calls.
  • Inmates have an approved calling list of 10 telephone numbers, excluding any legal telephone numbers.
  • For security reasons, calls to cellular, business or non-traditional telephone service numbers are not permitted.

Types of calling:
Collect calling (where the called party pays for the call)
Debit calling (where inmate pays for the call)

Types of Billing:
Collect: the called party has a contracted telephone company (e.g. Verizon) and can accept collect calls up to the threshold limits

Advance pay: where the called party sets up an account with GTL (because he or she is not authorized to receive collect calls or have blocks on his or her lines)

Debit: for inmates to purchase calling time by submitting a business remit to the business office at their assigned facility

Thresholds:
GTL imposes daily and monthly collect call thresholds. The month begins on the day the called party accepted the first call from an inmate. Once a customer has met his or her threshold limit, the number then becomes blocked. The customer can contact GTL to set up an Advance Pay Account and/or the inmate can chose to use his or her debit account to place a call.

Threshold limits are as follows:
$35.00 per day
$200.00 per month

Billing Contact:
The called party should contact GTL should there be a problem with his or her advance pay account; if there is a block on his or her line; or if he or she wants to set up an advance pay account. The following are GTL telephone numbers:


1-800-483-8314 automated system
1-866-230-7761 live representative
1-877-650-4249 billing & blocking