Jackson County Community Transition Center

State Probation and Parole

Last Updated: November 25, 2022
5505 S Pacific Hwy, Phoenix, OR 97535

Jackson Co Transition Center is for State Probation and Parole offenders have not been sentenced yet and are detained here until their case is heard.

All prisons and jails have Security or Custody levels depending on the inmate’s classification, sentence, and criminal history. Please review the rules and regulations for Reentry facility.

If you are unsure of your inmate's location, you can search and locate your inmate by typing in their last name, first name or first initial, and/or the offender ID number to get their accurate information immediately Registered Offenders

Satellite View of Jackson County Community Transition Center

You can support your loved ones at Jackson Co Transition Center on InmateAid, if you have any immediate questions contact the facility directly at 541-774-6610.

The Community Justice Transition Center is a 169-bed facility designed to provide treatment and transitional services to male and female clients in the criminal justice system. The Center operates under the direction of the Jackson County Community Justice Director.

The Community Justice Transition Center is committed to providing offenders the opportunity to restore value to the community through work service and paying their own way. Clients accomplish change through treatment, building vocational skills and personal accountability.

Commissary Accounts:

How do I put money into a client's commissary account?
Visit the Parole and Probation Department in person at 1101 W. Main Street, Suite 101 in Medford, OR Monday - Friday, 8:00 AM to 5:00 PM. They accept cash and money orders exclusively. Provide them with the client's name and date of birth.

Will the client know who deposited the money?
The client will be given a receipt that states the amount deposited and the name of the person depositing the money.

What happens if there is a balance on the account after a client is released?
Funds remaining after a client is released are applied to any program fees that exist on his account. If there are funds remaining after fees are paid, the balance is mailed to the client minus a $3.00 processing fee.

Dropping Off Items for Clients

What identification do I need to drop off personal items for a client?
Valid picture ID, including passports, state ID cards and state driver's licenses.

When can I drop off items?
Drop-offs can be deposited between 8:00 AM and 2:00 PM. Prescription medication can be dropped off anytime with prior permission.

What can be dropped off for a client?

  • 2 Sets (2 tops and 2 bottoms) WHITE thermal underwear
  • 6 pairs WHITE socks
  • 1 pair work boots
  • 1 knit cap (ORANGE ONLY - NO full face caps, no logo's on caps.)
  • Prescribed medication (must be valid prescription)
  • 1 small bottle Tylenol or Ibuprofen or Aspirin (Not all 3)
  • 1 hair pick
  • Sealed can of coffee - for facility, not individuals

Client Phone Use

What phone options do clients have to contact people outside of the program?
Clients may use the staff lines to contact members of the community with prior staff approval. All other phone use is with Legacy phone system.

How do I create a V-Connect account?
An account can be created by calling 1-888-729-4326 and follow the instructions.

Can I call the client directly?
You may not call the client directly in the program. However, in some circumstances messages can be relayed to clients for issues such as immediate family emergencies and job offers.

How do I contact a client if there is an emergency?
Call 541-774-6610 or 541-774-4911 and ask to speak with a Community Justice Officer or manager.

Release Dates

How do I find out a client's release date?
To protect clients' confidentiality, we do not give release dates to the public. The client can share his release date during visitation, his phone calls or through mail correspondence.

Why do clients have multiple release dates?
Most clients have a maximum date, also known as a "hard date." This is the maximum date the client will stay in the program. The projected release date, or "soft date," is an estimate of when a client will be released based on the work credit he/she may earn by participating successfully in the program. Dates are always subject to change.

Inmate Locator

To utilize the Inmate Search page on InmateAid, begin by selecting the relevant prison facility in Oregon. This allows you to view the current list of inmates housed at Jackson County Community Transition Center.

The second section features the InmateAid Inmate Search tool, providing a user-generated database of inmates. You can access this resource to utilize any of InmateAid's services. If you require assistance in creating an inmate profile to maintain communication, please contact us at aid@inmateaid.com, and we'll gladly help you locate your loved one.

As a last resort, you might have to pay for that information if we do not have it. The Arrest Record Search will cost you a small amount, but their data is the freshest available and for that reason, they charge to access it.

Visitation Information

Jackson County Community Transition Center - Visitation

Visitation Hours (Sundays only):

All visits must be pre-scheduled. You must contact the Transition Center weekly between the hours of 8:00 am to 8:00 pm, Monday through Friday, to schedule a visit. Contact number for Male clients (541) 774-6610 and Female clients (541) 774-4911.

Male/Female Visitation for Children:

Session 1: 9:00am - 10:00 am (Sunday)

Session 2: 10:00am - 11:00 am (Sunday)

Male Visitation:

Session 1: 12:15pm - 1:15pm (Sunday)

Session 2: 1:25pm - 2:25pm (Sunday)

Female Visitation:

2:30pm - 3:30pm (Sunday)

Male/Female Mixed Overflow (if needed):

3:35pm - 4:35pm (Sunday)

Visitors must be dressed appropriately before being allowed into the facility.

All visitors shall be dressed in a manner that adequately covers the body and is not sexually provocative. All clothing is subject to CJTC staff discretion.

The following items of dress will not be permitted for visitors:

  • Low neckline / low cut tops
  • Strapless tops/tank tops
  • Skirts above the knees
  • Any type of see-through clothing
  • Bare midriff
  • Jackets/Coats
  • Shorts above mid-thigh
  • Hats
  • Sleeveless shirts

Reminder: No items other than keys and ID will be allowed into the visitation room. All other items must be left in a vehicle or outside the facility. CJTC staff will not be responsible for storing or holding anything.

Transition Center Visitation Rules

The following rules apply during visitation:

  1. Clients may not visit people with whom there is a no-contact or restraining order, whether court-ordered or P.O. directed.
  2. All visitors planning to attend visitation are required to call in weekly between the hours of 8:00 am to 8:00 pm, Monday through Friday, to schedule their visit in advance.
  3. All visitors must identify themselves with a valid picture I.D. Visitors are required to sign a CJTC visitation log and are subject to being searched before entering.
  4. Visitors will leave all personal property in their vehicles. CJTC is not responsible for any lost or stolen items.
  5. A maximum of one (1) visitor per client is allowed per visit, with the exception of children (**see below).
  6. No exchange of any items is permitted, including mail, papers, or care packages. Anyone found in possession of or passing illegal contraband will be prosecuted.
  7. No food or drinks will be allowed in the visitation area during visiting hours.
  8. Holding hands on top of the table is the only physical contact permitted, with the exception of visits with children (**see below). This includes no hugging, kissing, and intimate touching during initial greeting or before exiting or visit will be terminated immediately.
  9. All visitors shall be dressed in a manner that adequately covers the body and is not sexually provocative. All clients shall be dressed in complete facility issued uniform including shoes. CJTC staff will make the decision as to whether clothing is or is not acceptable.
  10. Loud noise, loud talking, profane or abusive language is not permitted. Conversations are to remain appropriate and fall within program guidelines.
  11. Visits will be terminated if the visitor or client leaves the table for any reason, with the exception of visits with children (**see below). Changing seats is not permitted. When a visit has finished or visiting hours have ended the client(s) shall remain seated until the visitor(s) have left the facility and a staff member has dismissed them.
  12. Visitation is limited to assigned visitor and client. Visiting with other visitors and/or clients is prohibited.
  13. Clients are subject to search for contraband before, during and after visiting.
  14. Clients or visitors who violate these rules will have their visit terminated immediately. Clients may face disciplinary action for violation of these rules.
  15. CJTC reserves the right to refuse any visitor and terminate a visit at any time.

**Child Visitation:

  • Children must be accompanied by one adult.
  • Physical contact between client and child will be left to the discretion of CJTC staff.
  • Responsibility for control and order of child rests with the accompanying adult.

Ask The Inmate

Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA. Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.