Testimonials

Search Arrest Records

InmateAid receives letters and emails from members all the time. We post actual, unedited words from real people that have used InmateAid. We are sharing them on the site because we are proud of what people are saying. Share your thoughts, too.

I am a new customer... InmateAid has provided my family and I a way to say connected to our loved one. I have sent several emails, photos included and ordered magazines. I can't begin to express the appreciation on both sides for this service. The service you provide is affordable, trustworthy and reliable. Your website and navigation is clear and easy to utilize. Thank you

Vickie D.

Just like to say ThankYou for your professionalism and assistance shown to me via phone the representive was very courteous and took the time out to aid me her conduct should be noted and praised with appreciation ThankYou K

Kecia P.

InmateAid has been extremely helpful to me in this tough time. Securus has been robbing me blind and I have been very frustrated at the customer service I have received from them. InmateAid has given me a way for my loved one to communicate with me more often and we could not be more grateful. I will recommend this service to anyone facing this situation in the future.

Lindsay S.

Thank you so much for being so helpful :) GREAT CUSTOMER SERVICE, I will recommend your service to other people who have loved ones in incarcerated, it makes things a little easier for us out here trying to keep contact and take care of those ones we love who are suddenly ripped from our lives. Whether they deserve it or not the family and friends that care about them dont and often get treated like they are criminals too but inmateaid makes it easier to stay connected and get the inmates the things they need without the families having to go through extra trouble to get it....I guess I feel especially grateful after having to deal with GTL..so again Thank you!!!

Jennifer J.

I'm just sending a message to say I think what you do is great. My son is in prison in Tucson. I will be sending him a letter on Sunday. I wish I could do his letter right now but short on funds at the moment. I just want you to know your website means the world to me and my son

Carla C.

Thank you so much for making it easy to reach my inmate.You guys ROCK!! I would like to cancel my discount phone line please. My inmate has been released. Thank you from the bottom of my heart, Amanda

Amanda H.

Thanks very much for taking care of this issue so quickly. I hope I never have to use anything related to an inmate ever in the future but I do appreciate companies such as yours that try to make the experience as positive as possible. Have a good weekend.

Sharon M.

Hello I would like to let you know how great this service is. My husband is in jail right now and he was so excited to receive the pictures I sent. Thank you so much for your services. All the prisoners have to hold on to and cherish is pictures & letters from loved ones. Thanks again I love the services you offer. Its great. Have a wonderful day.

Heather G.

Thank you for taking the time to explain your services to me and refunding my money so promptly. If your phone service is as good as your customer service, I have no doubt that you are a better phone service provider than Securus. If I am able to use your service in the future, I will. I will also recommend your service to people who I know have loved ones in prison. Thank you for the prompt and courteous customer service and taking the time to not only e-mail me, but also explain to me over the phone exactly how your service works.

Andrew R.