Hampton Roads Regional is a county detention facility at 2690 Elmhurst Ln, operated by the City of Portsmouth County Sheriff's Office. Most people here are awaiting trial or serving a sentence under one year. This is not a prison - stays are typically days or months, not years. Information on this page was last verified August 2026.
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If you are not certain they are there, the fastest way to confirm is the City of Portsmouth County inmate search or InmateAid's inmate locator, which searches by name across Virginia facilities.
Booking takes time - sometimes several hours after arrest. If the search comes back empty, wait a few hours and try again before assuming they are somewhere else. You can also pull their arrest record and booking details to confirm the charges and facility assignment. For the most direct answer, call Hampton Roads Regional at 757-488-7500.
Most people booked at Hampton Roads Regional appear before a judge within 24 to 48 hours. At that first appearance the judge sets bail - or denies it - based on the charges, history, and flight risk.
If bail is set, your family member can be released by paying the full amount or through a bail bondsman who typically charges 10 percent as a non-refundable fee. If bail is denied or unaffordable, they remain at Hampton Roads Regional until the case resolves. InmateAid's bail and bond guide covers every option including what to do when you cannot afford a bondsman.
Right after arrest your family member goes through intake - identity verification, medical screening, property inventory, and classification. Classification places them in a housing unit based on charges, prior record, and intake behavior. It is not a punishment. It is how the facility manages a population that ranges from people on minor warrants to individuals facing serious charges.
Phone access and visitation are typically unavailable during the first 24 to 48 hours while booking completes. Once they are assigned to a housing unit those channels open. InmateAid's what happens in jail guide walks through the full intake process step by step.
Your family member calls you - you cannot call them.
Calls from Hampton Roads Regional go through the facility's contracted phone provider. Visit InmateAid's jail calls page to find the current provider for this facility and get your account set up before the first call.
Phone contact is more important than most people realize going into this. A regular call - even a short one - makes a measurable difference in how someone holds up inside.
Visitation at Hampton Roads Regional is subject to the facility's current schedule, which can change without notice. Before making the trip, call 757-488-7500 to confirm current hours, any registration requirements, and what you can bring. Showing up without confirming first is the most common mistake families make - it results in a wasted trip and a missed visit.
General rules across most Virginia county jails: dress conservatively, avoid colors that resemble inmate uniforms, leave your phone in your car, bring valid government-issued ID. Children may be permitted with specific requirements. Read InmateAid's visitation guide for a full pre-visit checklist.
Hampton Roads Regional Jail - Visitation
Visitation with family and friends is conducted in non-contact visitation booths located on the upper floor of each housing unit. Please keep in mind that visits (and access to the visitation area) are scheduled as visitors arrive (first come, first served). Contact visitation rooms are available in the same area for meetings with attorneys.
Visitation Rules and Regulations - Inmates are allowed one (1) visit per week, for thirty (30) minutes each. All visits depend on staff availability and are subject to change; in which case the revised schedule is posted in the housing areas. A maximum of six (6) people, including children may visit at one time. Before a visit can be received the inmate/detainee must have completed a visitors list which may be changed monthly.
All visitors 16 and over must present valid picture identification with a current address. An adult family member or legal guardian must accompany visitors under 18 years of age. No minors (under the age of 18) may be left unattended in the lobby, visitation area or any other area of the facility. All visitors including those in wheelchairs, wearing wigs or wearing religious headgear, will be searched. All visitors must pass through a metal detector in order to maintain the safety and security of the facility, staff and visitors.
Attorneys are permitted to visit at any time during normal business hours, except during meals, counts, and lockdowns. To minimize delays caused by inmate counts, feeding and programs, the following schedule is suggested: Monday through Friday 9:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00
Visitor's Dress Code - In order to provide the best possible visiting experience, a dress code has been established. Clothing must be moderate in appearance and may not be sexually suggestive. Visitors may not wear the following:
- Sleeveless Shirts, tank tops, halter tops
- Garments with spaghetti straps, tube tops
- Fishnet tops, strapless dresses
- Clothing that is transparent (see-through)
- Clothing that exposes the midriff, navel or cleavage
- Spandex pants or other clothing that is not appropriate because of slits, rips or holes
No hats, scarves, caps or any head coverings will be permitted. The only exception is religious head coverings, which will be subject to search. Skirts, dresses and shorts must not exceed six(6) inches above the kneecap. Female visitors must wear a bra. Visitors may be denied access to the visitation area for any dress deemed inappropriate.
Visitor Conduct - Inappropriate language or behavior will not be tolerated and will result in denial of visits. Visitors who appear under the influence or attempt to bring in drugs, alcohol or other unlawful items will be criminally prosecuted. All visitors that are 16 years of age or older must have a picture I.D. A parent or legal guardian must accompany visitors under 18 years of age. Each visitor’s name must be on the inmates vistors list (excluding children under the age of 18). No more than three (3) children shall be allowed to visit at one time. All children under the age of 18 must remain in the immediate vicinity of the parent or legal guardian.
Unauthorized Items
- Cameras
- Pagers
- Mobile Phones
- Pocket knives
- Tobacco Products
- Lighters
- Matches
- Sunglasses
- Infant Bottles
- Diapers / Diaper Bags
- Strollers
- Infant Carriers
*** Note: Lockers are available at a minimal cost inside the lobby
Money on the books - also called the commissary or trust account - gives your family member access to hygiene items, snacks, phone time, and postage. It directly affects their daily comfort and ability to stay connected.
Steps to send money to Hampton Roads Regional:
1. Go to InmateAid's send money page to find the approved deposit method for this facility
2. Have your family member's full legal name and booking number ready
3. Choose online deposit, phone deposit, or facility kiosk
4. Use the name and number exactly as they appear in the jail's system - any error will delay or reject the deposit
A letter or a printed photo costs almost nothing to send and means far more than most people on the outside appreciate.
Hampton Roads Regional accepts mail addressed to your family member at 2690 Elmhurst Ln. Include their full legal name and booking number on every piece. Standard rules at most Virginia county jails: plain white paper only, no staples, no glitter, no stickers, no colored ink. Standard print-size photos only, nothing written on the back. Mail that does not meet the facility's standards will be rejected - and they may not notify you. Keep it simple.
InmateAid's send mail service prints and mails on approved stock from your phone or computer. Formatting rejection is not a risk.
Books and magazines must be ordered new from the publisher or an online retailer - not shipped from your home address. Order through Amazon or directly from the publisher. Anything from a personal address will be rejected.
Visitation rules, phone access, bail processes, inmate search tools, and what happens at release all vary by state. InmateAid's Virginia prison resources hub covers all of it - written specifically for families navigating the Virginia system.
Have a specific question from someone who has been through it? Browse questions and answers at InmateAid Virginia Q&A.
Frequently Asked Questions about Hampton Roads Regional
How long does county jail booking take?
Booking at a county jail typically takes between 2 and 8 hours depending on how many people are being processed at the same time. During that window your family member may not appear in the inmate search system and phone and visitation access will not yet be available.
What is the difference between county jail and state prison?
County jails are short-term facilities operated by the county sheriff, holding people awaiting trial or serving sentences under one year. State prisons are operated by the Virginia Department of Corrections for sentences of one year or more. Hampton Roads Regional is a county jail - your family member may not have been convicted yet and could be released before trial if bail is posted.
Can I receive calls from someone in county jail?
No. Calls from county jail are outbound only - your family member calls you from the facility phone. You cannot call them directly. Set up an account with the phone provider before the first call so it connects immediately.
How long can someone be held in county jail without being charged?
In most states police have 48 to 72 hours to formally charge someone or they must be released. After charges are filed your family member remains in custody until bail is posted or the case resolves. Timelines vary by state and charge - InmateAid's bail and bond guide has state-specific information.
What can I bring when visiting someone in county jail?
Most county jails permit only valid government-issued photo ID for visitors. Leave your phone, wallet, keys, and personal items in your car or facility lockers. Call Hampton Roads Regional at 757-488-7500 before your visit to confirm current rules - they vary by facility and change without notice.
County jail time is hard in a specific way. The uncertainty - not knowing how long, not knowing what comes next - is its own kind of weight. What you can control is the connection. Calls, letters, visits, money on the books. Every one of those things tells your family member that someone out here is paying attention and is not going anywhere.
InmateAid was built for exactly this moment. Use us.