Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Portsmouth Jail

City Jail

Last Updated: June 20,2020

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Visitation Hours

Visiting hours for Portsmouth Jail. For Directions call 757-393-8210

Sunday 8:00 am - 3:00 pm
Monday 8:00 am - 9:00 pm
Tuesday 8:00 am - 9:00 pm
Wednesday 8:00 am - 9:00 pm
Thursday 8:00 am - 9:00 pm
Friday 8:00 am - 9:00 pm
Saturday 8:00 am - 3:00 pm
Federal Holidays 8:00 am - 3:00 pm

No cellphones, you will be searched before visiting. NO personal belongings. Persons under probation, parole, or other community corrections supervision must obtain the permission of both their individual supervising officer and the superintendent prior to a visit. Such visitation is not normally approved.

If the visitor is under the age of 18 and is a family member of the inmate, they must be accompanied by an adult family member or guardian to include a member of the inmate's extended family. If the visitor is under the age of 18 and is not a family member of the inmate, the minor visitor must be accompanied by a parent or guardian.

General Visitation Information

Portsmouth VA Jail - Visitation Guidelines

There are many families that have never experienced having to deal with someone they know being incarcerated. We have strict guidelines that must be adhered to for everyone's well being and safety.

Each inmate received a booklet with the rules and regulations of the Portsmouth City Jail. When the inmate calls home and/or on visiting nights they should share this information with family members and friends.

Video Visitation

Video visitation guidelines are explained in the HomeWav Brochure (PDF). Visit the HomeWav website to begin your video visitation.

Some of the most frequently asked questions and general requests from family are:

  • No - money can not be released from the inmate's canteen fund to pay bills, etc.
  • Yes - the inmate may have a soft cover bible. This may be left at the lobby desk.
  • No - personal property will not be released from inmate's property bag.
  • No - release date information will be given out.
  • No - special visits. Family members need to make arrangements to visit on the assigned visiting day.
  • No - Polaroid pictures / no nudity pictures.
  • No - underwear, t-shirt, or socks will not be accepted in the lobby; these items must be purchased through the canteen.
  • No - food items can not be brought to an inmate.
  • No - children under 12 years of age allowed in the lobby; visitors must have a picture ID; visits are for 15 minutes between the hours of 6 p.m. - 9 p.m. See floor schedule below

Due to our occupancy rating provide by the Fire Marshall, there can not be more than 10 people allowed. Because of this regulation we have implemented additional guidelines for the lobby. They are as follows:

  • No more waiting in the lobby for visitation
  • Visitor will enter the lobby with I.D. (only 2 people per inmate's visit)
  • You must be checked in with lobby personnel by 8:45 p.m.
  • You will be signed in for the visit by the lobby personnel
  • You will then exit the lobby and wait outside or the J and D Court Building Lobby. We will follow Courtroom Guidelines.
  • No cell phones
  • No weapons
  • No drugs
  • No food or drinks
  • No children under 12
  • You will be called into the lobby once the inmate is ready for the visit
  • You must leave the lobby once your visit is complete.
  • No public restrooms - there are restrooms on Water Street at the parking garage.

Floor Schedule

Visiting: 6 p.m. - 9 p.m.