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Not unless they have a smuggled, illegal cellphone in their cellRead more
if you live in-state then InmateAid can cut the price of a call in half. If you are out of state, the calls are the cheapest they can beRead more
yes, all of the phone systems have a prompt to check your balance of time remainingRead more
Yes, just email us the details (firstname.lastname@example.org) and we'll make the necessary changesRead more
The inmate controls their own phone and visitation list. They can add or delete any phone number of their choosing. If they 'forget a number', they can ask their counselor to print out a report of their numbers.Read more
Just email us the "prison name change" and we'll make the necessary changes at the phone company.Read more
When you receive the new number (via email, SMS text, and on the My Account Dashboard), the line is already active and loaded with minutesRead more
it is not probable. quarantine is the same as the shu or the hole where you only get one call per week. in the first two weeks, your inmate will not have gone through orientation and probably won't have phone privileges until they do.Read more
Yes, just let us know the new facility name to make sure that the number you have is the best rate. If anything changes, we will swap out the number for a new one at no charge.Read more