Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.


InmateAid receives letters and emails from members all the time. We post actual, unedited words from real people that have used InmateAid. We are sharing them on the site because we are proud of what people are saying. Share your thoughts, too.

  • Thank you all for the phone line.It was very helpful on saving me money.My boy friend is coming home on the 23 .Thanks so much.

    Gale T.
  • During the last 5 years, my brother, sisters, and I used the service of Inmate Aid. We won't be needing the InmateAis service anymore. It always worked out great and we would like to thank you for the good service.

    Ria R.
  • My review is the service was wonderful and very accommodating, I never knew there was this kind of service before. As I searched the website and got the information I read and reread til I understood how the service work. I followed the step as stated in the information. And immediately the service was working for my inmate. Most importantly when I needed my questions answered they were answered immediately. Thanks again for this great service.

    Sandra H.
  • User friendly website and quick process of the services. Also very easy to use. Fenny K.

    Fenny K.
  • Inmate aid is definitely the most responsive group of people. Everyone I have dealt with in the last 2 years has been marvelous! Especially Courtney! She is just so human and real (you know, as opposed to reading me that "scripted" response). I recommend you to everyone in my situation. Thankfully, I don't know many...lol.

    Cynthia S.
  • Thanks for your help. I love this website. I'm glad I have the ability to send pics and letters.

    Brandi M.
  • It's great to know about this service and I will surely use it in the future if needed. Nothing against all of you lol but I hope it's not needed. It certainly has been helpful and everyone is very helpful.

    Gina K.
  • This has been the best customer service I have ever recieved. Bless you

    Madilyn G.
  • Well, Secures strikes again! My special number has been blocked. My wife gets a "this number has been restricted" message when she tries to call. Can you please replace the number? We LOVE the savings, what a fantastic service! Thank you.

    Aileen M.