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Florida State Hospital

Reentry & Treatment Facility

Last Updated: May 24, 2019
100 N Main St, Chattahoochee, FL 32324
Security Level
State - medium
Facility Type
Satellite View of Florida State Hospital

COVID-19: Due to the Coronavirus pandemic, Florida State Hospital is facing VISITATION SUSPENSION for the next 15-30 days. Please call 850-663-7001 for the most current visiting room updates and when visits will resume.

Florida State Hospital basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 850-663-7001

This facility is for adult inmates.

Florida State Hospital Mission Statement - DCF Strategic Vision

In partnership with local communities and providers, the Department of Children and Families will emerge as a world-class organization that protects the vulnerable and serves as stewards of the people to shape paths to independence for all Floridians. Partner with stakeholders to promote competency restoration, personal recovery, and resiliency.

Facility Characteristics

  • Total land area - 620 acres.
  • Total square footage of floor space - 1,875,544.
  • The number of buildings including residences - 223.
  • Maintains internal power and chiller plants.
  • Maintains internal utility distribution networks.
  • Maintains independent fire department.
  • Operates an internal security department.
  • Operates internal Food Services preparation and distribution systems.


Florida State Hospital has a rich history, the site having been first used as a Federal Arsenal, built by the United States Army as an arms depot during the Second Seminole Indian War. Reportedly contracted by the United States Government, William H. Face of Pennsylvania was hired to finish carpentry on the headquarters arsenal. Construction was begun in 1832 with an appropriation of $20,000 and completed in 1839, following the war, at a total cost of $226,932.50. The original compound consisted of nine buildings in a 400 X 400 quadrangle and four outbuildings.

The arsenal was taken over by Confederate troops in 1861 and used as a staging area during the Civil War. It was used by the Freedman's Bureau from 1865 to 1868 and then served as the state's first penitentiary until 1876, when Florida State Hospital was created by the Florida Legislature. Initially, there were seven patients, a single stove for heat, a superintendent, a matron, and only two or three attendants. A cistern was the source of water supply and candles were used for illumination. Two of the original buildings have survived-the Officers Quarters, which now serves as the main administration building for the hospital and a Powder Magazine, which is located approximately 1,350 feet southeast of the quadrangle and is currently being restored for eventual use as a museum and conference center.

The Officers Quarters, known today as the William DeWitt Rogers Administration Building, is probably one of the oldest structures of its kind in Florida. The brick and wood structure is two stories with a full basement. The main building was originally 62 feet square with four chimneys and was surrounded by a veranda. A brick perimeter wall 12 feet high and 30 inches thick formed the rear wall of the quarters with a portion of the wall still visible. Although the slate roof has been replaced with metal roofing and some of the veranda has been closed in, much of the original gingerbread woodwork of the outside still remains. The building is listed on the National Register of Historic Places.

Florida State Hospital remained the only state hospital until 1947. In 1959, Florida State Hospital had its highest census with 6,689 residents. In the following years, the philosophy of deinstitutionalization led to a decrease in population during the 1970s and eventually Hospital capacity reached a low of 930 in 1998. Current capacity in 2013 is 959 beds.

In 1999, the Hospital received the prestigious Governor's Sterling Award for Organizational Excellence, based upon the national Baldridge criteria. In 2015, Florida State Hospital received a 3-year re-accreditation certification from the Commission on Accreditation for Rehabilitation Facilities (CARF). Three years is the maximum achievable length of time for accreditation.

Inmate Locator

Florida State Hospital publishes the names of their inmates currently in their facility in Florida. Your search should start with this locator first to see if your loved one is there.

The second box is the InmateAid Inmate Search. This database of inmates is user-generated content for the purpose of accessing and utilizing any or all of the InmateAid services. If you need our assistance creating your own inmate profile to keep in touch, email us at aid@inmateaid.com and we will assist you in locating your inmate.

As a last resort, you might have to pay for that information if we do not have it. The Arrest Record Search will cost you a small amount, but their data is the freshest available and for that reason they charge to access it.

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Visitation Information

Florida State Hospital - Visitation

Visitation Information

General Visitation Information for Civil and Forensic Services

  1. Professional visitors are allowed entry on an unlimited basis during established working hours. Prior notification is required if contact with residents is necessary. Residents may be scheduled for activities or events (i.e., medical appointments) which are very difficult to reschedule. Case management and Guardian schedules are coordinated through the Office of Social Services, and Court Evaluator schedules are coordinated through the Psychology Department. Reasonable efforts to accommodate professional visitors after hours will be made by the Security Department and Forensic Services staff or designated Civil Services personnel.
  2. Facility visitors are allowed entry to the secure areas based on the approval of the Forensic Administrator, Unit Director, or designee and must be accompanied by a Forensic Services employee. Facility visitors for Civil Services should follow the Civil Services Procedure below.
  3. News media visitors are allowed entry based on approval of the Hospital Administrator or designee.
  4. Visitors under the influence of alcoholic beverages or illegal drugs will not be granted visitation privileges. Security should be notified of such incidents.
  5. Money, credit cards, checks, etc. will not be given directly to the resident. All such items must be given to the appropriate Security or Forensic Services personnel or Civil Services personnel. Specific instructions will be given by the Security officer for items accepted in Forensic. Receipts for funds will be provided to the visitor by the designated Civil Unit personnel. During regular working hours, visitors may directly deposit funds into a resident's account at the Cashier's Office.
  6. Visitors should be advised that dress attire and grooming must be in good taste. Visitors wearing clothing that is too revealing or too brief will not be permitted into the visiting area by the Security officer in charge of visitation or the Civil Unit personnel. Examples of inappropriate attire are: miniskirts (above mid-thigh length), see-through blouses, tank tops and swimsuits. Women are not permitted to wear sun dresses without a jacket. Shorts will be permitted if they are at least mid-thigh length. Shoes must be worn.
  7. Upon admission to the facility, the resident, family, and/or representative will be notified in writing of the unit's visiting hours. The notification to the family or representative will include information to address exceptions to the visitation policy.

Civil Services Visitation Procedure

  1. Each unit will designate areas acceptable for visits within the unit and a sign-in area.
  2. Resident visitors are allowed visiting privileges seven (7) days per week, unless specific individualized restrictions state otherwise in the resident's chart. Established hours for these visits are 0830 hours until 1100 hours and 1300 hours until 2000 hours. Permission for visiting other than these established times, must be given by the appropriate Unit Director or designee. Written notation of this permission must be made in the resident's ward chart.
  3. The visiting hours will be posted visibly for residents' and visitors' information.
  4. Each unit will maintain a record of visitors as well as a list of people the resident does not want to visit. An Approved Visitors' List will also be completed.
  5. All visitors will be given a visitor's badge. The number of the badge will be entered on the visitor's record. Staff will be responsible for retrieving badges at the conclusion of visits and documenting on visitor's record.
  6. Prior approval by the Unit Director or Designee will be required for tours of family/significant others' living areas in order to protect the privacy of others.

Forensic Services Visitation Procedure

  1. Visiting Hours and Days:
    1. Resident's visitors are allowed visiting privileges on Fridays, Saturdays, Sundays and Holidays, unless specific individualized restrictions state otherwise in the resident's chart. Established hours for these visits are 0830 hours until 1130 hours and 1300 hours until 1600 hours. Permission for visiting other than these established times must be given by the appropriate Forensic Unit Director or designee. Written notation of this permission must be made in the resident's ward chart and written confirmation delivered to the appropriate Security Department personnel.
    2. The visiting hours will be posted visibly for residents' and visitors' information.
  2. Visiting Areas:
    1. Resident's visitors are restricted to the designated areas at that service area. In Forensic Central Services, the area designated is the lounge area of the 5 West office area, Building 1053. At Admission and Evaluation Services, the designated visiting area is the lounge located in Building 1451, in front of the Security Control Room. The Forensic Services staff assigned to the respective visiting area should ensure that persons who are not visiting with residents do not lounge around the visiting area during visiting hours.
    2. Efforts will be made to secure visiting areas for professional visitors which are most conducive to the services. Any specific restrictions will be stated prior to the approval to visit.
    3. Facility visitors are allowed access based on the approval of the Hospital Administrator or designee. Any specific restrictions will be stated prior to the approval to visit. All facility visitors must be accompanied by a Forensic Services employee while inside the secure areas of the facility.
    4. News media visitors will only be allowed access based on the instructions of the Hospital Administrator or designee.
  3. Visitation Guidelines:
    1. A resident will be allowed to visit only the person(s) identified on the "Approved Visitors' List," excluding other Florida State Hospital residents from visitation, unless specific recovery team written instructions state otherwise. Instructions concerning restrictions shall include statements regarding the resident's behavior and/or reasons for the restrictions. The visitation policy will be cancelled on individual residents and those visitors who violate Forensic Services policies and procedures and/or present with potential safety and security issues. If it is determined that a resident should not be allowed visitation or if a particular visitor is being restricted, this information will be entered in the resident's chart, on the "Approved Visitor's List" and the resident advised of this action. The Security Department will receive a copy of the updated visitor's list which notes in the comments section changes and/or restrictions to a visitor that was previously approved on the visitor's list.
    2. Children under the age of 16 years must be accompanied by an adult immediate family member for the duration of the visit. The adult will be responsible for their actions and/or behavior or possible injury which might occur. Children under the age of 16 who are married will be considered adults and may visit without any other adult family members.
    3. Packages are not allowed and accepted during visitation in the admission areas. Pre-approved packages for individuals residing in Forensic Central non-admission areas will be examined by Security personnel in conjunction with unit staff at conclusion of visitation prior to items being issued to residents. Items in packages which do not meet approval by Forensic Services or Security personnel will be removed from the package. Secured food items will be permitted in the visitor's lounge. Coolers and other such containers are not allowed in the visitor's area. Visitors will be encouraged to utilize snack machines in the visitation area. Food not consumed in the visitor's lounge will not be taken by either the resident or the employee to the ward/pod.
    4. All residents' visitors will be asked to submit to a personal search by Security personnel prior to admission into the Forensic Services area. All other visitors will be searched in accordance with the Contraband Control Procedure.
    5. Visitors will not be allowed to visit except with the resident they have registered to visit.
    6. Residents will be limited to five (5) adult visitors per visit, unless prior approval is obtained from the recovery team. This does not include children under the age of 16.
  4. Registration of Visitors:
    1. Upon arrival at the forensic facility, all residents' visitors, 16 years of age or older, must show acceptable identification to Security personnel. Acceptable identification will be a form of valid picture identification. Social Security cards are not acceptable. Admission without acceptable identification may be made in extraordinary circumstances with the Security Shift Supervisors approval. Visitors who arrive for a visit one half hour prior to the end of visitation will not be allowed to visit unless there are extenuating circumstances and an exception is granted by Security and the Unit manager on duty.
    2. All residents' visitors must be signed in on the Resident Visiting Card. The date, visitor's full name, complete address, relationship to the resident, and vehicle information must be included.
    3. A list of items considered contraband will be given to the visitor on his/her first visit. The visitor will then sign a card stating they are aware of these contraband items and will not introduce them into the facility.
    4. Subsequent to satisfactory screening of the visitor and his/her property for contraband, the visitor will be issued a temporary pass and given verbal instructions on the wearing of the pass.
    5. Any items not allowed inside the facility will be secured in either the visitor's vehicle or in a locker provided by the facility.
    6. Professional visitors who will be visiting with specific residents will indicate on the resident's visitor card who they will be visiting. If more than one resident is to be included in the visit, a card will be signed for each resident visited.
    7. In addition, professional visitors, along with facility and news media visitors, will sign in on the Visitor's Log kept at each entrance.
  5. Definitions
    1. Professional visitors: Persons entering the Forensic or Civil units to perform specific professional services. (Example: Secret Service personnel, legal representatives, Social Security employees, Veterans Administration officers, abuse investigators, contractual maintenance personnel, etc.).
    2. News media visitors: Persons wishing to enter any unit or department at Florida State Hospital to gather information to be publicized.
    3. Resident's visitor: Any person seeking visitation on a non-professional basis with a resident who is housed in any unit at Florida State Hospital. (Example: relatives, friends, religious associates, etc.)
    4. Facility visitors: Individuals or groups who wish to tour the Forensic or Civil Services for specific purposes related to their professional or educational objectives. These individuals or groups must receive appropriate authorization for tours and be accompanied by assigned Florida State Hospital personnel.

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Facility Type

Reentry & Treatment Facilities partner with state and local governments to provide community-based adult residential reentry services to offenders released or diverted from prison. These facilities are designed to provide structured programming with a focus on substance abuse treatment and education and changing criminal behaviors. Additional services offered at residential reentry facilities include comprehensive assessment, individual and group counseling, life-skills training, and aftercare. Ultimately, each program helps prepare residents to successfully reintegrate into their communities.

In the state system, the reentry philosophy begins with the first day of incarceration, having the inmate focus on their release preparation with 18 months remaining on their sentence. The Release Preparation Program includes classes in areas such as writing a resume, finding a job, and keeping that job. The program also includes presentations by community-based organizations that help ex-inmates find jobs and training opportunities after release.

The Inmate Transition Branch provides additional pre-release employment assistance. Many institutions hold mock job fairs to provide inmates an opportunity to practice job interview skills and to expose community recruiters to the skills available among releasing inmates. Qualified inmates may apply for jobs with companies that have posted job openings. This Branch also helps inmates prepare release folders that include a resume; certificates of completion of programs in education or other vocational training certificates, earned diplomas, and other requisite documents needed for job searches and subsequent interviews.

The reentry program also aims to provide transitional case management services. Transitional case management will consist of identifying an inmates basic and technical needs and linking him with targeted resources prior to his release. If an inmate’s primary needs for survival are initially addressed (including food, clothing and shelter), he/she will have a greater success in obtaining a job, establishing a career and maintaining a crime free quality of life.

Custody/Security Level

Florida State Hospital is a state medium facility that resembles a high-security institution in many ways. They are designed primarily to house violent offenders with longer sentences (usually in the 20 -year range), and inmates who have exhibited violent tendencies and require segregation from the general population. Inmates live in single and double cells with all movement restricted. The property's perimeter is double-fenced with triple-razor wire fenced perimeters, perimeter patrol and electronic surveillance, medium institutions provide a higher level of security than low facilities but there are some similarities to the controlled movement system.

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How To Send Things

There are strict procedures for everything related to "sending things to an inmate" in a State - medium facility. This includes sending money for commissary packages, sending mail like letters with photos, magazine subscriptions, buying phone time, postcards and greeting cards, and even distance learning courses (get your degree, you've got a lot of extra time). You also need to know about visitation, what are the hours and rules.

All of the information you could ever need to know is below, patiently scroll the page and get as much information about Florida State Hospital that you'd ever want to know. If there is anything that you were looking for, but don't see, please email us at aid@inmateaid.com.

How To Send Money:

How to Send an Inmate Money in Florida

Here are some general guidelines for sending money to an inmate's trust account; but not specific to a particular facility, institution or jail. Inmates need money to access several privileges like weekly shopping at the commissary, making phone calls, using the email service where offered, using the electronic tablets where offered and paying their co-pay when needing the medical or dental services. Some county jails require a per-night fee for the jail’s expenses.

What is a Commissary?

A commissary is a store within the jail. Commissary day is usually held once a week and can only be used if the inmate has funds in their commissary account, like a bank account within the institution. If the inmate has a job, their paycheck is deposited into this account, too.

The Commissary sells various products that the inmates may purchase if they have money on their books. Items sold are clothing, shoes, snacks and food, as well as hygienic products like soap, shampoo, and shavers. The commissary also sells products like books, magazines, televisions, radios, playing cards, headphones, MP3 players, electronic tablets, songs and educational programming. They also sell paper, envelopes, and stamps allowing the inmate to write their loved ones, friends and family. Facilities will provide stamps and paper to inmates who are indigent – eligible where no money has been in their commissary account for at least 30 days.

How you send money to an inmate?

Sending money to an inmate varies from state to state, depending if it is county, state or federal, their ways of accepting money for inmates’ changes by the money transfer company they’ve contracted with. Federal Prisons and some state-level prisons have centralized banking systems which means that you do not need to know where they are specifically, just that they are in the state systems of for instance the California, Texas, Florida DOC or the FBOP to name a few.

How do I send money using MoneyGram?

Some facilities will allow you to deposit cash through the lobby window stand-alone kiosk in the lobby or visitation room. Most facilities will also accept a postal money order mailed to the institution’s inmate mailing address made payable to the full inmate’s name.

Electronic banking allows friends and family members to send the funds online, and correctional departments are starting to favor this method because it is less work for staff and more accurate/easier to keep track of, as well as being more convenient.

Regardless of the method of sending funds, there are several key things you will need to know:
• Inmate’s full committed name
• Inmate’s ID number
• Inmate’s location – or a system like the federal BOP

Before sending any funds you should find out what online transfer companies the institution your inmate is incarcerated in uses. You can find this information on our site by navigating to the facilities page click on the Money Transfer button under the address and phone number.

Pay close attention to the rules of the facility. Sometimes they will require money senders are on the inmate's visitation list. Some correctional facilities have a deposit limit, like $200-300 at a time, but in federal, there is no limit.

MoneyGram, JPay, OffenderConnect, AccessCorrections, JailATM, WU, Touchpayonline, tigercommissary, smartdeposit are some of the money transfer firms being used by various facilities. MoneyGram is by far the oldest and most trusted.

Who else can access the money you send?

An inmate with fines or restitution will be subject to commissary/trust account garnishment. If the inmate has these financial obligations, they will be extracted from the inmate’s bank account. It may be a percentage or the entire amount depending on the situation. We recommend inmates who are going into their bid contact the counselor and make an arrangement beforehand. If you go in knowing they are taking 20-25% of all deposits is better than have them take it all and you find out in the commissary line when the account is zero.

Why is my inmate asking for more than I normally send?

This is generally a signal that the inmate is doing something they shouldn’t and need money to get them out of or through a situation. It could be gambling, it could be extortion it could be other things you don’t need to know on this forum (for now). Set boundaries with your inmate. Tell them that “this is the amount I can send each month” and that is it. There are no extras beyond the boundary. Also, NEVER send money to the account of another inmate on your inmate’s instruction. This is a sign that something is not right. If the corrections people discover this, and they do more times than not, it will result in some severe disciplinary action to the inmate, and certainly the loss of all privileges.

Who can I call if I suspect something?

We recommend speaking with the counselor or case manager of the facility and use a generic reference in the event that your suspicions are wrong. You needn’t put them in a more difficult position if they are.

Inmate Care Packages:

How to Buy Inmate Commissary Care Packages Online

Show your loved one how much you care – order a package today! The facilities usually have a weekly limit of about $100 per inmate, plus processing and tax. The orders do NOT count towards the inmates weekly commissary allowances Deposits can be made online for inmates 24/7 using a credit/debit card

There are also a few services that allow you how to order inmate commissary online. These trusted providers are approved and share revenue with the prisons from the sales to the inmates.

Here is a list of other similar programs prison commissary: Keefe Group, Access Securpak, iCareGifts, Union Supply Direct, Walkenhorst's, CareACell

Inmate Commissary:

What is Inmate Commissary?

Prison commissary (also sometimes referred to as inmate canteen) is a store for inmates housed within a correctional facility. While the very most basics may be provided for by a given correctional department, there are also other important goods/services that Florida prisoners and inmates must buy. For instance, supplies such as supplementary food, female hygiene products, books, writing utensils and a plethora of other things are examples of things that can be purchased as part of an inmate commissary packages for goods.

What is an Inmate trust account?

When you add money to an inmate account, the prison funds are stored on an inmate trust fund. This prison account basically acts as a personal bank account of an inmate. They will use this account to make Inmate Calls, pay for postage to Send Photos from Inmates, send emails from inmates, purchase Items from Commissary, receive wages from jobs, and more.

How To Send Mail:

This is how to send your inmate at Florida State Hospital letters, photos, postcards, greeting cards and magazines

Incoming and outgoing inmate mail is subject to inspection for the presence of contraband that might threaten the safety, security or well-being of the jail/facility, its staff, and residents. Inmates may receive only metered, unstamped, plain white postcards no larger than 4" x 6" as mail. Writing must be in pencil or blue or black ink. Any other mail will be returned to the sender. If no return address is available, unauthorized mail will be stored in the inmate's locker until the inmate's release.

Inmate mail cannot contain any of the following: Create an immediate threat to jail order by describing the manufacture of weapons, bombs, incendiary devices, or tools for escape that realistically are a danger to jail security; Advocate violence, racial supremacy or ethnic purity; No current inmate-to-inmate mail will be allowed and will be destroyed.

The easiest workaround is to look over the mailing services of InmateAid. We have an automated system for sending your loved one that special message or picture. We send thousands of pieces of mail per month with NO issues with the prisons or jails. The envelopes display the InmateAid logo, the mail room knows for certain that the contents will not be compromising. This trust was established in 2012.

How To Send Greeting Cards and Postcards:

Greeting cards are great for the holidays and birthdays. The ones from the store often have more than just the message because the policies surrounding appropriate content (no nudity or sexually suggestive material no matter how funny), and they cannot have glitter, stickers or anything else that makes the card different from a normal plain old card. Instead of going to the Hallmark store in the mall and looking around for hours - go to our easy to search Greeting Cards service.

It takes literally 45 seconds and it's very affordable for what you're getting (and what they are getting, too!). Select from 100s of birthday, anniversary and every holiday you can think of, and VERY easy to send from your phone on InmateAid:

Don't forget Christmas, Thanksgiving, Mother's Day, Father's Day, New Year's, Ramadan, Hanukkah, Passover, Easter, Kwanzaa or Valentine's Day!

In less than a minute and only $0.99, this act of kindness will be worth a million to your inmate. If you have a picture or two and don't want to write a long letter. Type out a little love in the message box and send your latest selfie... only 99 cents!

Don't wait until the moment has passed, it's easy and convenient to let them know you're thinking of them at every moment.

How To Send magazines and Books:

Send magazines to Florida State Hospital at 100 N Main St, Chattahoochee, FL

Send the best magazines and books to your Inmate in jail or prison, it's the gift that keeps on giving all year round, There is nothing more exciting to an inmate (besides their release date) than getting their favorite magazine every month at mail call.

Magazines and books must come directly from the publisher. You are not allowed to send single magazines in an envelope. They need to come directly from the publisher with your inmate's name affixed to the address label. Magazine subscriptions are easy to set up, it takes literally 2 minutes.

You know when you go into the grocery and browse the new magazines on display? You see hundreds. Inside they place a little card that if you fill it out and send it in with your inmate's name, ID number and facility address - you drop it in the mail and in 8-12 weeks your inmate gets an issue every month for a whole year. Thankfully, there is an easier way, just CLICK here and browse yourself. Select a title or two and add your inmate's name to the order. It's fast, it's reliable and it's at a discounted rate for your convenience.

How To Save Money on Inmate Calls

The prison phone companies have a monopoly at the facility they have a contract with. Profits are shared so there is no incentive for their representatives to show you how to save money. They post their rates and in almost every case, there are at least two pricing tiers. Depending on where you are and where your inmate is, the type of phone number you use will make all the difference.

In federal prison, the answer is simply that a new local number will change your inmate's call rate from $.21 per minute to only $.06 per minute. Fed gives you only 300 minutes per month, the local line service is only $8.95, no hidden fees or bundling of other unwanted service charges

For the other facilities that are not federal, it used to be that a local number was the answer. Now, its market intelligence and InmateAid has made it their business to know what the best deal is in every scenario. And we can tell you that in 30% of the cases, we cannot save you a penny - and neither can anyone else. But we will give you a refund if we can't save you money.

For more specific information on inmate calls, you will want to navigate to the facility your inmate is incarcerated in through our site by going to Prison Directory and following the links to the Discount Telephone Service - get an honest estimate before you buy.

Ask The Inmate

Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA. Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

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