How do I check my inmate phone balance?
Media Sylvester
https://www.inmateaid.com/ask-the-inmate
The balance of minutes available on the InmateAid Discount Telephone Service may be requested by email to aid@inmateaid.com.
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The balance of minutes available on the InmateAid Discount Telephone Service may be requested by email to aid@inmateaid.com. If you are close to or exceeding the minute plan, InmateAid will send you notification or Invoice detailing the overage minutes.
If you are exceeding the 300-minute Monthly Plan, the better option is to switch to the Quarterly plan which means you pay another $39.90 for the next two months ($19.95 x 2) and receive the 1000 minute/month plan. Each month is for 1000 minutes. When we upgrade you to the Quarterly Plan which - it effectively erases the overage fees by completing the payment for the entire three months now.
https://www.inmateaid.com/ask-the-inmate/how-do-i-check-my-inmate-phone-balance#answer
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Accepted Answer Date Created: April 05,2016
InmateAid
https://www.inmateaid.com
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About this answer:
This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice.
Last reviewed April 2016.