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Covid Visitation Information

Due to the COVID-19 public health emergency, in-person visits to inmates/residents will be made by pre-approved individuals only. Immediate, adult family members may submit requests for visitation appointments. Please carefully review the new VISITATION RULES. Modified In-Person Visitation During the COVID-19 Public Health Emergency.

The following restrictions will be placed:

  • Each offender will be limited to two (2) adult visitors (immediate family only).
  • Visitation will be by appointment only and limited to one (1) hour in length.
  • Visitors will be prohibited from using the restroom, except for an emergency.
  • All visitors must remain in their vehicles outside the facility until 15 minutes prior to their scheduled visitation.
  • Visitors will wear a face mask once they leave their vehicle. Upon completion of the facility’s entrance procedures, each visitor will be issued a mask which will be worn for the duration of their visit.
  • All inmates/residents will wear a face mask during visitation.
  • Vending machine and concession sales are prohibited.

Entry will be restricted to any person who meets any one of the following screening criteria:

  • No temperature of 100.4 F or higher as measured by the facility;
  • No positive test for COVID-19 within the last fourteen (14) calendar days;
  • No fever of 100.4 F or above within the last 24 hours;
  • No worsening of other symptoms of COVID-19 within the last 24 hours, with other symptoms of COVID-19 including without limitation cough, shortness of breath, sore throat, or the loss of taste or smell; and
  • No close contact within the last fourteen (14) calendar days with a person who is positive with COVID-19, with a close contact being contact within six (6) feet for longer than fifteen minutes without appropriate PPE.

Any visitor who violates the following visitation rules will have visitation privileges revoked for 1 year. Visits will be monitored to observe adherence to these conditions.

Visitation Appointment Request Form

After reviewing the new visitation rules, you may visit the website: https://telegov.egov.com/docrequest to complete a visitation appointment request form. Appointment requests can be made online from your mobile device or computer. All requests are pending review and approval by the Arkansas Department of Corrections.


Visitation Hours

Visitation Hours/Schedule and Number of Allowable Visitors

All eligible inmates shall be entitled to visitation privileges only in accordance with the following schedule:

1. Saturdays and Sundays will be designated visitation days for all routine visits.

2. There will be no visitation on holidays unless the holiday falls on a regular visitation day.

3. Hours for visitation will be from 12:00 noon to 4:00 p.m., except as authorized by the Director.

4. All Class I inmates will be permitted weekly Sunday visits for a maximum of four (4) or five (5) visits a month depending upon the number of Sundays.

5. All Class II, III and IV inmates will be permitted two (2) visits a month, either the first and third Saturday of the month or the second and fourth Saturday of the month as determined by the Unit’s schedule. In cases where inmates of the same immediate family are housed at the same unit/center, the Warden/Center Supervisor may approve requests by those inmates to visit on the same day, per the schedule of the lower class inmate.

6. Where space is limited, the Warden/Center Supervisor is authorized, as approved by the Director, to divide the inmate population in such a manner as to balance the number of visitors present on either visitation day.

Four visitors are allowed during any one visit, including children. However, the spouse of an inmate and all children, regardless of the number may visit; however, only two (2) aproved adult visitors may accompany the minor children when the limit of four (4) is exceeded. Visitors are responsible for keeping children under control. Failure to control and supervise chidren is grounds for termination of the visit.

General Visitation Information

Northeast Arkansas Community Correction Center - Osceola - Visitation

Visitation

It shall be the policy of the Arkansas Department of Correctionto permit inmates to have visits with family, friends, attorneys and spiritual advisors under conditions that are consistent with the security and good order of departmental operations. Visitation privileges for inmates are essential to maintaining good morale, sustaining family life and ensuring relationships in the community upon release. Because of limited space, staff availability, scheduling considerations and security requirements of correctional units/centers, certain limits must be set and controls established governing visits.

Procedures

Inmate Notification of Visiting Procedures

Written information regarding procedures governing visitation will be made available to inmates upon their arrival at the institution. At a minimum, the information will include, but not be limited to the following:

  • Institution address/phone number, directions to the institution.
  • Days and hours of visitation.
  • Approved dress code and identification requirements for visitors.
  • Items authorized in the visiting room.
  • Special rules for children.
  • Special visits

Each inmate is responsible for notifying his/her family and friends if they are approved or denied for visiting privileges or if visiting privileges have been suspended or terminated.

Visitor Applications

  • Each visitor must complete a visitation application and return to the address listed on the form tothe attention of the Visitaton Clerk. The inmate is responsible for providing visitors with applications.Applications are then processed, reviewed and either approved or denied by the Warden. The screening process can take seven (7)days or longer. A criminal history check is done on all prospective visitors.
  • Minor children, under age 18, may not be allowed to visit unless accompanied by an approved adult visitor, or upon proof of emancipation.
  • Visitors age 12 and older are required to providestate issuephoto identification for entry into a correctional facility.
  • Approved visitors may not be listed on more than one inmates visitation list unless the visitor is confirmed as an immediate family member of each inmate and approved by the Warden or Center Supervisor.

Anyone who is not on an inmates approved visitation listwill not be allowed to visit.

Special Visits

If the Warden or Center Supervisor approves, special visits may be allowed any two days during the week and during regular visiting hours for approved visitors who live more than 300 miles from the unit. The visitor must request the visit 24 hours in advance during regular business hours. No special visits are allowed on holidays.

Entrance into Correctional Institutions

Any person or vehicle entering a correctional unit can be searched for contraband. Visitors in wheelchairs and those wearing wigs or religious headgear are also subject to search. If a wig or religious headgear is being worn, the visitor will be searched outside the presence of other visitors by an employee of the same gender. Entrance will be denied if a visitor is not willing to submit to a search. Visitors must also pass through a metal detector. Units randomly drug test visitors by use of an Ion Scanner. A positive scan can lead to a search of the visitor and his or her vehicle. Visitors are not allowed to bring cameras, pagers, cellular phones, pocketknives, or food into a facility. Visitors are allowed to bring a small coin purse, billfold, identification, baby bottles, baby diapers, diaper wipes, car keys and jewelry (being worn). The warden/center supervisor or designee may set limits on the amount of money that a visitor will be allowed to bring in. Visitors age 12 and older must provide photo identification.

Dress Code and Restrictions

Visitors clothing must be appropriate for the age and occasion.No halter-tops, tank tops, hats, shorts, mini-skirts/dresses, see-through clothing, leggings, jeggings, or camouflage attire may be worn. Brief cut or otherwise provocative clothing will not be permitted. No sleeveless tops are allowed because shoulders must be covered at all times. Children ten (10) years of age and under will be allowed to wear shorts of an appropriate length.Metal on clothing items should be avoided due to delays in clearing security equipment when additional search procedures are required including the removal of any items containing metal.
Visitors will be allowed to carry in only the following items:clear plastic bag containing a small amount of cash for purchasing refreshments, prescription medication in the visitors name and in original pharmacy container, government-issued identification, baby bottles, baby diapers and diaper wipes, car keys and jewelry (being worn).The Department of Correction accepts no responsibility for the property of visitors.The Warden/Center Supervisor or designee may set limits on the amount of money or any item listed above that a visitor will be allowed to bring into the facility.

Visitation Rules

AR DOC - Rules by Type

Visitor Applications

• Each visitor must complete a visitation application and return to the address listed on the form to the attention of the Visitaton Clerk. The inmate is responsible for providing visitors with applications. Applications are then processed, reviewed and either approved or denied by the Warden. The screening process can take seven (7) days or longer. A criminal history check is done on all prospective visitors.
• Minor children, under age 18, may not be allowed to visit unless accompanied by an approved adult visitor, or upon proof of emancipation.
• Visitors age 12 and older are required to provide state issue photo identification for entry into a correctional facility.
• Approved visitors may not be listed on more than one inmate's visitation list unless the visitor is confirmed as an immediate family member of each inmate and approved by the Warden or Center Supervisor.

Anyone who is not on an inmate's approved visitation list will not be allowed to visit.

Entrance Into Correctional Institutions

The introduction of contraband into a correctional facility is a crime. Any person or vehicle entering a correctional unit can be searched for contraband. Visitors in wheelchairs and those wearing wigs or religious headgear are also subject to search. If a wig or religious headgear is being worn, the visitor will be searched outside the presence of other visitors by an employee of the same gender. Entrance will be denied if a visitor is not willing to submit to a search. Visitors must also pass through a metal detector. Units randomly drug test visitors by use of an Ion Scanner. A positive scan can lead to a search of the visitor and his or her vehicle. Visitors are not allowed to bring cameras, pagers, cellular phones, pocketknives, or food into a facility. Visitors are allowed to bring a small coin purse, billfold, identification, baby bottles, baby diapers, diaper wipes, car keys and jewelry (being worn). The warden/center supervisor or designee may set limits on the amount of money that a visitor will be allowed to bring in. Visitors age 12 and older must provide photo identification. Any visitor unable to successfully clear all entrance procedures will be denied entry and may have their visitation privileges suspended.

Video Visitation

The department now offers Video Visitation. Visitors must be on the inmate's approved phone or visitor list. Visitors must schedule all appointments at least 48 hours prior to start time. Visits are 30 minutes in length and will begin promptly. KIOSKs are provided for video visitation during set hours of use. All visitation rules apply, including dress code. All visits are monitored. Officers can terminate an active visit at any time. Violation of the rules will result in removal of the visitor from all visitation and phone lists.

The recording or photographing of a video visit is prohibited. Individuals found to be in violation of this policy, or found to be facilitating the violation of this policy, will have their visitation privileges suspended for a minimum of one (1) year from the date the Department became aware of the violation. A subsequent violation will result in the permanent loss of the visitation privileges of the violator.

Please note:

1. If an inmate is suspended from visits, all appointments will be cancelled.

2. Pricing per visit is $5 through the end of 2017. Beginning January 1, 2018, visits will be $12.99 for 30 minutes.

3. Attorneys may not use the ADC video visitation system.

4. Visitors can contact Securus Customer Service at 877-578-3658 for technical assistance and billing questions.

Visitation Rules(Security)

AR DOC - Rules by Security

Video Visitation

The department now offers Video Visitation. Visitors must be on the inmate's approved phone or visitor list. Visitors must schedule all appointments at least 48 hours prior to start time. Visits are 30 minutes in length and will begin promptly. KIOSKs are provided for video visitation during set hours of use. All visitation rules apply, including dress code. All visits are monitored. Officers can terminate an active visit at any time. Violation of the rules will result in removal of the visitor from all visitation and phone lists.

The recording or photographing of a video visit is prohibited. Individuals found to be in violation of this policy, or found to be facilitating the violation of this policy, will have their visitation privileges suspended for a minimum of one (1) year from the date the Department became aware of the violation. A subsequent violation will result in the permanent loss of the visitation privileges of the violator.

Please note:

1. If an inmate is suspended from visits, all appointments will be cancelled.

2. Pricing per visit is $5 through the end of 2017. Beginning January 1, 2018, visits will be $12.99 for 30 minutes.

3. Attorneys may not use the ADC video visitation system.

4. Visitors can contact Securus Customer Service at 877-578-3658 for technical assistance and billing questions.