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InmateAID finds you the cheapest rate on your inmate calls. Check to see how much we can save you!
Inmates look forward to mail call. Easily send letters and photos from your computer or smart-phone.
Send a postcard with a selfie or picture directly to your loved one, all from your smartphone.
Inmates can read and share magazines with other inmates, helping them to make friends.
One of the simplest ways to help your loved one is to send money for their phone and commissary accounts.
We can help your inmate find employment post-release.
Looking for an inmate or information about a facility?
Search all the facilities in our system, or narrow your search by entering a facility name, selecting a state and/or type of facility
I'm facing jail time, how can i prepare?
Before you go in, many people seek out a "prison consultant". If you have the money, it's thousands and thousands of dollars for the same advice you can get here, reading actual former inmate's answers... for free. You want to make sure you have support, lots of support, from family and friends. It would help immensely if you can set up an inmate account in advance and put money into it. You will need the money to buy things from the commissary, use the phone, send email and snail mail. Are you going to jail or prison? Jail is for 365 days or less; prison is for more. The two are wildly different worlds. The jail can be much worse even if the time is shorter. It’s going to be like going to another planet, nothing you know on the outside will apply on the inside. Do not tell anyone about your case, and don't tell why you’re there or for how long. Do not EVER tell anyone where you are from. When the inmates get out before you they will approach your relatives for money or threaten them. Do not look anywhere for more than a few seconds. If someone thinks you are staring at them it could be an issue. Don’t laugh out loud. If someone thinks you are laughing at them...it could be trouble. Respect is everything in jail Do not come off as being too smart, a high percentage of inmates are not highly educated, and being a smart ass could get you in a real jackpot. Do not butt in line Do not interrupt someone's conversation, do not comment on another conversation Do not change the TV channel without the unanimous approval of others. Do not cross over another's food tray Do not sit on another inmate's bed Do not allow another inmate to hide their contraband in your locker, take good measures to make sure it's always locked. Read. Read. Read. Time well spent. Learn something. It’s the only real escape Get a job, get into a routine, and stay out of others' business. Keep your visitation and phone privileges 100% private. Don't ever share your phone PIN with another inmate. Don’t try to be funny. No one has a sense of humor in prison. Do not get involved in cell phones, gambling, or drugs... you will get caught (breaking the rules is how you ended up there). If you don't get caught, one of these illegal things will get you either beat up or extorted. The food sucks. Get used to it. If you can afford commissary, it'll help you supplement your food (and snack) choices. Don’t ever go into a bathroom where there is no guard watching. You see nothing. You say nothing. If you see something ignore it and pretend like you didn’t. Lights out are early; so are lights on. You won’t be allowed to lay in bed. Hot showers are the only worthwhile thing in prison. Be prepared to be a different person when you get out. ASK THE INMATE... if you have further, more probing questions!
My fiancé was just transferred to St Cloud Prison. How long does the intake process take? When will he be able to contact me via phone call?
Intake and assignment can be quick if they were transferred within the same prison system. However, across agencies, the processing could take up to two weeks before visitation and phone privileges are restored.
So I'm at home and I decided to enter my first, middle, and last name into Google to see what came back. The very first link at the top was an InmateAid profile stating I was in a correctional facility. That was not accurate. I reached out to inmateaid via www.inmateaid.com/contact and explained the inaccuracy. I also emailed them at aid@inmateaid.com. I did these two things at about 6:45pm. By 7:15pm they responded back to me and had the profile removed. I confirmed it was in fact removed. I am still waiting for Google to remove the search result, but I could not be happier with InmateAid's quick turn around. Thank you!
I just wanted to thank all who operate this site it is by far the coolest thing about this whole unfortunate event that's has taken place in my gf and my life. So thank you very much
Someone I care about is incarcerated and your company has helped us both adjust to each other's absence. I have sent 312 custom-designed postcards to my inmate over the last 2.5 years using your service. I've tried other companies who offer similar services but the quality of their finished products was terrible. My inmate was so excited when I started using Inmate Aid and told me that everyone including staff were impressed with his postcards. I have lauded your services to anyone who would listen, thank you so much for helping me keep in close contact with my loved one. We appreciate you.
Thank you all for the phone line.It was very helpful on saving me money.My boy friend is coming home on the 23 .Thanks so much.
During the last 5 years, my brother, sisters, and I used the service of Inmate Aid. We won't be needing the InmateAis service anymore. It always worked out great and we would like to thank you for the good service.
My review is the service was wonderful and very accommodating, I never knew there was this kind of service before. As I searched the website and got the information I read and reread til I understood how the service work. I followed the step as stated in the information. And immediately the service was working for my inmate. Most importantly when I needed my questions answered they were answered immediately. Thanks again for this great service.
User friendly website and quick process of the services. Also very easy to use. Fenny K.
It's a nice system to have
Inmate aid is definitely the most responsive group of people. Everyone I have dealt with in the last 2 years has been marvelous! Especially Courtney! She is just so human and real (you know, as opposed to reading me that "scripted" response). I recommend you to everyone in my situation. Thankfully, I don't know many...lol.
Thanks for your help. I love this website. I'm glad I have the ability to send pics and letters.
It's great to know about this service and I will surely use it in the future if needed. Nothing against all of you lol but I hope it's not needed. It certainly has been helpful and everyone is very helpful.
This has been the best customer service I have ever recieved. Bless you
So I'm at home and I decided to enter my first, middle, and last name into Google to see what came back. The very first link at the top was an InmateAid profile stating I was in a correctional facility. That was not accurate. I reached out to inmateaid via www.inmateaid.com/contact and explained the inaccuracy. I also emailed them at aid@inmateaid.com. I did these two things at about 6:45pm. By 7:15pm they responded back to me and had the profile removed. I confirmed it was in fact removed. I am still waiting for Google to remove the search result, but I could not be happier with InmateAid's quick turn around. Thank you!
I just wanted to thank all who operate this site it is by far the coolest thing about this whole unfortunate event that's has taken place in my gf and my life. So thank you very much
Someone I care about is incarcerated and your company has helped us both adjust to each other's absence. I have sent 312 custom-designed postcards to my inmate over the last 2.5 years using your service. I've tried other companies who offer similar services but the quality of their finished products was terrible. My inmate was so excited when I started using Inmate Aid and told me that everyone including staff were impressed with his postcards. I have lauded your services to anyone who would listen, thank you so much for helping me keep in close contact with my loved one. We appreciate you.
Thank you all for the phone line.It was very helpful on saving me money.My boy friend is coming home on the 23 .Thanks so much.
During the last 5 years, my brother, sisters, and I used the service of Inmate Aid. We won't be needing the InmateAis service anymore. It always worked out great and we would like to thank you for the good service.
My review is the service was wonderful and very accommodating, I never knew there was this kind of service before. As I searched the website and got the information I read and reread til I understood how the service work. I followed the step as stated in the information. And immediately the service was working for my inmate. Most importantly when I needed my questions answered they were answered immediately. Thanks again for this great service.
User friendly website and quick process of the services. Also very easy to use. Fenny K.
It's a nice system to have
Inmate aid is definitely the most responsive group of people. Everyone I have dealt with in the last 2 years has been marvelous! Especially Courtney! She is just so human and real (you know, as opposed to reading me that "scripted" response). I recommend you to everyone in my situation. Thankfully, I don't know many...lol.
Thanks for your help. I love this website. I'm glad I have the ability to send pics and letters.
It's great to know about this service and I will surely use it in the future if needed. Nothing against all of you lol but I hope it's not needed. It certainly has been helpful and everyone is very helpful.
This has been the best customer service I have ever recieved. Bless you