Usually within an hour. It is sent to you via EMAIL, TEXT message and displayed in your ACCOUNT DASHBOARD
https://www.inmateaid.com/ask-the-inmate/how-do-i-get-my-number-i-payed-for-it-said-it-would-send-me-a-new-number-thru-my-email-and-i-have-yet-to-get-it#answer
Accepted Answer Date Created: May 05,2019