When an inmate is transferred to the Nebraska Department of Correctional Services (NDCS) Reception and Treatment Center (RTC), there is typically a process that must be completed before they can begin making phone calls or accessing a tablet. Here's an overview of what you can expect: 1. Initial Intake and Assessment Period: Intake Process: Upon arrival at the NDCS Reception and Treatment Center, inmates undergo an intake and assessment process, which can take anywhere from a few

Yes, you should have a Securus account set up before paying for discounted phone services through InmateAid. Here's why this is important and how the process works: Why You Need a Securus Account First: Primary Phone Service Provider: Securus is the official phone service provider for many correctional facilities. Having a Securus account allows your inmate to connect with you through their system, which is mandatory for making calls. Connecting InmateAid Services: InmateAid offers discounted phone services

There could be several reasons why an inmate hasn't called in over a week. Here are some of the most common possibilities: 1. Facility Lockdown or Restriction: Lockdown: The facility may be under lockdown due to a security incident, investigation, or other emergency. During a lockdown, inmates are often restricted from making phone calls. Disciplinary Actions: If the inmate has violated facility rules or been involved in an incident, they might be placed on disciplinary restrictions, which

The time it takes for a new inmate to gain access to the phone at the Emanuel Probation Detention Center (PDC) in Georgia can vary based on several factors, including the facility's intake procedures, the inmate's classification, and the facility's rules. Here’s a general overview of what to expect: 1. Initial Intake and Orientation Period: Processing Time: When inmates first arrive at Emanuel PDC, they go through an intake and orientation process, which involves assessments, medical evaluations,

When you deposit money into an inmate's account to enable them to make phone calls, the inmate will typically be informed in one of the following ways: 1. Notification via Inmate Account System: Account Balance Updates: In most correctional facilities, inmates have access to kiosks or tablets where they can check their commissary or phone account balance. When you deposit funds, the balance will reflect the updated amount, and your loved one will be able to see

usually a postcard letting them know your number and the times for them to call you

Within the first week of completed orientation 

yes

we can change the forward-to number. please let us know the details and we will make the change immediately... SEND INQUIRY TO: aid@inmateaid.com

the only "sure way" is a postcard or a letter letting them know the specifics