Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: Offender phone calls

Not unless they have a smuggled, illegal cellphone in their cell

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Subject: Offender phone calls

if you live in-state then InmateAid can cut the price of a call in half. If you are out of state, the calls are the cheapest they can be

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Subject: Offender phone calls

yes, all of the phone systems have a prompt to check your balance of time remaining

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Subject: Offender phone calls

The inmate controls their own phone and visitation list. They can add or delete any phone number of their choosing. If they 'forget a number', they can ask their counselor to print out a report of their numbers.

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Subject: Offender phone calls

Just email us the "prison name change" and we'll make the necessary changes at the phone company.

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Subject: Offender phone calls

When you receive the new number (via email, SMS text, and on the My Account Dashboard), the line is already active and loaded with minutes

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Subject: Offender phone calls

it is not probable. quarantine is the same as the shu or the hole where you only get one call per week. in the first two weeks, your inmate will not have gone through orientation and probably won't have phone privileges until they do.

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Subject: Offender phone calls

Yes, just let us know the new facility name to make sure that the number you have is the best rate. If anything changes, we will swap out the number for a new one at no charge.

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Subject: Offender phone calls

Yes, the inmate initiates the calls. If there is money on their books, they can call anyone.

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