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You have to have a Securus account regardless... but the phone number the inmate dials has a wide range of prices for the same call. So, an InmateAid number will make the Securus call price significantly lowerRead more
You can send a letter or a postcard to give them the information.Read more
usually about a week. there is an orientation that they must complete before the phones are open to themRead more
Not really, the phones are open from 6:30 am to 9:30 pm with a couple of hours blocked off in the middle of the day when the inmates are supposed to be at their work assignmentRead more
...figure about a weekRead more
Call the halfway house and ask to speak with a counselor. They can best advise you on the ways that communication with your inmate is permissibleRead more
the only way is to write them a letter... tell them how you feel, remind them of your telephone number and see "if you can help by paying for the phone time".Read more
Yes, absolutely! Simply email us at firstname.lastname@example.org to request a "change of inmate facility" and provide us with the details and we are happy to transfer the minutesRead more
You might have pushed a number on the keypad that causes the line to be blocked from the inmate. Try calling the counselor on duty and request your line be unblocked, it's a manual override a the prisonRead more
It works the same way for both. The phone carrier at the prison charges different rates for different phone numbers. We have an algorithm that takes into consideration the rates from the carrier's rate calculator against the phone number of the user to determine if we can save you money with a different phone number (which conveniently forwards to any cell phone) connecting you to your inmate at the lowest published rate.Read more