Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: Offender phone calls
Inmates will receive a receipt of deposit in their daily mail. 
Subject: Offender phone calls
You have to set up a pre-paid account with the jail phone carrier if collect calls do not work.
Subject: Offender phone calls
Reception Diagnostic Center (RDC) is a temporary maximum-security prison due to the wide range of custody and security levels of the inmates who go through this facility for classification.  The RDC is usually the first stop for inmates where they will be evaluated, given a physical and psychological exam.  Because it is a temporary facility inmates' programs are limited, so are the perks like visits and phone calls. Therefore your inmate might not get phone privileges until they are designated to a more permanent...
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Subject: Offender phone calls
Your account is not disabled, only the telephone service transaction is canceled. If we cannot save you money from your current situation then we automatically refund the transaction fee. You can still use our greeting card, postcard, photo and magazine Services. But for the phone calls, your current number is the best option.
Subject: Offender phone calls
In all situations, the inmate must initiate the call. The cost to the inmate to make an international call is pricey. You can reduce the cost by acquiring a US number and relaying it to your international one. InmateAid does part of that solution by getting a US number.
Subject: Offender phone calls
The phone service works for inmates and their loved ones in the north platte ne county jail and if you are going to talk a lot, then it makes sense to try it. This service does not include video calls, yet.
Subject: Offender phone calls
It depends on the facility and the carrier at that facility - in some cases, there are savings of over 50%. If you are going to talk a lot, it might be worth looking into. In federal it's a central system that is beneficial if you have a local number. InmateAid gets them for only $5 per month - user/inmate save $45. Check it out by going to Discount Phone Lines to see if you can save too.
Subject: Offender phone calls
Yes, you have to set up a pre-paid account with the phone carrier at the facility. Use the number that we provided onto their service - it is the number that makes the calls 50% cheaper, but they are not free.
Subject: Offender phone calls
YES! With your number, the 15-minute call is $3.19, a local number would drop the call price to $1.72, you save $1.47 per call.
Subject: Offender phone calls
Yes, usually at 9:30 pm - 10:00 pm