Inmates cannot receive calls. You will have to be on the receiving end of the call. There are several ways that this will work. Collect calls - are about $15 each and the most expensive way to talk. Inmate calling cards - inmates buy them from the commissary and then may dial you direct - the cost of the call is debited off the balance on the card. Pre-paid Account - you will need to set up an account with the prison phone service provider (either online or toll-free number) which will allow your inmate to dial you direct. The call price will be deducted from the balance in your pre-paid account. Our service will help control the cost of each call. We are not a replacement for the service at the jail, we get a local line (in most cases) that when used with the service at the jail, will reduce the amount that is debited per call. If you have an interest to see if this fits your situation, send us your telephone number and the prison or jail where your inmate is incarcerated. We will give you an honest estimate of what the savings (if any) would be.