Customer Service of Am...

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Customer Service of America

Customer Service of America charges $10 per call or MORE for a 15 minute long distance call from the jail. You are reading this because you are looking for a better way to stay in touch.

InmateAid does NOT replace the Customer Service of America service; it just makes the calls through them cheaper by making the call LOCAL. You will have to place funds with Customer Service of America or your inmate's commissary account for the line we give you to work.

We have two plans, both cost you $19.95. Choose Month to month, you get 300 minutes per month. If you pay quarterly, you get 1000 minutes per month. Additional lines are only $12.95 per month and you get the same amount of minutes.

COST COMPARISON - Why this makes sense...

15 minutes long distance call is $10.00

15 minutes LOCAL call is $2.70

Get an InmateAid LOCAL line for $19.95/Month

300 long distance mins (20 calls) costs you $200 a month

300 local mins with InmateAid costs $54 + $19.95 = $73.95

YOU SAVE $192 per month; $2,304 per YEAR


Read this telling article about the "Criminal Cost of Talking to a Loved One Behind Bars".

Here's what you'll need to do -

Preferred Option:  Give your inmate the new local line so they can have it added to their approved call list. Then they will be able to call you direct and avoid the per minute charges for non-local calls.

You will need to contact Customer Service of America (CSA) to deposit telephone funds into their calling account in the prison. Deposits to inmate accounts can be made in several ways:
  • By mailing a postal or bank certified money order to:
    Customer Service of America
    P.O. Box 1809
    Yulee, FL 32041-1809