No, that is largely a myth. In police custody, maybe but if he is processed in a county jail, there are no free calls. There will be a payphone that they will have to use and make a collect call. This is a super-expensive way to communicate and it will be $15 per call. We have a program that will allow the calls to be at the cheapest possible rate for that facility. The biggest issue is that there is only one phone provider per jail. They control the rates and with no competition, the prices are steep. If you would like to explore a better option, send us your telephone number and the facility name - we will give you an honest estimate before you sign-up.