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Subject: Offender phone calls
This depends on your phone number. If you would like an honest estimate, email us (aid@inmateaid.com) the name of the facility with your phone number and we will let you know the pricing options
Subject: Offender phone calls
InmateAid numbers are selected by software matching the rate calculator prices for all numbers as they relate to the prison pricing and then delivering them to you via email and text
Subject: Offender phone calls
The Service is normally a month to month non-refundable service where the minutes do not carry over to the next month. If you have a compelling reason for the non-use, we have given free months in the past,  if you ask nicely :)
Subject: Offender phone calls
Yes, but they cannot make one call after another. The is a bank of phones that are for use by all of the inmates. Inmates might have to wait 30 minutes or more to get a phone to use. After their call, the system will not allow for another call for 30 minutes or more (giving others the opportunity to make calls).
Subject: Offender phone calls
The facility uses GlobalTel*Link, website offenderconnect.com to get signed up. If you are in Philadelphia, the calls are actually the most expensive and InmateAid can and will get the calls to the lowest price GTL offers for that facility because it is all about the phone number you are using.
Subject: Offender phone calls
Correct, they must first go through Admissions and Orientation. Once they have completed that successfully, they will be allowed to make phone calls and have visitation.
Subject: Offender phone calls
The Discount Phone line is for one number at a time. You can register multiple lines (multiple lines are discounted) but they must be set up with separate forward-to numbers.
Subject: Offender phone calls
There is no limit, it's up to the amount of money available on the inmate's phone account. 
Subject: Offender phone calls
The inmate either needs money on their books to make an outbound call, or they can make a collect call (the MOST expensive way to the recipient) OR someone on the outside can arrange to place money at the phone carrier (called Advance Pay). The third option normally has two pricing tiers and this is where InmateAid can make a substantial difference. Some pre-paid calls are as much as $15-20 per 15-minutes, InmateAid can get the same call for $3.00...
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Subject: Offender phone calls
It only takes a minute, if you talk a lot it'll be worth it.  When your inmate gets moved after the hurricane to another facility, we will change the number to the new location at no charge.