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Metropolitan Detention Center (MDC) - Guaynabo

Federal Bureau of Prisons (BOP)

Last Updated: January 27, 2020

Metropolitan Detention Center (MDC) - Guaynabo's comprehensive information to help guide you through the federal prison process, specifically on how to remain connected to your inmate while they are incarcerated.

The MDC-Guaynabo is a federal prison located at 652 Carretera 28 in Guaynabo, PR. This federal high security prison is operated by the Federal Bureau of Prisons (BOP) to hold inmates who have been convicted to and sentenced for a federal crime through the US Department of Justice (DOJ).

Locate all federal inmates here. If you would like to speak with a case manager or counselor, call 787-749-4480.

The Metropolitan Detention Center, Guaynabo (MDC Guaynabo) is a United States federal prison facility in Guaynabo, Puerto Rico which holds male and female inmates of all security levels who are awaiting trial or sentencing. It is operated by the Federal Bureau of Prisons, a division of the United States Department of Justice.

MDC Guaynabo is located next to Fort Buchanan and is 6 miles west of San Juan, the capital of Puerto Rico.

In the wake of the destruction of Hurricane Maria in September 2017, some 1200 federal prisoners were transferred from Guaynabo to the Federal Correctional Institution, Yazoo City in Mississippi. Those 1200 were returned to Guaynabo in the first quarter of 2018, along with other prisoners who had been temporarily held in Georgia, Alabama, and Florida.

On February 26, 2013, Osvaldo Albarati, a lieutenant for the Federal Bureau of Prisons, was shot and killed in what is believed to be retaliation for his investigations into cellphone smuggling at MDC Guaynabo. He had just left the facility and was driving home when several gunmen opened fire on his vehicle on the De Diego Expressway near Bayamon. Albarati worked in the investigative branch at the prison, where he was responsible for investigating crime within the prison, including drug smuggling and illegal cellphone use. Authorities have said his killing may have been contracted by powerful drug kingpins being held at the facility in reprisal for recent seizures he spearheaded.

Background: MDC Guaynabo was opened in 1992. It is a United States federal prison facility in Puerto Rico which holds male and female inmates of all security levels who are awaiting trial or sentencing.

Notable inmates include Puerto Rico’s most wanted fugitive Jose Figueroa-Agosto who was the leader of the largest drug trafficking organization in the Caribbean; apprehended in 2010 after ten years as Puerto Rico's most wanted fugitive and indicted for drug trafficking conspiracy and money laundering; known as the "Pablo Escobar of the Caribbean."

Housing: Inmates are housed in two-person cells.

Health Services: MDC Guaynabo provides physical examinations, sick call, dental care, prescriptions through the pharmacy, dental care, female health care services, HIV testing, and Sexually Transmitted Diseases (STD) education. Emergency medical care is available 24 hours a day.

Psychology Services: MDC Guaynabo offers psychological assessments, crisis intervention, individual and group counseling, and referrals to Health Services. Notices of upcoming treatment offerings are posted in inmate housing units.

Residential Drug Abuse Program (RDAP): MDC Guaynabo does not house a Residential Drug Abuse Program (RDAP). However, it does offer to screen for RDAP. It also offers a Drug Education class and the Non-Residential Drug Abuse Program (NR-DAP). Inmates who complete NR-DAP receive $30.

Education Services: MDC Guaynabo offers literary, GED, and English-as-a-Second Language (ESL) classes. Adult Continuing Education (ACE) courses, often taught by inmate instructors under the direction of Education Department staff, are also offered. ACE courses include Small Business, College Board, and Advanced Math. High school diplomas and post-secondary programs are available through paid correspondence programs.

Library Services: Leisure and law libraries are available for inmates. In the leisure library inmates can check out fiction and nonfiction books, magazines, and newspapers. In the law library, inmates have access to the TRULINCS Electronic Law Library.

Commissary: Inmates are allowed to spend $360.00 per month on designated shopping days. Approved special purchase items, over-the-counter medications, and postage stamps are not counted against the spending limit. Items such as food, snacks, drinks, and radios can be purchased.

Recreation Services: MDC Guaynabo offers a hobby craft program, structured classes (e.g., fitness, nutrition, human anatomy, exercise physiology, and smoking cessation), a variety of sport clinics (e.g., basketball), table games (e.g., chess, dominoes, pool), a sewing program for the female population, and special activities during the holidays.

Admissions and Orientation - Learn general information about the institution, programs, rules, and regulations that you will encounter during your confinement. Familiarizing yourself with this information and knowing your responsibilities will help you to adjustment to institution life.

Commissary List - In 1930 the Department of Justice authorized and established a Commissary at each Federal institution. The Commissary provides a bank type account for your money & for the procurement of articles not issued regularly as part of the institution administration. Funds deposited by your family, friends, or other sources are stored in your commissary account that we maintain.

Legal Activities - This document outlines the procedures for access to legal reference materials and legal counsel, and the opportunities that you will be afforded to prepare legal documents while incarcerated.

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MDC-Guaynabo Information

Address:

652 Carretera 28, Guaynabo, PR 00965

Phone:

787-749-4480

Email:

gua/execassistant@bop.gov

Security Level:

federal high

County:

Guaynabo

Mailing Address

PO Box 2005, Cataño, PR 00963

Beds:

1273

FAX

787-775-7824

Facility Type

Adult

Money Transfer

View Official Website

Metropolitan Detention Center (MDC) - Guaynabo's comprehensive information to help guide you through the federal prison process, specifically on how to remain connected to your inmate while they are incarcerated.

The MDC-Guaynabo is a federal prison located at 652 Carretera 28 in Guaynabo, PR. This federal high security prison is operated by the Federal Bureau of Prisons (BOP) to hold inmates who have been convicted to and sentenced for a federal crime through the US Department of Justice (DOJ).

Locate all federal inmates here. If you would like to speak with a case manager or counselor, call 787-749-4480.

The Metropolitan Detention Center, Guaynabo (MDC Guaynabo) is a United States federal prison facility in Guaynabo, Puerto Rico which holds male and female inmates of all security levels who are awaiting trial or sentencing. It is operated by the Federal Bureau of Prisons, a division of the United States Department of Justice.

MDC Guaynabo is located next to Fort Buchanan and is 6 miles west of San Juan, the capital of Puerto Rico.

In the wake of the destruction of Hurricane Maria in September 2017, some 1200 federal prisoners were transferred from Guaynabo to the Federal Correctional Institution, Yazoo City in Mississippi. Those 1200 were returned to Guaynabo in the first quarter of 2018, along with other prisoners who had been temporarily held in Georgia, Alabama, and Florida.

On February 26, 2013, Osvaldo Albarati, a lieutenant for the Federal Bureau of Prisons, was shot and killed in what is believed to be retaliation for his investigations into cellphone smuggling at MDC Guaynabo. He had just left the facility and was driving home when several gunmen opened fire on his vehicle on the De Diego Expressway near Bayamon. Albarati worked in the investigative branch at the prison, where he was responsible for investigating crime within the prison, including drug smuggling and illegal cellphone use. Authorities have said his killing may have been contracted by powerful drug kingpins being held at the facility in reprisal for recent seizures he spearheaded.

Background: MDC Guaynabo was opened in 1992. It is a United States federal prison facility in Puerto Rico which holds male and female inmates of all security levels who are awaiting trial or sentencing.

Notable inmates include Puerto Rico’s most wanted fugitive Jose Figueroa-Agosto who was the leader of the largest drug trafficking organization in the Caribbean; apprehended in 2010 after ten years as Puerto Rico's most wanted fugitive and indicted for drug trafficking conspiracy and money laundering; known as the "Pablo Escobar of the Caribbean."

Housing: Inmates are housed in two-person cells.

Health Services: MDC Guaynabo provides physical examinations, sick call, dental care, prescriptions through the pharmacy, dental care, female health care services, HIV testing, and Sexually Transmitted Diseases (STD) education. Emergency medical care is available 24 hours a day.

Psychology Services: MDC Guaynabo offers psychological assessments, crisis intervention, individual and group counseling, and referrals to Health Services. Notices of upcoming treatment offerings are posted in inmate housing units.

Residential Drug Abuse Program (RDAP): MDC Guaynabo does not house a Residential Drug Abuse Program (RDAP). However, it does offer to screen for RDAP. It also offers a Drug Education class and the Non-Residential Drug Abuse Program (NR-DAP). Inmates who complete NR-DAP receive $30.

Education Services: MDC Guaynabo offers literary, GED, and English-as-a-Second Language (ESL) classes. Adult Continuing Education (ACE) courses, often taught by inmate instructors under the direction of Education Department staff, are also offered. ACE courses include Small Business, College Board, and Advanced Math. High school diplomas and post-secondary programs are available through paid correspondence programs.

Library Services: Leisure and law libraries are available for inmates. In the leisure library inmates can check out fiction and nonfiction books, magazines, and newspapers. In the law library, inmates have access to the TRULINCS Electronic Law Library.

Commissary: Inmates are allowed to spend $360.00 per month on designated shopping days. Approved special purchase items, over-the-counter medications, and postage stamps are not counted against the spending limit. Items such as food, snacks, drinks, and radios can be purchased.

Recreation Services: MDC Guaynabo offers a hobby craft program, structured classes (e.g., fitness, nutrition, human anatomy, exercise physiology, and smoking cessation), a variety of sport clinics (e.g., basketball), table games (e.g., chess, dominoes, pool), a sewing program for the female population, and special activities during the holidays.

Admissions and Orientation - Learn general information about the institution, programs, rules, and regulations that you will encounter during your confinement. Familiarizing yourself with this information and knowing your responsibilities will help you to adjustment to institution life.

Commissary List - In 1930 the Department of Justice authorized and established a Commissary at each Federal institution. The Commissary provides a bank type account for your money & for the procurement of articles not issued regularly as part of the institution administration. Funds deposited by your family, friends, or other sources are stored in your commissary account that we maintain.

Legal Activities - This document outlines the procedures for access to legal reference materials and legal counsel, and the opportunities that you will be afforded to prepare legal documents while incarcerated.

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Inmate Locator

Metropolitan Detention Center (MDC) - Guaynabo is a facility in the federal Bureau of Prisons (BOP) publishes the names of their inmates currently in one of their locations nationwide. Your search should start with the first locator to see if your loved one is there. You will need the offender's first and last name and it must be spelled exactly. If you have a nine-digit BOP Inmate ID number (xxxxx-xxx)

If you cannot find your inmate in the federal search, the second box is the InmateAid Inmate Search. This database of inmates is all the inmates currently incarcerated in all prisons, jails and detention centers. You do not need to sign up to use this free inmate locator.

Find an inmate

Visitation Information

Metropolitan Detention Center (MDC) - Guaynabo - Visitation

Rules and Regulations

A. Social Visiting: All visits will be ordinarily conducted in the institution’s designated visiting room. All visitors (legal, social and /or clergy) entering the institution will be processed in accordance with the front lobby entrance procedures. Inmates are not allowed in the family area of the visiting room unless approved prior to the visit by the family room coordinator and the Captain.

Institutional Activities: Visiting is a positive activity for inmates and visiting will normally take precedence over other institutional activities. In the event of an institution emergency, inmate visits may be terminated or limited at the discretion of the Warden.

Visiting Expense: Visiting will normally be conducted in the Visiting Room during normal visiting hours. In an inmate has a need for a special visit during non-visiting hours, and there is no available staff to supervise the visit, the inmate will incur the cost of the staff supervision for the visit.

In the case of attorney visits during scheduled social visiting hours, the attorney will be required to use one of the available attorney-client rooms which are located in the institution’s visiting room. All social visitors will begin to be processed up to thirty (30) minutes prior to the scheduled visiting period. The processing of visitors will conclude one hour and fifteen minutes prior to the end of the unit’s scheduled social visiting hours. This will allow all processed visitors to enjoy a complete one (1) hour of visiting.

B. Social Visiting Hours: The following schedule represents the institution’s visiting schedule as it pertains to each specific housing unit. There will be a new rotation period every 12 weeks for all housing units with the exception of units 1A, 1B, 1C and 4C.

Metropolitan Detention Center Guaynabo 12 Week Rotation
Visiting Schedule

1 4/25 - 5/1 ODD Week 2 5/2 - 5/8 EVEN Week 3 5/9 - 5/15 ODD Week 4 5/16 - 5/22 EVEN

Sunday 7:00 a.m. - 10:00 a.m. 3A 3A 2A 2A
Monday 12:00 p.m. - 3:00 p.m. 1B 1B 3C 3C
Tuesday SHU SHU SHU SHU

Wednesday 7:00 a.m. - 10:00 a.m. 4B 4B 3A 3A
12:00 p.m. - 3:00 p.m. 4C 4C 2C 2C
5:00 p.m. - 8:00 p.m. 1C 1C 1C 1C
Thursday 7:00 a.m. - 10:00 a.m. 3B 3B 2B 2B
12:00 p.m. - 3:00 p.m. 1A 1A 3B 3B
Friday 7:00 a.m. - 10:00 a.m. 3C 3C 4B 4B
12:00 p.m. - 3:00 p.m. 2A 2A 4C 4C
Saturday 7:00 a.m. - 10:00 a.m. 2B 2B 1B 1B
12:00 p.m. - 3:00 p.m. 2C 2C 1A 1A
5:00 p.m. - 8:00 p.m. 1C 1C 1C 1C

C. Special Housing Unit Visits:

Inmates housed in the Special Housing Unit will be entitled to social visits on Tuesdays with a maximum of five (5) inmates in the Visiting Room. Special Housing Unit visit will be limited to one (1) hour social visit. Inmates sanctioned to a loss of visiting privileges by the Unit Discipline Committee or Discipline Hearing Officer, will not be allowed social visits until the end of the sanction.

Inmates housed in the Special Housing Unit will be permitted to have visits comparable to the other units. If any specific concerns regarding security, restrictions or other are warranted, or if the inmate housed in the Special Housing Unit is classified as "High Security" the social and legal visits will be conducted on the fourth floor with prior written approval from the Warden. If a visit is to be conducted on the fourth floor, visitors under the age of sixteen (16) are not allowed into the secure area of the institution.

D. Inmate with Inmate Visits:

Inmates housed at MDC Guaynabo, who have immediate family members also assigned at MDC Guaynabo will be allowed to visit with each other one visit each month. This visit will be requested by the inmate to his/her assigned Unit Team via an Inmate Request to Staff Member (cop out) and will be approved or denied by the respective Unit Managers. Inmate with inmate visits is scheduled for the third (3rd) Thursday of each month from 12 noon to 3:00 p.m. In addition, where both parents are incarcerated at MDC Guaynabo, visits with their kids will be allowed once a quarter (i.e., December, March, June, September, on the third Thursday of the month). The children may be accompanied by an immediate family member; these visits will be counted as a social visit and a point will be subtracted from each inmates’ visiting total. A memorandum prepared by the unit team will be forwarded to the Lieutenants’ Office and visiting room to inform staff which inmates will be visiting.

During an institution official count or census count, all inmates present in the visiting room will be double counted in the visiting room. Thirty (30) minutes prior to an official count or census count, the officer-in-charge (OIC) of the visiting room will prepare and submit an out-count form to the control center OIC. This count will be verified by the control center OIC.

E. Special Visits: Special visits may be approved by the Associate Warden of Programs. Ordinarily, these visits will be arranged and supervised by a member of the respective Unit Team in conjunction with Correctional Services staff.

Special visits may be requested to the Unit Team. Such visits may be granted for the following reasons:

1. Family Emergency, (e.g.) death or accident to an immediate family member,
2. Pre-release planning,
3. Immediate family members live outside of Puerto Rico.
4. When the inmate is hospitalized.

Inmates admitted to local hospitals for medical treatment will not be allowed any visits unless authorized by the Warden/designee. In instances authorized, visitors will only visit according to that medical facility’s visiting times, and visitors will be limited to only immediate family members, except when the inmate’s medical condition is grave and unless a broader visitation is authorized.

These visits shall not exceed more than one hour in duration and will be done with direct staff supervision. Identification, search, and all relevant procedures applicable at the institution will be in effect.

Visits will be prohibited and/or restricted for inmates under strict medical care, i.e., suffering from infectious disease, or who are psychotic, suicidal, or otherwise not in condition to see visitors. The situation will be carefully explained to the visitor and documented in the inmate’s central file. Inmates with medical conditions will be reviewed by the Chief Medical Officer or in his/her absence, the Health Services Administrator, in consultation with the Captain to determine whether visiting will be permitted. Ultimately, visiting for inmates with medical conditions will be addressed by the Medical and/or Psychology staff, in conjunction with the Administrative Duty Officer. If a visit is granted, the location will be decided by these staff.

F. Clergy, Former or Prospective Employers, Sponsors, and Parole Advisors. Visitors in this category ordinarily provide assistance in release planning, counseling, and discussion of family problems. The requirement for the existence of an established relationship prior to confinement for visitors does not apply to visitors in this category.

The following processing procedures apply to ministers of record and clergy:

1. Minister of Record: An inmate wanting to receive visits from his or her minister of record must submit a written request to the Chaplain. Upon approval, unit staff will add the name and title (minister of record) to the inmate’s visitor list.

An inmate may only have one minister of record on his/her visiting list at a time. The addition of the minister of record will not count against the total number of authorized regular visitors an inmate is allowed to have on his or her visiting list, and will not count against the total number of social visits allowed.

With respect to the aforementioned visits, the Chaplain will prepare and distribute a memorandum, verified as approved with the signature of the Associate Warden of Programs. A copy of this memorandum will be forwarded to all departments concerned.

2. Clergy: Visits from clergy (other than the minister of record) will be in accordance with the general visitor procedures, and will count against the total number of regular visits allowed.

Ordinarily, clergy visits will not be accommodated unless requested by the inmate. However, the Chaplain may approve a visitation request initiated by the clergy if the inmate wishes to visit with the clergy.

Clergy/minister of record visits will be accommodated in the visiting room during regularly scheduled visiting hours and, to the extent practicable, in an area of the visiting room which provides a degree of separation from other visitors. If a private area is not available, the visit may be rescheduled.

The Warden may establish a limit to the number of the minister of record and clergy visits an inmate receives each month, consistent with available resources. However, during times of personal or family emergencies, an inmate will be authorized a visit from his or her minister of record. Refer to the Program Statement on Religious Beliefs and Practices for additional information regarding the minister of record and clergy.

G. Visiting Limitations: Due to the limited space available in the institution’s social visiting room area, restrictions must be placed on the number of visits, duration, frequency, and the number of occupants in the visiting room at the same time.

1. Inmates are allowed three (3) adult visitors per visit. Infants and small children, three years old and under, who can be seated on the lap of an adult will not be counted as a visitor, however, if the child is to occupy a seat in the visiting room, they will be counted as a visitor.

2. An adult confined to a wheelchair will count as one of the three (3) authorized adult visitors, although they will not occupy a seat in the visiting room. In order for handicapped individuals to gain access into the institution, they must utilize a wheelchair furnished by the institution for security reasons.

Visitors will not be allowed to leave their children unattended at any time while inside the institution or on institution grounds. All visitors are required to supervise their children directly. Failure to maintain proper supervision of their children will result in the termination of the visit.

H. Visit Terminations: The decision to limit or terminate a visit for reasons of improper conduct by the inmate and/or visitors will be made by the Operations Lieutenant and/or the Institution Duty Officer. The Institution Duty Officer and/or the Operations Lieutenant will be informed when a visit is terminated and the reason why. Future visits may be denied as part of an administrative action based on attempts to circumvent institution visiting regulations or violating visiting room policies. In the event that a visit is terminated, the Operations Lieutenant will prepare a memorandum and forward the memo to the Captain and Associate Warden of Programs. The inmate may be subject to disciplinary action depending upon the circumstances of the incident.

Visits may be terminated due to the visiting room becoming overcrowded. In the event that we receive a large number of visitors, which may be causing serious delays in processing visits, or if there is a possibility that some visitors might not get to visit with the inmates, the Visiting Room OIC is to contact the Operations Lieutenant who may terminate visits based upon those visitors who arrived first to allow an opportunity for every visitor to visit. Legal visits will not be terminated due to visiting room overcrowding since these visits take place in the attorney-client visiting rooms.

I. Approved Visitors:

1. Designated: The approved visiting list includes immediate family and no more than ten (10) other relatives, friends and associates.

2. Pretrial, INS, and Material Witness Inmates: The approved visiting list includes immediate family and no more than three (3) other relatives, friends and associates.
3. Admission-Orientation and Holdover Status: Visiting is limited to the immediate family during the admission-orientation period or for holdovers where there is neither a visiting list from a transferring institution nor other verification of proposed visitors. The timeframe for approval will ordinarily be within a few days (excluding weekend and holidays) of the inmate’s arrival to the institution.

4. The inmates’ immediate family members are identified as the inmates’ mother, father, step-parents, foster parents, brothers, sisters, spouse, and the inmates’ children.

5. Active inmate visitation lists for cadre inmates will be limited to ten (10) individuals 16 years or older. Active inmate visitation lists for pretrial inmates and holdover inmates will be limited to six (6) immediate family members, 16 years and older, of which one may be a friend or associate.

Immediate family members are defined as grandfather, grandmother, father, mother, spouse, brother, sister, son, daughter, or grandchild. The purpose of one friend or associate may be to accommodate the mother or father of the inmate’s child.

It will be the inmate and the family’s responsibility to provide documentation to confirm the relationship prior to the visitor being added to the inmate’s visiting list. i.e., marriage certificates, birth certificates, etc.

Puerto Rico does not recognize common-law marriages, therefore, we will not recognize such relationships.

Other relatives and friends include only those individuals with whom the inmate had a continuous association prior to incarceration and must be verified by the inmate's unit team to have been a positive relationship.

6. If the background information reveals that visitation privileges for the individual would present security concerns or disrupt the orderly running of the institution, the Warden may deny visiting privileges. Documentation reflecting this decision should be maintained in section 2 of the Privacy Folder in the Inmate Central File. Staff shall notify the inmate of each approval or disapproval of a requested person for the visiting list.

7. A copy of the approved visiting list for each inmate in the institution will

be kept in the front lobby and will ordinarily be updated weekly by a member of the inmate's Unit Team.

8. In the event that the visiting room computer program is unavailable, and the official inmate visiting list is also unavailable, the inmate visiting list located in the inmates’ central file (Attachment 1) will be considered as the true and accurate copy of the inmates visiting list.

9. Visitors may not be listed on more than one inmate’s visiting list. The only exception to this rule, is where it has been verified and documented that the inmates and visitor are immediate family.

10. Visitors under the age of sixteen (16) must be accompanied by an approved visiting adult.

11. All adult visitors (sixteen (16) years and older) must have and present proper picture identification. Visitors must show a driver's license or official state ID that bears a photograph, including the full name, and signature of the ID holder. If a visitor 16 years or older is not able to provide a picture I.D. they will not be allowed into the institution for their visit.

12. Once an inmate’s visitors are approved, he/she will be given a copy of the appropriate visiting regulations (Attachment 2) along with the list of approved visitors. It is the responsibility of the inmate to notify the visitors of approval/disapproval and to inform the visitors of the visiting guidelines. Inmates may mail copies of the visiting regulations to their visitors. Additionally, copies of the visiting regulations (written guidelines) will be available at the Front Lobby for all inmate visitors upon request.

J. Legal Visiting:

Note: POINTS WILL NOT BE CHARGED FOR LEGAL VISITS.

1. Visiting Hours: Visiting hours for attorneys are from 8 a.m. to 8 p.m., every day except Mondays and Tuesdays, in which attorneys may visit before 11 a.m. or after 5 p.m. The Attorney Advisor or the Institution Duty Officer may approve a legal visit before 8 a.m. or after 8 p.m., if staff are available to supervise the visit and the attorney can demonstrate a pressing need to see the inmate. Video/Audio equipment will be made available upon request.

Legal visits will be processed into the visiting room until forty-five (45) minutes before the beginning of an official count. Legal visitors will not be allowed to enter or leave the visiting room while an official count is in progress.

2. Identification Required of Attorneys: Attorneys must show a State Bar Identification Card. In the event that the bar card does not have a picture, a picture identification will be requested (i.e., driver’s license).

If an attorney does not have a bar card, the legal department will be contacted to verify admission to practice law.

If no staff is available in the legal department, there is a directory of the Puerto Rico State Bar Association (Colegio de Abogados) in the front lobby to verify admission in the Puerto Rico courts. If the attorney is admitted in a jurisdiction other than Puerto Rico or in federal court, the front lobby should contact the Attorney Advisor to verify admission to practice laws.

3. Processing of Attorneys: Attorneys will be required to pass through the metal detector before entering the institution and must sign the legal visiting log book.

Government Attorneys (i.e. Department of Justice, Federal Public Defenders and/or Assistants, INS Attorneys, US Attorneys etc.) will only need to show to the Front Lobby Officer their official credentials prior to visiting with their client and will sign the official logbook.

4. Co-defendant Meetings: Attorneys seeking to meet with more than one inmate at the same time must submit a written request to the legal department at least twenty-four hours in advance with an attached copy of the first page of the indictment (namely, the caption with the names of the co-defendants listed).

The Legal Department will maintain a list of approved co-defendant meetings. Additionally, the Legal Department will provide a copy of this list to the Visiting Room OIC, to be maintained in Visiting Room. The visiting room OIC will verify if individuals are approved for co-defendant meetings by looking at the list or calling the legal department.

Questionable situations will be referred to the Attorney Advisor or the Institution Duty Officer.

5. One time legal visit involving a family member: The legal department will process legal visits involving a family member on a one-time basis. These type of visits are granted in order to allow the attorneys to make arrangements pertaining to the criminal case. The visitors must be placed in an attorney conference room where the officers can visually supervise the visit. The attorney must be present at all times during the visit.

6. Legal Assistants: Legal assistants (i.e., interpreters, paralegal, and investigators) of attorneys may visit inmates in matters relating to the inmates’ legal affairs. All legal assistants are required to complete an Application to Enter Institution as Legal Representatives of Attorney.

The sponsoring attorney will provide a signed statement, including a certification of the assistant’s ability to perform in this role, a pledge to supervise the assistant’s activities, and a sponsoring statement accepting personal and professional responsibility for all acts of the assistant which may affect the institution, its inmates and staff.

The legal department will prepare a list of all approved assistants and provide a copy to the front lobby officer. Approved legal assistants may not appear simultaneously on the inmate's social visiting list. Legal assistants will be required to sign the Authorization to Release Information Form so that an NCIC background check can be performed. Legal assistants may be prohibited from entering the institution and/or corresponding with inmates, if necessary, to maintain the security and good order in the institution.

7. Legal Documents in the visiting room: Attorneys will be allowed to bring legal materials, including documents, videotapes, and audio cassettes, to the visiting room to review with their clients. All legal materials and briefcases will be searched for contraband and processed through the x-ray machine.

Inmates will be allowed to bring legal documents, including audio tapes, into the visiting room during legal visits. Staff will search the legal materials for contraband prior to and after the legal visit has ended. Staff will not read or photocopy the legal materials.

All legal visits will be held in the visiting room, except in limited circumstances in which conducting the legal visit in the visiting room will jeopardize the security of the institution. The Captain will determine the place for the visit in those cases.

In case legal visits occur during social visiting hours, the attorney-client rooms located within the visiting room will be utilized.

Attorneys will not be allowed to deliver legal documents to the inmate during legal visits. If the attorneys need to deliver legal materials to their clients, the legal materials should be deposited in the legal mailbox located in the front lobby. Legal mail must be marked as such by identifying the sender as an attorney. Legal mail must contain on the front of the envelope the sender’s full name, address, inmate's name, register number, and the following phrase: "SPECIAL MAIL - OPEN ONLY IN THE PRESENCE OF THE INMATE". Only packages or envelopes that fit through the mail depository slot will be accepted. The Front Lobby Officer will be responsible for visually inspecting and x-raying all legal packages.

K. Records and Visitors: In addition to the Notification to Visitor Form (Attachment #6A/B), all adult visitors ( including non-inmate visitors) will be required to complete and sign the Visiting Log Book prior to each visit. Completed Notification to Visitor Forms will be filed in accordance to P.S. 5500. 11/12. These forms will be on file in the SIS Office for a period of one (1) year.

L. Visitors’ Personal Property: MDC Guaynabo has limited facilities for the storage of visitors’ personal property. Therefore, all visitors are encouraged to leave their personal property locked in their vehicles.

Food items: Visitors are not allowed to bring food, drink or candy into the visiting room. If any type of food, drink or candy is purchased in the visiting room, it must be consumed prior to exiting the visiting room. Under no circumstances will inmates be allowed to receive any type of items from their social visitors. The only exception to this will be the sharing of items purchased within the visiting room. Any other item will be considered contraband and will cause the social visit to be terminated and the inmate may be subject to disciplinary action.

Infants: Visitors with babies will only be allowed to bring two (2) diapers, two
(2) jars of baby food unopened, two (2) plastic bottles clear and half full, one (1) baby blanket.

They will be allowed to bring two clear plastic bottles of baby formula and/or juice into the visiting room for consumption. Strollers, carriers, and baby diaper bags, as well as toys, are not allowed in the visiting room.

Medication: Visitors will be allowed to carry only the medication necessary for the immediate preservation of life. Examples of these types of medication are an asthma sprayer or nitroglycerin to treat a heart condition. Staff will ensure that visitors take only the quantity of medication necessary for the duration of the visit into the visiting room. An entry should be made in the visitors’ log describing the medication. Any questions regarding the introduction of medication into the institution by a visitor should be referred to the Shift Lieutenant. Identification of medication, as well as its use, will be made by medical staff.

Personal items: Debit Card, two (2) female sanitary napkins or tampons, one small clear bag e.g. (Zip Loc) to carry these items (if applicable).

M. Proper Dress in the Visiting Room:

1. Visitors: In order to uphold the necessary standards of appropriate dress in the visiting room, visitors will not be permitted to wear the following articles:

� Transparent clothing, halter tops, sleeveless shirt, blouses above the waistline, shorts, mini-skirts or dresses (shorter than 3" above
the knees), culottes or spandex tights;
� apparel of a suggestive or revealing nature;
� sandals or slippers no open toe shoe
� removable headwear such as wigs, hats, and scarfs. Such items must be removed for inspection prior to being admitted into the institution;
� jackets;
� clothing that is similar to that issued to inmates (i.e., khaki pants, shirts, etc.) or similar to officers' uniform (i.e., a combination of white and grey pants shirt), including the Tactical Teams (camouflage/black or blue BDU’s).
� any clothing that has too much metal that will set the metal detector off. (i.e. jumpsuit’s with metal hooks).

� At the discretion of the shift Lieutenant or Institutional Duty Officer, children under the age of twelve (12) will be allowed to wear shorts. No bare feet will be permitted (excluding babies).

Any questions regarding proper attire will be directed to the Institution Duty Officer and/or the Operations Lieutenant before a visitor is denied entrance.

2. Inmates: With the exception of tennis shoes (bought through the commissary or received through R&D), inmates will only be allowed to wear into the visiting room institution clothing which has been properly issued. Underclothing will be required. Bare feet and shower shoes are not allowed. All clothing must be clean and neat in appearance.

At no time will altered clothing be allowed within the visiting room. These will be confiscated and the inmate will be given an incident report for alteration and/or destruction of government property.

3. Inmate Personal Effects: Inmates may enter the visiting room with one plain wedding band, one approved religious neck chain, one pair of prescription eyeglasses, and their identification card. Medication necessary for the preservation of the inmate's life will be allowed into the visiting room (to be controlled by the visiting room OIC). No other items will be allowed in the visiting room. Female inmates will be authorized to wear the hair clips which are sold in the commissary. Inmates will not be allowed to wear watches and/or earrings of any type into the visiting room.

Inmates are not allowed to handle any type of money and/or currency, therefore, they are not allowed near the vending machines located in the visiting room.

N. Visiting Room Staff’s Responsibilities:

1. Processing of Inmates: The Visiting Room Shakedown Officer will identify all inmates, as they enter or exit the visiting room, with a picture identification card. Inmates will be positively identified with picture cards prior to the departure of their visitors. If the inmate has altered his appearance from the picture identification card, it will be noted so that a new picture can be obtained. All inmates entering the visiting room will be pat searched. All inmates leaving the visiting room will be visually (strip) searched and screened with a metal detector. No contact with visitors will be permitted after completion of a visit. The departure of inmates will be supervised by the visiting room OIC.

2. Processing of Visitors: Staff will escort all visitors entering and departing the visiting room at a maximum rate of ten (10) visitors per one (1) staff member, excluding children under sixteen years of age.

3. Security Procedures: The Visiting Room Officer and Control Center Officers will use the surveillance cameras to monitor all visiting room areas.

O. Conduct in the Visiting Room: Visits will be conducted as formally and as pleasantly as the physical conditions permit. Handshaking, embracing, and kissing is permitted within the bounds of good taste, and only at the beginning and at the end of the visit. Beyond this point, physical contact will not be permitted and will be grounds for terminating the visit. The Operations Lieutenant or Institution Duty Officer will make decisions regarding termination of a visit for reasons of excessive physical contact.

P. Passing of Articles:

1. Visitors must not bring any articles into the institution for the inmates.

2. During social visits, it is not permissible to review, examine or sign any papers, nor may the visitor receive any items from the inmate. Such transactions must be handled through general correspondence addressed to the inmate. Exceptions must be approved by the Unit Team or the IDO.

3. Visitors are prohibited from giving currency or money to an inmate in the visiting room. The Visiting Officer cannot accept funds for deposit to an inmate's commissary account.

4. Bringing any unauthorized items such as medication, weapons, tools, food or drugs into the institution is a violation of the rules and the law.

This type of security violation may result in the visitor's permanent removal from the visiting list, referral to the proper law enforcement agencies for prosecution and/or administrative sanctions against the inmate.

5. It is unlawful for visitors and inmates to introduce or attempt to introduce into this institution or its grounds, or to take or attempt to take or send or attempt to send from the institution, any article without the knowledge and consent of the Warden or his duly appointed representative.

6. The unauthorized use of cameras or recording equipment without the consent of the Warden or his/her designee is strictly prohibited. Violators will be subject to criminal prosecution.

Q. Transportation Assistance: Directions for transportation to and from the institution, including phone numbers for assistance to visitors is located in Attachment 4. This information is also posted above the pay phone in the front lobby.

R. Persons With Criminal Records: The existence of a criminal record does not constitute a barrier to a proposed visit. Consideration will be given to the nature and extent of the criminal activities, as weighed against the value of the relationship. Each of these cases shall have specific approval of the Warden or his designated representative.

S. Meals: Inmates not wishing to end their visits in order to eat in their respective units, will be allowed to remain in the visiting room during meal times. Meals will not be served in the visiting room, nor saved in the units.

T. Interruption of Visit: Unless authorized by the Operations Lieutenant or the Institution Duty Officer in advance, any inmate or visitor, who departs from the visiting room will not be allowed to resume his/her visit on that day.

Note: Institutional activities held in the visiting room ordinarily will not interfere with inmate visits.

METROPOLITAN DETENTION CENTER VISITING REGULATIONS

The authorized visitors on the enclosed list have been approved to visit you during your stay at MDC Guaynabo. In addition, it is your responsibility for the proper conduct of your visitors during a visit. It is also your responsibility to provide your visitors with a copy of this form so that they will be aware of our visiting regulations.

1. Identification: Positive picture identification of visitors will be required. A valid driver’s license or Government-issued photo identification cards are acceptable forms of identification.

2. Visiting Hours: Refer to page 18 of this document.

3. Number o f Visits: With the exception of inmates housed in Unit 1-A (cadre inmates), each inmate is allowed four (4) visiting points per month. Each visit counts as one (1) point. Inmates in Unit 1-A may visit as often as the schedule permits, provided he/she has no visiting restrictions resulting from a disciplinary sanction.

5. Number of Visitors: The maximum number of visitors an inmate may have at one time is three adult visitors. Children over the age of 16 will be counted as one adult visitor. Small children who are able to be held on an adult visitor’s lap will not be counted as a visitor.

6. Personal Contact: Personal contact within the limits of good taste such as shaking hands, a kiss, and embrace are permitted when the visitor and inmate meet and just prior to departing.

7. Personal Dress and Grooming for Inmates:

Inmates: Institution clothing which has been properly issued, including tennis shoes purchased from the commissary or received through R&D.

Underclothing will be required.

Bare feet and shower shoes are not allowed.

All clothing must be clean and neat in appearance.

At no time will altered clothing be allowed within the visiting room. These will be confiscated and the inmate will be given an incident report for alteration and/or destruction of government property.

8. Personal Dress for Visitors:

Visitors: In order to uphold necessary standards of appropriate dress in the visiting room, visitors will not be permitted to wear the following articles:

a. Transparent clothing, halter tops, sleeveless shirt, blouses above the waistline, shorts, mini-skirts or dresses (shorter than 3" above the knees), culottes or spandex tights;
b. apparel of a suggestive or revealing nature;
c. sandals or slippers;
d. removable headwear such as wigs, hats and scarfs. Such items must be removed for inspection prior to being admitted into the institution;
e. jackets;
f. clothing that is similar to that issued to inmates (i.e., khaki pants, shirts, etc.) or similar to officers' uniform (i.e., combination of white and grey pants shirt), including the Tactical Teams (camouflage/black or blue BDU’s).
g. any clothing that has too much metal that will set the metal detector off. (i.e. jumpsuit’s with metal hooks).
h. At the discretion of the shift Lieutenant or Institutional Duty Officer, children under the age of twelve
(12) will be allowed to wear shorts. No bare feet will be permitted (excluding babies).

Any questions regarding proper attire will be directed to the Institution Duty Officer and/or the Operations Lieutenant before a visitor is denied entrance.

9. O nly the F ollowing Items L isted below A re A uthorized to B e Taken into the V isiting R oom by V isitors:

V isitors’ P ersona l P roperty: MDC Guaynabo has limited facilities for the storage of visitors’ personal property. Therefore, all visitors are encouraged to leave their personal property locked in their vehicles.

Food items: Visitors are not allowed to bring food, drink or candy into the visiting room. If any type of food, drink or candy is purchased in the visiting room, it must be consumed prior to exiting the visiting room. Under no circumstances will inmates be allowed to receive any type of items from their social visitors. The only exception to this will be the sharing of items purchased within the visiting room. Any other item will be considered contraband and will cause the social visit to be terminated and the inmate may be subject to disciplinary action.

Infants: Visitors with babies will only be allowed to bring a sufficient and reasonable amount of diapers which will be needed during the visit.

They will be allowed to bring two clear plastic bottles of baby formula and/or juice into the visiting room for consumption. Strollers, carriers, and baby diaper bags as well as toys are not allowed in the visiting room.

M edication: Visitors will be allowed to carry only medication necessary for the immediate preservation of life. Examples of these types of medication are an asthma sprayer or nitroglycerin to treat a heart condition. Staff will ensure that visitors take only the quantity of medication necessary for the duration of the visit into the
visiting room. An entry should be made in the visitors’ log describing the medication. Any questions regarding the introduction of medication into the institution by a visitor should be referred to the Shift Lieutenant. Identification of medication as well as its use will be made by medical staff.

Personal items: Small billfolds and transparent change purses will be allowed.

ALL VISITORS ARE SUBJECT TO SEARCH PRIOR TO ENTERING AND UPON DEPARTING THE INSTITUTION. THE USE OF CAMERAS, OR RECORDING EQUIPMENT WITHOUT WRITTEN CONSENT OF THE WARDEN IS STRICTLY PROHIBITED.

10. Packages: It is not permissible for visitors to bring packages, photos, or gifts of any kind into the institution. Documents or papers may not be brought into the Visiting Room and should be handled through correspondence.

11. M oney: Money cannot be accepted for deposit into the inmate’s trust fund account through the Visiting Room or Front Lobby. This should be done through the mail.

12. Smoking: The Visiting Room is a NO SMOKING area. No tobacco of any kind is allowed into the institution.

13. Title 18 U .S.C . of Sections 1791 and 3571: Provides a penalty of imprisonment of not more than twenty years, a fine of not more than $250,000 or both, to a person who, in violation of a statute, rule, or order issued pursuant to that statute, provides, or attempts to provide, to an inmate anything whatsoever without the Warden’s knowledge and consent. This includes, but is not limited to, such objects as firearms, weapons,

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Facility Type

This Metropolitan Detention Center (MDC) - Guaynabo is a secure facility overseen by the Federal Bureau of Prisons (BOP). The BOP is a division of the US Justice Department whose main function is to protect public safety by ensuring that federal offenders serve their sentences of imprisonment in facilities that are safe, humane, cost-efficient, and appropriately secure, and provide reentry programming to ensure their successful return to the community.

The prisons or institutions located throughout the US are operated at five different security levels in order to confine offenders in an appropriate manner. Security levels are based on such features as the presence of external patrols, towers, security barriers, or detection devices; the type of housing within the institution; internal security features; and the staff-to-inmate ratio.

Facilities are designated as either minimum, low, medium, high, or administrative; and facilities with different security levels that are in close proximity to each other are known as prison complexes.

Inmates are designated/re-designated to institutions based on several factors

  • the level of security and staff supervision the inmate requires
  • the level of security and staff supervision the institution provides
  • the medical classification care level of the inmate and the care level of the institution
  • the inmate's program needs (e.g., substance abuse treatment, educational/vocational training, individual and/or group counseling, medical/mental health treatment), and various factors (i.e institution bed space capacity; the inmate's release residence; judicial recommendations; separation needs; and security measures needed to ensure the protection of victims, witnesses, and the general public).

After arriving each inmate is interviewed and screened by staff from the case management, medical, and mental health units. Later, an inmate is assigned to the Admission and Orientation (A & O) Program, where he or she receives a formal orientation to the programs, services, policies, and procedures of that facility. This program provides an introduction to all aspects of the institution.

Personal Property

For security, safety, and sanitation reasons, the Bureau limits the amount of property (jewelry, photographs, books, magazines, etc.) inmates may have and the types of publications inmates can receive. The institution issues clothing, hygiene items, and bedding; and provides laundry services. Inmates may purchase other personal care items, shoes, some recreational clothing, and some food items through the commissary. Civilian clothing (i.e., clothing not issued to the inmate by the Bureau or purchased by the inmate from the commissary) ordinarily is not authorized for retention by the inmate.

Inmates may only possess those items they are authorized to retain upon admission to the institution, items issued by authorized staff, items purchased by the inmate from the commissary, or items purchased or received through approved channels (to include that approved for receipt by an authorized staff member or authorized by institution guidelines). All other items are considered contraband and will be seized and disposed of (destroyed, mailed out of the institution at the inmate's expense, etc.) in accordance with Bureau regulations. Contraband that threatens the security of the institution may result in disciplinary action and/or criminal prosecution for the inmate.

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Custody/Security Level

Metropolitan Detention Center (MDC) - Guaynabo is a high-security federal prison run by the BOP. This maximum security facility is located at 652 Carretera 28, Guaynabo, PRV has securable single- and multi-person cells, the perimeters are with multiple reinforced fences or walls, guard towers and/or other shooting platforms for armed guards, strictly controlled movement within the compound, and the highest inmate-to-staff ratio. The level of monitoring and video surveillance is 24/7 and heavily watched.

Gangs are a dominant presence and racial and gang violence is rampant this level. Killings are not unheard of, as physical encounters often involve some type of prison-made weapon (such as a shiv or shank). Other incidents of disciplinary misconduct are frequent, too. Inmates ineligible for placement at lower security prisons are housed at high-security federal prisons and have no problem acting out.

How To Save Money on Inmate Calls

The prison phone companies have a monopoly at the facility they have a contract with. Profits are shared so there is no incentive for their representatives to show you how to save money. They post their rates and in almost every case, there are at least two pricing tiers. Depending on where you are and where your inmate is, the type of phone number you use will make all the difference.

In federal prison, the answer is simply that a new local number will change your inmate's call rate from $.21 per minute to only $.06 per minute. Fed gives you only 300 minutes per month, the local line service is only $8.95, no hidden fees or bundling of other unwanted service charges

For the other facilities that are not federal, it used to be that a local number was the answer. Now, its market intelligence and InmateAid has made it their business to know what the best deal is in every scenario. And we can tell you that in 30% of the cases, we cannot save you a penny - and neither can anyone else. But we will give you a refund if we can't save you money.

For more specific information on inmate calls, you will want to navigate to the facility your inmate is incarcerated in through our site by going to Prison Directory and following the links to the Discount Telephone Service - get an honest estimate before you buy.

How To Send Things

There are strict procedures for everything related to "sending things to an inmate" in a federal high facility. This includes sending money for commissary packages, sending mail like letters with photos, magazine subscriptions, buying phone time, postcards and greeting cards, and even distance learning courses (get your degree, you've got a lot of extra time). You also need to know about visitation, what are the hours and rules.

All of the information you could ever need to know is below, patiently scroll the page and get as much information about Metropolitan Detention Center (MDC) - Guaynabo that you'd ever want to know. If there is anything that you were looking for, but don't see, please email us at aid@inmateaid.com.

How To send money

How to Send an Inmate Money in Puerto Rico

These are general guidelines for sending money to an inmate's Trulincs account. Inmates need money to access several privileges like weekly commissary visits, outbound phone calls, using Corrlinks email, electronic tablets where offered and paying their co-pay when needing the medical or dental services.

What is a Commissary?

A commissary is a store within the correctional institution. Commissary day is usually held once a week and can only be enjoyed if the inmate has funds in their commissary account. An inmate's commissary account is like a bank account within the institution. If the inmate has a job, their paycheck is deposited into this account, too.

The Commissary sells various products that the inmates may purchase if they have money on their books. The commissary sells clothing, shoes, snacks and food, as well as hygienic products like soap, shampoo, and shavers. The commissary might also sell entertainment-related products like books, magazines, televisions, radios, playing cards, headphones, MP3 players, electronic tablets like an iPad (no internet access), songs and educational programming.

The commissary also sells is paper, envelopes, and stamps which allows the inmate to write their loved ones, friends and family. Most facilities will provide stamps and paper to inmates who are indigent – that means that there can be no money in their commissary account for at least 30 days to become eligible.

How you send money to an inmate?

Sending money to an inmate varies from state to state, depending if it is county, state or federal, their ways of accepting money for inmates’ changes by the money transfer company they’ve contracted with.

Federal Prisons and some state-level prisons have centralized banking systems which means that you do not need to know where they are specifically, just that they are in the state systems of for instance the California, Texas, Florida DOC or the FBOP to name a few.

Some facilities will allow you to deposit cash through the lobby window stand-alone kiosk in the lobby or visitation room. Most facilities will also accept a postal money order mailed to the institution’s inmate mailing address made payable to the full inmate’s name.

Electronic banking allows friends and family members to send the funds online, and correctional departments are starting to favor this method because it is less work for staff and more accurate/easier to keep track of, as well as being more convenient.

Regardless of the method of sending funds, there are several key things you will need to know:
• Inmate’s full committed name
• Inmate’s ID number
• Inmate’s location – or a system like the federal BOP

Before sending any funds you should find out what online transfer companies the institution your inmate is incarcerated in uses. You can find this information on our site by navigating to the facilities page click on the Money Transfer button under the address and phone number.

Pay close attention to the rules of the facility. Sometimes they will require money senders are on the inmate's visitation list. Some correctional facilities have a deposit limit, like $200-300 at a time, but in federal, there is no limit.

Use MoneyGram to get the funds there instantly. How do I send money using MoneyGram?

Sending funds using MoneyGram to a BOP facility
Inmates can receive funds at a BOP-managed facility, which are deposited into their commissary accounts. You can send inmate funds electronically using MoneyGram's ExpressPayment Program.
1. Funds are received and processed seven days per week, including holidays.
2. Funds sent between 7:00 a.m. - 9:00 p.m. EST are posted within 2-4 hours.
3. Funds sent after 9:00 p.m. EST is posted at 7:00 a.m. EST the following morning.

To send funds to your federal inmate, please read and follow these steps carefully:
1. Wait until your inmate has physically arrived at an FBOP facility.
2. You'll need the following information:

  • Account Number: Inmate's eight-digit register number with no spaces or dashes, followed immediately by the inmate's last name (example: 12345678DOE).
  • Company Name: Federal Bureau of Prisons
  • City & State: Washington, DC
  • Receive Code is always: 7932 and the amount you are sending (up to $300).
  • Beneficiary: Inmate's full committed name

3. CLICK to send the funds through MoneyGram over the internet
4. First-time users will have to set up a profile and account.
5. A MasterCard or Visa credit/debit card is required.

Who else can access the money you send?

An inmate with fines or restitution will be subject to commissary/trust account garnishment. If the inmate has these financial obligations, they will be extracted from the inmate’s bank account. It may be a percentage or the entire amount depending on the situation. We recommend inmates who are going into their bid contact the counselor and make an arrangement beforehand. If you go in knowing they are taking 20-25% of all deposits is better than have them take it all and you find out in the commissary line when the account is zero.

Why is my inmate asking for more than I normally send?

This is generally a signal that the inmate is doing something they shouldn’t and need money to get them out of or through a situation. It could be gambling, it could be extortion it could be other things you don’t need to know on this forum (for now). Set boundaries with your inmate. Tell them that “this is the amount I can send each month” and that is it. There are no extras beyond the boundary.

Also, NEVER send money to the account of another inmate on your inmate’s instruction. This is a sign that something is not right. If the corrections people discover this, and they do more times than not, it will result in some severe disciplinary action to the inmate, and certainly the loss of all privileges.

Who can I call if I suspect something?

We recommend speaking with the counselor or case manager of the facility and use a generic reference in the event that your suspicions are wrong. You needn’t put them in a more difficult position if they are.

Inmate care packages

How to Buy Inmate Commissary Care Packages Online

Show your loved one how much you care – order a package today! The facilities usually have a weekly limit of about $100 per inmate, plus processing and tax. The orders do NOT count towards the inmates weekly commissary allowances Deposits can be made online for inmates 24/7 using a credit/debit card

There are also a few services that allow you how to order inmate commissary online. These trusted providers are approved and share revenue with the prisons from the sales to the inmates.

Here is a list of other similar programs prison commissary: Keefe Group, Access Securpak, iCareGifts, Union Supply Direct, Walkenhorst's, CareACell

Inmate commissary

What is Inmate Commissary?

Prison commissary (also sometimes referred to as inmate canteen) is a store for inmates housed within a correctional facility. While the very most basics may be provided for by a given correctional department, there are also other important goods/services that Florida prisoners and inmates must buy. For instance, supplies such as supplementary food, female hygiene products, books, writing utensils and a plethora of other things are examples of things that can be purchased as part of an inmate commissary packages for goods.

What is an Inmate trust account?

When you add money to an inmate account, the prison funds are stored on an inmate trust fund. This prison account basically acts as a personal bank account of an inmate. They will use this account to make Inmate Calls, pay for postage to Send Photos from Inmates, send emails from inmates, purchase Items from Commissary, receive wages from jobs, and more.

How to send mail

This is how to send your inmate at Metropolitan Detention Center (MDC) - Guaynabo letters, photos, postcards, greeting cards and magazines

Incoming and outgoing inmate mail is subject to inspection for the presence of contraband that might threaten the safety, security or well-being of the jail/facility, its staff, and residents. Inmates may receive only metered, unstamped, plain white postcards no larger than 4" x 6" as mail. Writing must be in pencil or blue or black ink. Any other mail will be returned to the sender. If no return address is available, unauthorized mail will be stored in the inmate's locker until the inmate's release.

Inmate mail cannot contain any of the following: Create an immediate threat to jail order by describing the manufacture of weapons, bombs, incendiary devices, or tools for escape that realistically are a danger to jail security; Advocate violence, racial supremacy or ethnic purity; No current inmate-to-inmate mail will be allowed and will be destroyed.

The easiest workaround is to look over the mailing services of InmateAid. We have an automated system for sending your loved one that special message or picture. We send thousands of pieces of mail per month with NO issues with the prisons or jails. The envelopes display the InmateAid logo, the mail room knows for certain that the contents will not be compromising. This trust was established in 2012.

How to send greeting cards & postcards

Greeting cards are great for the holidays and birthdays. The ones from the store often have more than just the message because the policies surrounding appropriate content (no nudity or sexually suggestive material no matter how funny), and they cannot have glitter, stickers or anything else that makes the card different from a normal plain old card. Instead of going to the Hallmark store in the mall and looking around for hours - go to our easy to search Greeting Cards service.

It takes literally 45 seconds and it's very affordable for what you're getting (and what they are getting, too!). Select from 100s of birthday, anniversary and every holiday you can think of, and VERY easy to send from your phone on InmateAid:

Don't forget Christmas, Thanksgiving, Mother's Day, Father's Day, New Year's, Ramadan, Hanukkah, Passover, Easter, Kwanzaa or Valentine's Day!

In less than a minute and only $0.99, this act of kindness will be worth a million to your inmate. If you have a picture or two and don't want to write a long letter. Type out a little love in the message box and send your latest selfie... only 99 cents!

Don't wait until the moment has passed, it's easy and convenient to let them know you're thinking of them at every moment.

How to send magazine & books

Send magazines to Metropolitan Detention Center (MDC) - Guaynabo at 652 Carretera 28, Guaynabo, PR

Send the best magazines and books to your Inmate in jail or prison, it's the gift that keeps on giving all year round, There is nothing more exciting to an inmate (besides their release date) than getting their favorite magazine every month at mail call.

Magazines and books must come directly from the publisher. You are not allowed to send single magazines in an envelope. They need to come directly from the publisher with your inmate's name affixed to the address label. Magazine subscriptions are easy to set up, it takes literally 2 minutes.

You know when you go into the grocery and browse the new magazines on display? You see hundreds. Inside they place a little card that if you fill it out and send it in with your inmate's name, ID number and facility address - you drop it in the mail and in 8-12 weeks your inmate gets an issue every month for a whole year. Thankfully, there is an easier way, just CLICK here and browse yourself. Select a title or two and add your inmate's name to the order. It's fast, it's reliable and it's at a discounted rate for your convenience.

How To Send Things

There are strict procedures for everything related to "sending things to an inmate" in a federal high facility. This includes sending money for commissary packages, sending mail like letters with photos, magazine subscriptions, buying phone time, postcards and greeting cards, and even distance learning courses (get your degree, you've got a lot of extra time). You also need to know about visitation, what are the hours and rules.

All of the information you could ever need to know is below, patiently scroll the page and get as much information about Metropolitan Detention Center (MDC) - Guaynabo that you'd ever want to know. If there is anything that you were looking for, but don't see, please email us at aid@inmateaid.com.

How To
send money
inmate care
packages
Inmate
commissary
how to
send mail
how to send greeting
cards & postcards
how to send
magazine & books

How to Send an Inmate Money in Puerto Rico

These are general guidelines for sending money to an inmate's Trulincs account. Inmates need money to access several privileges like weekly commissary visits, outbound phone calls, using Corrlinks email, electronic tablets where offered and paying their co-pay when needing the medical or dental services.

What is a Commissary?

A commissary is a store within the correctional institution. Commissary day is usually held once a week and can only be enjoyed if the inmate has funds in their commissary account. An inmate's commissary account is like a bank account within the institution. If the inmate has a job, their paycheck is deposited into this account, too.

The Commissary sells various products that the inmates may purchase if they have money on their books. The commissary sells clothing, shoes, snacks and food, as well as hygienic products like soap, shampoo, and shavers. The commissary might also sell entertainment-related products like books, magazines, televisions, radios, playing cards, headphones, MP3 players, electronic tablets like an iPad (no internet access), songs and educational programming.

The commissary also sells is paper, envelopes, and stamps which allows the inmate to write their loved ones, friends and family. Most facilities will provide stamps and paper to inmates who are indigent – that means that there can be no money in their commissary account for at least 30 days to become eligible.

How you send money to an inmate?

Sending money to an inmate varies from state to state, depending if it is county, state or federal, their ways of accepting money for inmates’ changes by the money transfer company they’ve contracted with.

Federal Prisons and some state-level prisons have centralized banking systems which means that you do not need to know where they are specifically, just that they are in the state systems of for instance the California, Texas, Florida DOC or the FBOP to name a few.

Some facilities will allow you to deposit cash through the lobby window stand-alone kiosk in the lobby or visitation room. Most facilities will also accept a postal money order mailed to the institution’s inmate mailing address made payable to the full inmate’s name.

Electronic banking allows friends and family members to send the funds online, and correctional departments are starting to favor this method because it is less work for staff and more accurate/easier to keep track of, as well as being more convenient.

Regardless of the method of sending funds, there are several key things you will need to know:
• Inmate’s full committed name
• Inmate’s ID number
• Inmate’s location – or a system like the federal BOP

Before sending any funds you should find out what online transfer companies the institution your inmate is incarcerated in uses. You can find this information on our site by navigating to the facilities page click on the Money Transfer button under the address and phone number.

Pay close attention to the rules of the facility. Sometimes they will require money senders are on the inmate's visitation list. Some correctional facilities have a deposit limit, like $200-300 at a time, but in federal, there is no limit.

Use MoneyGram to get the funds there instantly. How do I send money using MoneyGram?

Sending funds using MoneyGram to a BOP facility
Inmates can receive funds at a BOP-managed facility, which are deposited into their commissary accounts. You can send inmate funds electronically using MoneyGram's ExpressPayment Program.
1. Funds are received and processed seven days per week, including holidays.
2. Funds sent between 7:00 a.m. - 9:00 p.m. EST are posted within 2-4 hours.
3. Funds sent after 9:00 p.m. EST is posted at 7:00 a.m. EST the following morning.

To send funds to your federal inmate, please read and follow these steps carefully:
1. Wait until your inmate has physically arrived at an FBOP facility.
2. You'll need the following information:

  • Account Number: Inmate's eight-digit register number with no spaces or dashes, followed immediately by the inmate's last name (example: 12345678DOE).
  • Company Name: Federal Bureau of Prisons
  • City & State: Washington, DC
  • Receive Code is always: 7932 and the amount you are sending (up to $300).
  • Beneficiary: Inmate's full committed name

3. CLICK to send the funds through MoneyGram over the internet
4. First-time users will have to set up a profile and account.
5. A MasterCard or Visa credit/debit card is required.

Who else can access the money you send?

An inmate with fines or restitution will be subject to commissary/trust account garnishment. If the inmate has these financial obligations, they will be extracted from the inmate’s bank account. It may be a percentage or the entire amount depending on the situation. We recommend inmates who are going into their bid contact the counselor and make an arrangement beforehand. If you go in knowing they are taking 20-25% of all deposits is better than have them take it all and you find out in the commissary line when the account is zero.

Why is my inmate asking for more than I normally send?

This is generally a signal that the inmate is doing something they shouldn’t and need money to get them out of or through a situation. It could be gambling, it could be extortion it could be other things you don’t need to know on this forum (for now). Set boundaries with your inmate. Tell them that “this is the amount I can send each month” and that is it. There are no extras beyond the boundary.

Also, NEVER send money to the account of another inmate on your inmate’s instruction. This is a sign that something is not right. If the corrections people discover this, and they do more times than not, it will result in some severe disciplinary action to the inmate, and certainly the loss of all privileges.

Who can I call if I suspect something?

We recommend speaking with the counselor or case manager of the facility and use a generic reference in the event that your suspicions are wrong. You needn’t put them in a more difficult position if they are.

How to Buy Inmate Commissary Care Packages Online

Show your loved one how much you care – order a package today! The facilities usually have a weekly limit of about $100 per inmate, plus processing and tax. The orders do NOT count towards the inmates weekly commissary allowances Deposits can be made online for inmates 24/7 using a credit/debit card

There are also a few services that allow you how to order inmate commissary online. These trusted providers are approved and share revenue with the prisons from the sales to the inmates.

Here is a list of other similar programs prison commissary: Keefe Group, Access Securpak, iCareGifts, Union Supply Direct, Walkenhorst's, CareACell

What is Inmate Commissary?

Prison commissary (also sometimes referred to as inmate canteen) is a store for inmates housed within a correctional facility. While the very most basics may be provided for by a given correctional department, there are also other important goods/services that Florida prisoners and inmates must buy. For instance, supplies such as supplementary food, female hygiene products, books, writing utensils and a plethora of other things are examples of things that can be purchased as part of an inmate commissary packages for goods.

What is an Inmate trust account?

When you add money to an inmate account, the prison funds are stored on an inmate trust fund. This prison account basically acts as a personal bank account of an inmate. They will use this account to make Inmate Calls, pay for postage to Send Photos from Inmates, send emails from inmates, purchase Items from Commissary, receive wages from jobs, and more.

This is how to send your inmate at Metropolitan Detention Center (MDC) - Guaynabo letters, photos, postcards, greeting cards and magazines

Incoming and outgoing inmate mail is subject to inspection for the presence of contraband that might threaten the safety, security or well-being of the jail/facility, its staff, and residents. Inmates may receive only metered, unstamped, plain white postcards no larger than 4" x 6" as mail. Writing must be in pencil or blue or black ink. Any other mail will be returned to the sender. If no return address is available, unauthorized mail will be stored in the inmate's locker until the inmate's release.

Inmate mail cannot contain any of the following: Create an immediate threat to jail order by describing the manufacture of weapons, bombs, incendiary devices, or tools for escape that realistically are a danger to jail security; Advocate violence, racial supremacy or ethnic purity; No current inmate-to-inmate mail will be allowed and will be destroyed.

The easiest workaround is to look over the mailing services of InmateAid. We have an automated system for sending your loved one that special message or picture. We send thousands of pieces of mail per month with NO issues with the prisons or jails. The envelopes display the InmateAid logo, the mail room knows for certain that the contents will not be compromising. This trust was established in 2012.

Greeting cards are great for the holidays and birthdays. The ones from the store often have more than just the message because the policies surrounding appropriate content (no nudity or sexually suggestive material no matter how funny), and they cannot have glitter, stickers or anything else that makes the card different from a normal plain old card. Instead of going to the Hallmark store in the mall and looking around for hours - go to our easy to search Greeting Cards service.

It takes literally 45 seconds and it's very affordable for what you're getting (and what they are getting, too!). Select from 100s of birthday, anniversary and every holiday you can think of, and VERY easy to send from your phone on InmateAid:

Don't forget Christmas, Thanksgiving, Mother's Day, Father's Day, New Year's, Ramadan, Hanukkah, Passover, Easter, Kwanzaa or Valentine's Day!

In less than a minute and only $0.99, this act of kindness will be worth a million to your inmate. If you have a picture or two and don't want to write a long letter. Type out a little love in the message box and send your latest selfie... only 99 cents!

Don't wait until the moment has passed, it's easy and convenient to let them know you're thinking of them at every moment.

Send magazines to Metropolitan Detention Center (MDC) - Guaynabo at 652 Carretera 28, Guaynabo, PR

Send the best magazines and books to your Inmate in jail or prison, it's the gift that keeps on giving all year round, There is nothing more exciting to an inmate (besides their release date) than getting their favorite magazine every month at mail call.

Magazines and books must come directly from the publisher. You are not allowed to send single magazines in an envelope. They need to come directly from the publisher with your inmate's name affixed to the address label. Magazine subscriptions are easy to set up, it takes literally 2 minutes.

You know when you go into the grocery and browse the new magazines on display? You see hundreds. Inside they place a little card that if you fill it out and send it in with your inmate's name, ID number and facility address - you drop it in the mail and in 8-12 weeks your inmate gets an issue every month for a whole year. Thankfully, there is an easier way, just CLICK here and browse yourself. Select a title or two and add your inmate's name to the order. It's fast, it's reliable and it's at a discounted rate for your convenience.

Ask The Inmate

Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA. Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

Ask The Inmate