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Visiting hours for WRC are subject to change, so it's crucial to confirm them by contacting the facility directly by phone. Please reach out to 920-426-4310, on visitation procedures, applications, or directions to the facility in Winnebago. Please note that visitors will undergo a thorough search before entering the premises, and personal belongings, including cell phones, are strictly prohibited. Individuals under probation, parole, or community corrections supervision must obtain approval from both their supervising officer and the superintendent before visiting, although such visits are not typically approved.
Family members, friends, and others who provide support to our residents are encouraged to visit.
In-person visitation will be hosted on holidays. Holidays include New Year's Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas, and New Year's Eve. Zoom visitation will not take place on holidays recognized on a Monday or Tuesday.
We can host up to four Zoom visits at one time during the Zoom visitation time slots.
We can host up to eight in-person visits at one time during the in-person visitation time slots. Each resident is permitted six in-person visitors per visit.
Prior to any visit starting, all visitors will be required to show valid identification. Children and minors are able to visit as long as they are on the approved visitation list and have an approved adult present.
Visits are scheduled in the order they are received.
To schedule a Zoom visit or an in-person visit, send the following information to dhswrcvisitation@dhs.wisconsin.gov (or call 920-426-4310, ext. 4182):
Staff will respond to your message within three business days.
Notes: Staff may cancel visits at any time. Visits also may be canceled if the resident is in disciplinary status or medical quarantine. Zoom visits will be canceled if technology issues prevent a connection from being established. Staff will try for 15 minutes after the scheduled start time to make a connection before canceling the visit. Zoom visits will not be extended past the scheduled time slots if the start of the visit was delayed for any reason, including technology issues.
Last revised September 15, 2023