Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.
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Turn $15 calls into $3.15 by getting a phone number that triggers the lowest possible rate. Start saving $100s a month!
Inmates look forward to mail call. Easily send letters and photos from your computer or smart-phone.
Send a postcard with a selfie or picture directly to your loved one, all from your smartphone.
Inmates can read and share magazines with other inmates, helping them to make friends.
One of the simplest ways to help your loved one is to send money for their phone and commissary accounts.
We can help your inmate find employment post-release.
Looking for an inmate or information about a facility?
Search all the facilities in our system, or narrow your search by entering a facility name, selecting a state and/or type of facility
I don't want correspondence going through my local post office due to the small town and gossip. Can I still communicate with an inmate via other means?
YES, the InmateAid Letter Service sends YOUR actual postage mail and photos to the prisons and jails using OUR return address. It is super-easy to use, convenient and reliable since 2012. Robust packages start at only $8.00.
I sent a message to a friend that’s been locked up for awhile, she hasn’t responded and I don’t know if she even got my message, I’m not sure how to contact or reach out next?
All you can do is continue writing letters. Some inmates, especially newly incarcerated ones are affected by the harsh disconnection from society. They might be "in their feelings" and are not ready to communicate with people on the outside just yet. If you are persistent, the letters will eventually make an impact and she will eventually respond.
During the last 5 years, my brother, sisters, and I used the service of Inmate Aid. We won't be needing the InmateAis service anymore. It always worked out great and we would like to thank you for the good service.
My review is the service was wonderful and very accommodating, I never knew there was this kind of service before. As I searched the website and got the information I read and reread til I understood how the service work. I followed the step as stated in the information. And immediately the service was working for my inmate. Most importantly when I needed my questions answered they were answered immediately. Thanks again for this great service.
User friendly website and quick process of the services. Also very easy to use. Fenny K.
Inmate aid is definitely the most responsive group of people. Everyone I have dealt with in the last 2 years has been marvelous! Especially Courtney! She is just so human and real (you know, as opposed to reading me that "scripted" response). I recommend you to everyone in my situation. Thankfully, I don't know many...lol.
Thanks for your help. I love this website. I'm glad I have the ability to send pics and letters.
It's great to know about this service and I will surely use it in the future if needed. Nothing against all of you lol but I hope it's not needed. It certainly has been helpful and everyone is very helpful.
This has been the best customer service I have ever recieved. Bless you
Well, Secures strikes again! My special number has been blocked. My wife gets a "this number has been restricted" message when she tries to call. Can you please replace the number? We LOVE the savings, what a fantastic service! Thank you.
Thank you I appreciate your business and friendly and helpful team. I will definitely use this site whenever necessary. Also will be recommending!
Thank you so much for the information. I was a bit confused but I understood now. I took care of it thank you again! Your website is amazing!! I am very happy I came across it.
Oh my gosh, thank you sooo much! Happy Holidays! This service is an absolute blessing! Not sure how else I'd be able to communicate with my boyfriend! Bless you all!
You guys are awesome. Thank you for the wonderful customer service!
During the last 5 years, my brother, sisters, and I used the service of Inmate Aid. We won't be needing the InmateAis service anymore. It always worked out great and we would like to thank you for the good service.
My review is the service was wonderful and very accommodating, I never knew there was this kind of service before. As I searched the website and got the information I read and reread til I understood how the service work. I followed the step as stated in the information. And immediately the service was working for my inmate. Most importantly when I needed my questions answered they were answered immediately. Thanks again for this great service.
User friendly website and quick process of the services. Also very easy to use. Fenny K.
Inmate aid is definitely the most responsive group of people. Everyone I have dealt with in the last 2 years has been marvelous! Especially Courtney! She is just so human and real (you know, as opposed to reading me that "scripted" response). I recommend you to everyone in my situation. Thankfully, I don't know many...lol.
Thanks for your help. I love this website. I'm glad I have the ability to send pics and letters.
It's great to know about this service and I will surely use it in the future if needed. Nothing against all of you lol but I hope it's not needed. It certainly has been helpful and everyone is very helpful.
This has been the best customer service I have ever recieved. Bless you
Well, Secures strikes again! My special number has been blocked. My wife gets a "this number has been restricted" message when she tries to call. Can you please replace the number? We LOVE the savings, what a fantastic service! Thank you.
Thank you I appreciate your business and friendly and helpful team. I will definitely use this site whenever necessary. Also will be recommending!
Thank you so much for the information. I was a bit confused but I understood now. I took care of it thank you again! Your website is amazing!! I am very happy I came across it.
Oh my gosh, thank you sooo much! Happy Holidays! This service is an absolute blessing! Not sure how else I'd be able to communicate with my boyfriend! Bless you all!
You guys are awesome. Thank you for the wonderful customer service!