Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

Just thought of a question?

Have a question?

Subject: Offender phone calls
In all situations, the inmate must initiate the call. The cost to the inmate to make an international call is pricey. You can reduce the cost by acquiring a US number and relaying it to your international one. InmateAid does part of that solution by getting a US number.
Subject: Offender phone calls
The phone service works for inmates and their loved ones in the north platte ne county jail and if you are going to talk a lot, then it makes sense to try it. This service does not include video calls, yet.
Subject: Offender phone calls
It depends on the facility and the carrier at that facility - in some cases, there are savings of over 50%. If you are going to talk a lot, it might be worth looking into. In federal it's a central system that is beneficial if you have a local number. InmateAid gets them for only $5 per month - user/inmate save $45. Check it out by going to Discount Phone Lines to see if you can save too.
Subject: Offender phone calls
Yes, you have to set up a pre-paid account with the phone carrier at the facility. Use the number that we provided onto their service - it is the number that makes the calls 50% cheaper, but they are not free.
Subject: Offender phone calls
YES! With your number, the 15-minute call is $3.19, a local number would drop the call price to $1.72, you save $1.47 per call.
Subject: Offender phone calls
Yes, usually at 9:30 pm - 10:00 pm
Subject: Offender phone calls
Yes it is, if you want to see if we can save you money, please send an email with your phone number and the facility - we will give you an honest estimate of the savings (if any)
Subject: Offender phone calls
Yes, you do, the application process is jail-related and is mandatory whether you use IA or not.
Subject: Offender phone calls
You cannot call the jail and speak to an inmate. The inmate must initiate the call.
Subject: Offender phone calls
Yes, as long as you can wrap your head around the fact you are paying two companies to get the calls cheaper. We can save folks money in 70% of the situations. If you speak to your inmate more than once a week, this is probably for you.