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Northeast Florida State Hospital (NEFSH)

Reentry & Treatment Facility

Last Updated: May 24, 2019
Address
7487 FL-121, MacClenny, FL 32063
Beds
633
County
Baker
Security Level
State - medium
Phone
904-259-6211
Facility Type
Adult
Satellite View of Northeast Florida State Hospital (NEFSH)

COVID-19: Due to the Coronavirus pandemic, NE FL State Hospital is facing VISITATION SUSPENSION for the next 15-30 days. Please call 904-259-6211 for the most current visiting room updates and when visits will resume.

Northeast Florida State Hospital (NEFSH) basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 904-259-6211

This facility is for adult inmates.

Northeast Florida State Hospital (NEFSH) is located in the city of Macclenny, Florida, 35 miles west of Jacksonville. NEFSH has provided continuous service to persons with severe and persistent mental illness since 1959. As a recipient of the Governor's Sterling Award for Organizational Performance Excellence in 2000, numerous Davis Productivity Awards, and CARF Accreditation in 2009, facility staff is ever mindful of the mission to provide comprehensive mental health treatment services to ensure a timely and appropriate transition to the community.

Northeast Florida State Hospital serves the Department of Children and Families' Circuits 3 (minus Madison and Taylor Counties), 4, 5, 7, 8, 9, 10, and 18, which include 30 of Florida's 67 counties. The facility employs 1,007 people and is the largest single employer in Baker County.

The facility operates 633 beds and is the largest state-owned provider of psychiatric care and treatment to civilly committed individuals in Florida. Referrals are based upon community and regional priorities for admission. Bed utilization rate for FY 2011-12 was 98% for Civil and 100% for step-down individuals, with a total of 1,000 persons served in FY 2011-12. With a daily bed cost of $289.34 (FY2011-12), NEFSH provides 24-hour residential care at one of the lowest per diem rates in the country. This figure is all inclusive of the complex array of needs demonstrated by persons in treatment, including housing and meals, access to treatment professionals, care of physical health needs, transportation, and psychotropic medications.

Based on standards of care for general health concerns, Service Planning standards, and best practices in psychosocial rehabilitation, recovery at NEFSH is addressed through a person-centered approach. Following a review of significant issues presented by the community upon admission, comprehensive evaluations and assessments, clinical observations, the strengths, needs, and desires of the individual and their long term view, a service plan is developed to guide treatments during the person's stay at NEFSH. Psychosocial rehabilitation centers, referred to as Recovery Centers on the NEFSH campus, focus on therapeutic interventions designed to develop and/or enhance skills necessary for problem-solving, building and maintaining social relationships, and functional life skills necessary for successful community living.

Business results from the 2011-12 fiscal year demonstrate continued success in the areas of customer satisfaction (90%) and length of stay (57% of discharges occurred within one year of admission). Since 1986, 477 continuous quality improvement projects addressing treatment approaches and support services have been conducted and are highlighted in the hospital's Annual Reports. The mission of the hospital is to: Provide comprehensive mental health recovery services to ensure a timely transition to the community.

Since 1959, Northeast Florida State Hospital (NEFSH) has provided continuous service to people whose mental health needs cannot be met in community-based programs or whose assessed needs require a residential treatment environment with specialized programs and services that promote the successful return of these individuals to community living as soon as possible. This facility is the largest provider of civil service in the State of Florida, operating 633 beds and serves residents from 30 of the 67 counties in Florida.

As a 2000 Governor's Sterling Award Winner for Organizational Performance Excellence and National Accreditation by the Commission on Accreditation of Rehabilitation Facilities (CARF) in Nov. 2009 and Nov. 2012, our commitment to those whom we serve, as well as their families and loved ones, will continue to focus on ensuring that they never lose hope for a quality of life that they seek and deserve. Your involvement and support of these efforts is critical and appreciated by NEFSH and those whom we are privileged to serve.

Inmate Locator

Northeast Florida State Hospital (NEFSH) publishes the names of their inmates currently in their facility in Florida. Your search should start with this locator first to see if your loved one is there.

The second box is the InmateAid Inmate Search. This database of inmates is user-generated content for the purpose of accessing and utilizing any or all of the InmateAid services. If you need our assistance creating your own inmate profile to keep in touch, email us at aid@inmateaid.com and we will assist you in locating your inmate.

As a last resort, you might have to pay for that information if we do not have it. The Arrest Record Search will cost you a small amount, but their data is the freshest available and for that reason they charge to access it.

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Visitation Information

Northeast Florida State Hospital (NEFSH) - Visitation

Here you will find information primarily for persons with friends or loved ones who are residents of Northeast Florida State Hospital.

The following paragraphs explain the Visitation Rules and Schedules, Code of Behavior while visiting and information about the Hospitality House for extended visits.

If you are planning a visit, please review this information to ensure your visit is a pleasant one. If you should have any further questions about visitation, rules, and/or schedules, please contact the Community and Resident Relations Department at 904-259-6211, extension 1158.

Hospital Rules And Procedures For Visitors

  1. Visiting hours are:
    Monday - Friday, 3:30 p.m. - 5:30 p.m.
    Weekends and Holidays, 9:00 a.m. - 11:00 a.m. and any two hours between 1:00 p.m. - 5:30 p.m.
  2. Families of individuals who are listed as critical in the acute care facility (Shady Oaks and 3C Building 12) may visit at any time, as approved by the Service Team.
  3. Minors, as defined by Florida Statute, are permitted as visitors only under the supervision of an adult and must have approval 10 business days prior to visiting.
  4. All visitors will stop at the visitor’s information booth, at the main entrance, where security personnel will log in the name of each person, the time of their arrival, and the Unit/Living Area they intend to visit. The visitor will be issued a visitor's pass.
  5. No visitor may bring cameras or video cameras to the campus, unless the visitor signs, in advance, the proper authorization form.
  6. No visitor may bring alcoholic beverages, drugs, or weapons to the campus. Violators may be subject to arrest.
  7. No tobacco products of any kind are allowed. NEFSH is a Tobacco Free Environment.
  8. No visitor may give cash to persons served. All cash, money orders & checks must be deposited into the persons account. NEFSH is a Cashless Society. Residents are not allowed to have cash on their person, tokens are used in place of cash while residents are in the hospital.
  9. Visitors and residents must use the Visitor Center for their visitation or designated visitor’s room, lobby, or area; respecting the right to reasonable privacy of communication, dependent upon the physical construction of the building, and availability of a private area.
  10. No visitor shall be allowed to routinely enter the general living area. This includes hallways, sitting rooms, bedrooms, chart room, storage room, etc., except in the case of a critical resident in the Lemonwood Village where visitors may be allowed access to the resident's bedroom as necessary.
  11. Visitors shall not have access to medical records without a properly signed authorization presented to the medical records custodian and may only review these records subject to provisions established by law.
  12. Each living area will maintain a visitor’s log to include name, address, and relationship of each individual visiting the resident.
  13. Day passes, based on a written physician's order, will be maintained on the living area chart and the original given to the responsible party.

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Facility Type

Reentry & Treatment Facilities partner with state and local governments to provide community-based adult residential reentry services to offenders released or diverted from prison. These facilities are designed to provide structured programming with a focus on substance abuse treatment and education and changing criminal behaviors. Additional services offered at residential reentry facilities include comprehensive assessment, individual and group counseling, life-skills training, and aftercare. Ultimately, each program helps prepare residents to successfully reintegrate into their communities.

In the state system, the reentry philosophy begins with the first day of incarceration, having the inmate focus on their release preparation with 18 months remaining on their sentence. The Release Preparation Program includes classes in areas such as writing a resume, finding a job, and keeping that job. The program also includes presentations by community-based organizations that help ex-inmates find jobs and training opportunities after release.

The Inmate Transition Branch provides additional pre-release employment assistance. Many institutions hold mock job fairs to provide inmates an opportunity to practice job interview skills and to expose community recruiters to the skills available among releasing inmates. Qualified inmates may apply for jobs with companies that have posted job openings. This Branch also helps inmates prepare release folders that include a resume; certificates of completion of programs in education or other vocational training certificates, earned diplomas, and other requisite documents needed for job searches and subsequent interviews.

The reentry program also aims to provide transitional case management services. Transitional case management will consist of identifying an inmates basic and technical needs and linking him with targeted resources prior to his release. If an inmate’s primary needs for survival are initially addressed (including food, clothing and shelter), he/she will have a greater success in obtaining a job, establishing a career and maintaining a crime free quality of life.

Custody/Security Level

NE FL State Hospital is a state medium facility that resembles a high-security institution in many ways. They are designed primarily to house violent offenders with longer sentences (usually in the 20 -year range), and inmates who have exhibited violent tendencies and require segregation from the general population. Inmates live in single and double cells with all movement restricted. The property's perimeter is double-fenced with triple-razor wire fenced perimeters, perimeter patrol and electronic surveillance, medium institutions provide a higher level of security than low facilities but there are some similarities to the controlled movement system.

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How To Send Things

There are strict procedures for everything related to "sending things to an inmate" in a State - medium facility. This includes sending money for commissary packages, sending mail like letters with photos, magazine subscriptions, buying phone time, postcards and greeting cards, and even distance learning courses (get your degree, you've got a lot of extra time). You also need to know about visitation, what are the hours and rules.

All of the information you could ever need to know is below, patiently scroll the page and get as much information about Northeast Florida State Hospital (NEFSH) that you'd ever want to know. If there is anything that you were looking for, but don't see, please email us at aid@inmateaid.com.

How To Send Money:

How to Send an Inmate Money in Florida

Here are some general guidelines for sending money to an inmate's trust account; but not specific to a particular facility, institution or jail. Inmates need money to access several privileges like weekly shopping at the commissary, making phone calls, using the email service where offered, using the electronic tablets where offered and paying their co-pay when needing the medical or dental services. Some county jails require a per-night fee for the jail’s expenses.

What is a Commissary?

A commissary is a store within the jail. Commissary day is usually held once a week and can only be used if the inmate has funds in their commissary account, like a bank account within the institution. If the inmate has a job, their paycheck is deposited into this account, too.

The Commissary sells various products that the inmates may purchase if they have money on their books. Items sold are clothing, shoes, snacks and food, as well as hygienic products like soap, shampoo, and shavers. The commissary also sells products like books, magazines, televisions, radios, playing cards, headphones, MP3 players, electronic tablets, songs and educational programming. They also sell paper, envelopes, and stamps allowing the inmate to write their loved ones, friends and family. Facilities will provide stamps and paper to inmates who are indigent – eligible where no money has been in their commissary account for at least 30 days.

How you send money to an inmate?

Sending money to an inmate varies from state to state, depending if it is county, state or federal, their ways of accepting money for inmates’ changes by the money transfer company they’ve contracted with. Federal Prisons and some state-level prisons have centralized banking systems which means that you do not need to know where they are specifically, just that they are in the state systems of for instance the California, Texas, Florida DOC or the FBOP to name a few.

How do I send money using MoneyGram?

Some facilities will allow you to deposit cash through the lobby window stand-alone kiosk in the lobby or visitation room. Most facilities will also accept a postal money order mailed to the institution’s inmate mailing address made payable to the full inmate’s name.

Electronic banking allows friends and family members to send the funds online, and correctional departments are starting to favor this method because it is less work for staff and more accurate/easier to keep track of, as well as being more convenient.

Regardless of the method of sending funds, there are several key things you will need to know:
• Inmate’s full committed name
• Inmate’s ID number
• Inmate’s location – or a system like the federal BOP

Before sending any funds you should find out what online transfer companies the institution your inmate is incarcerated in uses. You can find this information on our site by navigating to the facilities page click on the Money Transfer button under the address and phone number.

Pay close attention to the rules of the facility. Sometimes they will require money senders are on the inmate's visitation list. Some correctional facilities have a deposit limit, like $200-300 at a time, but in federal, there is no limit.

MoneyGram, JPay, OffenderConnect, AccessCorrections, JailATM, WU, Touchpayonline, tigercommissary, smartdeposit are some of the money transfer firms being used by various facilities. MoneyGram is by far the oldest and most trusted.

Who else can access the money you send?

An inmate with fines or restitution will be subject to commissary/trust account garnishment. If the inmate has these financial obligations, they will be extracted from the inmate’s bank account. It may be a percentage or the entire amount depending on the situation. We recommend inmates who are going into their bid contact the counselor and make an arrangement beforehand. If you go in knowing they are taking 20-25% of all deposits is better than have them take it all and you find out in the commissary line when the account is zero.

Why is my inmate asking for more than I normally send?

This is generally a signal that the inmate is doing something they shouldn’t and need money to get them out of or through a situation. It could be gambling, it could be extortion it could be other things you don’t need to know on this forum (for now). Set boundaries with your inmate. Tell them that “this is the amount I can send each month” and that is it. There are no extras beyond the boundary. Also, NEVER send money to the account of another inmate on your inmate’s instruction. This is a sign that something is not right. If the corrections people discover this, and they do more times than not, it will result in some severe disciplinary action to the inmate, and certainly the loss of all privileges.

Who can I call if I suspect something?

We recommend speaking with the counselor or case manager of the facility and use a generic reference in the event that your suspicions are wrong. You needn’t put them in a more difficult position if they are.

Inmate Care Packages:

How to Buy Inmate Commissary Care Packages Online

Show your loved one how much you care – order a package today! The facilities usually have a weekly limit of about $100 per inmate, plus processing and tax. The orders do NOT count towards the inmates weekly commissary allowances Deposits can be made online for inmates 24/7 using a credit/debit card

There are also a few services that allow you how to order inmate commissary online. These trusted providers are approved and share revenue with the prisons from the sales to the inmates.

Here is a list of other similar programs prison commissary: Keefe Group, Access Securpak, iCareGifts, Union Supply Direct, Walkenhorst's, CareACell

Inmate Commissary:

What is Inmate Commissary?

Prison commissary (also sometimes referred to as inmate canteen) is a store for inmates housed within a correctional facility. While the very most basics may be provided for by a given correctional department, there are also other important goods/services that Florida prisoners and inmates must buy. For instance, supplies such as supplementary food, female hygiene products, books, writing utensils and a plethora of other things are examples of things that can be purchased as part of an inmate commissary packages for goods.

What is an Inmate trust account?

When you add money to an inmate account, the prison funds are stored on an inmate trust fund. This prison account basically acts as a personal bank account of an inmate. They will use this account to make Inmate Calls, pay for postage to Send Photos from Inmates, send emails from inmates, purchase Items from Commissary, receive wages from jobs, and more.

How To Send Mail:

This is how to send your inmate at Northeast Florida State Hospital (NEFSH) letters, photos, postcards, greeting cards and magazines

Incoming and outgoing inmate mail is subject to inspection for the presence of contraband that might threaten the safety, security or well-being of the jail/facility, its staff, and residents. Inmates may receive only metered, unstamped, plain white postcards no larger than 4" x 6" as mail. Writing must be in pencil or blue or black ink. Any other mail will be returned to the sender. If no return address is available, unauthorized mail will be stored in the inmate's locker until the inmate's release.

Inmate mail cannot contain any of the following: Create an immediate threat to jail order by describing the manufacture of weapons, bombs, incendiary devices, or tools for escape that realistically are a danger to jail security; Advocate violence, racial supremacy or ethnic purity; No current inmate-to-inmate mail will be allowed and will be destroyed.

The easiest workaround is to look over the mailing services of InmateAid. We have an automated system for sending your loved one that special message or picture. We send thousands of pieces of mail per month with NO issues with the prisons or jails. The envelopes display the InmateAid logo, the mail room knows for certain that the contents will not be compromising. This trust was established in 2012.

How To Send Greeting Cards and Postcards:

Greeting cards are great for the holidays and birthdays. The ones from the store often have more than just the message because the policies surrounding appropriate content (no nudity or sexually suggestive material no matter how funny), and they cannot have glitter, stickers or anything else that makes the card different from a normal plain old card. Instead of going to the Hallmark store in the mall and looking around for hours - go to our easy to search Greeting Cards service.

It takes literally 45 seconds and it's very affordable for what you're getting (and what they are getting, too!). Select from 100s of birthday, anniversary and every holiday you can think of, and VERY easy to send from your phone on InmateAid:

Don't forget Christmas, Thanksgiving, Mother's Day, Father's Day, New Year's, Ramadan, Hanukkah, Passover, Easter, Kwanzaa or Valentine's Day!

In less than a minute and only $0.99, this act of kindness will be worth a million to your inmate. If you have a picture or two and don't want to write a long letter. Type out a little love in the message box and send your latest selfie... only 99 cents!

Don't wait until the moment has passed, it's easy and convenient to let them know you're thinking of them at every moment.

How To Send magazines and Books:

Send magazines to Northeast Florida State Hospital (NEFSH) at 7487 FL-121, MacClenny, FL

Send the best magazines and books to your Inmate in jail or prison, it's the gift that keeps on giving all year round, There is nothing more exciting to an inmate (besides their release date) than getting their favorite magazine every month at mail call.

Magazines and books must come directly from the publisher. You are not allowed to send single magazines in an envelope. They need to come directly from the publisher with your inmate's name affixed to the address label. Magazine subscriptions are easy to set up, it takes literally 2 minutes.

You know when you go into the grocery and browse the new magazines on display? You see hundreds. Inside they place a little card that if you fill it out and send it in with your inmate's name, ID number and facility address - you drop it in the mail and in 8-12 weeks your inmate gets an issue every month for a whole year. Thankfully, there is an easier way, just CLICK here and browse yourself. Select a title or two and add your inmate's name to the order. It's fast, it's reliable and it's at a discounted rate for your convenience.

How To Save Money on Inmate Calls

The prison phone companies have a monopoly at the facility they have a contract with. Profits are shared so there is no incentive for their representatives to show you how to save money. They post their rates and in almost every case, there are at least two pricing tiers. Depending on where you are and where your inmate is, the type of phone number you use will make all the difference.

In federal prison, the answer is simply that a new local number will change your inmate's call rate from $.21 per minute to only $.06 per minute. Fed gives you only 300 minutes per month, the local line service is only $8.95, no hidden fees or bundling of other unwanted service charges

For the other facilities that are not federal, it used to be that a local number was the answer. Now, its market intelligence and InmateAid has made it their business to know what the best deal is in every scenario. And we can tell you that in 30% of the cases, we cannot save you a penny - and neither can anyone else. But we will give you a refund if we can't save you money.

For more specific information on inmate calls, you will want to navigate to the facility your inmate is incarcerated in through our site by going to Prison Directory and following the links to the Discount Telephone Service - get an honest estimate before you buy.

Ask The Inmate

Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA. Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

Great Deals For You and Your Inmate