Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.


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TouchPay charges $15 per call or MORE for a long distance call from the jail. You are reading this because you are looking for a better way to stay in touch.

InmateAid does NOT replace the TouchPay service; it just makes the calls through them cheaper by making the call LOCAL.

We have two plans, both cost you $19.95. Month to month, you get 300 minutes per month. If you pay quarterly, you get 1000 minutes per month. Additional lines are only $12.95 per month and you get the same amount of minutes.

COST COMPARISON - Why this makes sense...

15 minutes long distance call is $17.30

15 minutes LOCAL call is $2.30

Get an InmateAid LOCAL line for $19.95

300 long distance mins (20 calls) costs you $346 a month

300 local mins with InmateAid costs $46 + $19.95 = $65.95

YOU SAVE $280.05 per month; $3,360.60 per YEAR

Read this telling article about the "Criminal Cost of Talking to a Loved One Behind Bars" and where TouchPay fits into the story.

Here's what you'll need to do -

Preferred Option: Have your inmate purchase calling cards within the commissary. Give your inmate the new local line and they will be able to call you direct.

To add money to your inmate's account - go to - https://tponlinepay.com/portal/users/user_signup.php

To set up a new account, you need to fill out the online form to add money to the inmate calling account. 

TouchPay Holdings, LP
P.O. Box 3182
Coppell, TX 75019
Main (866) 204-1603
Fax (972) 506-8791
Email: customersupport@touchpaydirect.com