Correctional Billing S...
Correctional Billing Services (CBS)
For only $19.95 you get 1000 long distance minutes on the line per month.
COST COMPARISON - Why this makes sense...
15 minutes long distance call is $17.30
15 minutes LOCAL call is $2.30
300 long distance mins (20 calls) costs you $346 a month
YOU SAVE $280.05 per month; $3,360.60 per YEAR
Telephones are provided for outgoing calls in each dorm or dayroom. These are collect calls only. The party that accepts the call will be billed for every call. The rates for calls to a landline are as followed:
Local: $1.85 – flat rate
Intralata: $1.73 plus $.23 / per additional minute
Interlata: $1.78 plus $.28 / per additional minute
Interstate: $3.95 plus $.89/per additional minutePlease note this does not include any fee for accepting collect calls from your telephone carrier. Collect calls to cellular phones are $9.99 per call. Inmate phone calls are limited to 15 minutes. The phone will automatically disconnect after 15 minutes. All calls are monitored and recorded.
If you have any questions regarding your bill, please contact Securus Customer Billing or if you need to dispute a charge call (800) 844-6591.
You could also access their website.
Here's what you'll need to do -
Preferred Option: Have your inmate purchase calling cards within the commissary. Give your inmate the new local line and they will be able to call you direct and basically by-passing the need to deal with Securus altogether.
If your inmate does not have the benefit of a calling card option within the commissary, then you will need to prepay the account at: 800-844-6591
WARNING - Securus is one of the most aggressive prison phone companies when it comes to blocking local lines that are legally procured by friends and family members to combat outrageous long distance rates.Here is a tactic they will use to dissuade you from using a local line to reduce your communication costs:
"For security reasons, we do not allow calls to go through call diverters. Calls from jails need to be secure and investigators need to be able to audit and track calls to recipients; therefore, there are strict rules about how calls can be routed outside of correctional facilities. We have detected that you are using a call diversion scheme to terminate calls; therefore, your usage has been blocked."
This is not the truth. The rule that this statement is trying to disguise their desire for profit around is "no third-party calling". Meaning that the recipient of the inmate call would be connecting an unapproved person to a call. This IS a rule worthy of enforcement as the prison needs to monitor the communications of an inmate - not merely stopping a family member from owning a local line to make the calls cheaper. No other phone company we've dealt with employs this tactic so beware.
InmateAid will give you a new line if yours gets blocked. It does happen, but we are diligent in maintaining the lines.