Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: Offender phone calls

Depends on how the account is set up. If you set up a "one-number only" Service like InmateAid, only the calls you pay for will come to you. 

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Subject: Offender phone calls

just send an email to aid@inmateaid.com and we will send you a new number immediately.

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Subject: Offender phone calls

Para nuestro Servicio, el preso usa el número que le proporcionamos. Este número se corresponde con el servicio de la instalación para obtener la tarifa más baja que ofrecen. El cargo por llamada es normalmente un 50% más bajo con el mejor número de teléfono

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Subject: Offender phone calls

We are sorry to hear the news of your son's sentence. There is going to be an orientation period of a week or so. Once that is completed, he will be allowed to make phone calls (you cannot call him) through GTL-Connect Network. If you are in South Carolina, we might be able to save you a decent amount with an out-of-state number (that forwards to your current number). You can write him and send him reading material that he's

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Subject: Offender phone calls

YES, Amtell's service is priced best for a local number (save 50%). We can get them for you anytime for any period of time.

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Subject: Offender phone calls

probably not, but we don't know enough about your inmate's situation to comment further

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Subject: Offender phone calls

They MUST use the new number. It is the number itself that creates the price difference

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Subject: Offender phone calls

The first bit of free advice is to stop accepting "collect calls" from the jail. When you accept the call, it is at the most expensive rate. Regardless if you use InmateAid or not, you need to set up a prepaid account at GTL. If you are in-state, the calls are going to be more expensive than if you had an out-of-state number. We get you the right number that will save you money, or we refund the transaction. You

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Subject: Offender phone calls

there are two prices for the calls. our computers use their rate data to determine the best price per call. sometimes the service saves a lot, sometimes It cannot save anything (because your number is already at the lowest tariff offered). You can email us at aid@inmateaid.com to get an honest estimate before buying.

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Subject: Offender phone calls

The inmate might have gotten an incident report for something and the penalty is not phone for 3-6 months. That is a real possibility.you should send him a letter and let him know you're concerned

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