Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: Offender phone calls

In all situations, the inmate must initiate the call. The cost to the inmate to make an international call is pricey. You can reduce the cost by acquiring a US number and relaying it to your international one. InmateAid does part of that solution by getting a US number.

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Subject: Visitation

No, you will need to have some contact with that inmate and find out if you need to be on "their visiting list" to gain access.

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Subject: Offender phone calls

The phone service works for inmates and their loved ones in the north platte ne county jail and if you are going to talk a lot, then it makes sense to try it. This service does not include video calls, yet.

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Subject: Sending mail inside

We have been in business since 2012 serving over one million families of inmates every month. Comparatively, we have a very small percentage of people that complain. Of those that do, we try our very best to make them happy. If you read carefully, it usually has to do with the phone service where they do not READ that this is not a replacement for the service at the jail or prison, but a service that makes their service to your

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Subject: Bond questions

The short answer is "ask the attorney WTF happened". If what you are saying is true, the attorney dropped the ball, big time. But, most times there is another side of the story. The prosecutor probably presented some alarming fact-based theory where evidence or affidavit has given them the tool (with the magistrate) to get a no-bail hold on an individual.

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Subject: Survive prison

The Ellen Halbert Unit is a female substance abuse treatment and in-prison therapeutic community facility operated by the Texas Department of Criminal Justice (TDCJ) located in Burnet TX. Halbert has the capacity to house about 600 women inmates. Programs at this facility are focused on drug and alcohol rehabilitation, as Halbert Unit is classified as a Substance Abuse Felony Punishment Facility. Female inmates who are habitual DWI offenders will be sent here to undergo the recovery program. Support groups such as Narcotics and

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Subject: Sending mail inside

Yes, this website InmateAid has been faithfully sending inmate mail since 2012 and is the largest and oldest on the Internet

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Subject: Inmate search

Call the facility and ask to speak to your inmate's case manager

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Subject: Bond questions

You can call the Clerk of the Court in the county where they caught their charge. The desk person has all legal information related to criminal and civil cases.

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Subject: Visitation

CDCR has launched limited video visiting to allow friends and family to safely connect with incarcerated people, beginning at five institutions by Nov. 28 with more added through the end of the year. In-person visiting remains canceled statewide until further notice as part of the department’s COVID-19 response. Under the new system, each inmate will have the opportunity for a free 30-minute video visit every 30 days. Visits will take place on weekends and holidays, between 8:30 a.m. and

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