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NE FL State Hospital Visitation Center

Reentry & Treatment Facility

Last Updated: May 12,2026


Visitation Hours

Visiting a Resident at Northeast Florida State Hospital (NEFSH)

Northeast Florida State Hospital (NEFSH) in MacClenny, Florida is a reentry and treatment facility, which operates differently from a jail or prison. Residents are transitioning back into the community, working in the community, or completing court-ordered treatment. Visitation rules are generally less restrictive than at a secure facility, but program requirements, curfews, and program phase all affect when and how a resident can receive visitors. Before traveling, call 904-259-6211 to confirm the current schedule and whether the resident is currently approved for visits.

Program Phases and Visitation Privileges

Most reentry programs operate in phases. Early-phase residents typically have the most restrictions: limited or no visits, no off-site passes, supervised contact only. As residents progress through the program by completing treatment milestones, maintaining employment, and following curfews, privileges expand. Mid-phase residents usually qualify for scheduled in-person visits and short off-site passes with approved family. Late-phase residents often have weekend furloughs or extended community access. To find out which phase the resident is in, call 904-259-6211.

ID, Conduct, and What to Bring

Bring a valid government-issued photo ID. Dress code at Northeast Florida State Hospital (NEFSH) is enforced, though typically less rigid than at a prison: no clothing that resembles staff or resident uniforms, no revealing attire, no items that could be used to introduce contraband. Most facilities prohibit visitors from bringing food, money, or personal items for the resident. Drug and alcohol testing of residents is routine, so visitors should not bring anything that could create a positive test through casual contact. Violations can result in the resident losing visiting privileges or facing a program sanction.

Off-Site Passes and Family Time

Many reentry programs allow residents to leave the facility for approved purposes: work, treatment, religious services, medical appointments, and family time. Off-site family passes typically require pre-approval, an approved sponsor (a family member who picks up and returns the resident), a planned itinerary, and adherence to curfew. For mid-to-late program phase residents, off-site time is often more meaningful than formal visits. To learn whether the resident qualifies and what's required to be added as a sponsor, call 904-259-6211.

Phone, Mail, and Money Transfer

Communication with a resident at Northeast Florida State Hospital (NEFSH) is generally easier than at a secure facility. Many residents have access to facility phones with looser restrictions, work phones, or personal cell phones during specific hours. Residents may also need help with transportation costs, work-related expenses, or program fees during their stay. For information on phone discount plans, money transfer, and mail services that work with reentry facilities, see InmateAid's services and call 904-259-6211.

To confirm current visiting hours, approved visitor requirements, and program phase status at Northeast Florida State Hospital (NEFSH), call 904-259-6211.

General Visitation Information

Northeast Florida State Hospital (NEFSH) - Visitation

Here you will find information primarily for persons with friends or loved ones who are residents of Northeast Florida State Hospital.

The following paragraphs explain the Visitation Rules and Schedules, Code of Behavior while visiting and information about the Hospitality House for extended visits.

If you are planning a visit, please review this information to ensure your visit is a pleasant one. If you should have any further questions about visitation, rules, and/or schedules, please contact the Community and Resident Relations Department at 904-259-6211, extension 1158.

Hospital Rules And Procedures For Visitors

  1. Visiting hours are:
    Monday - Friday, 3:30 p.m. - 5:30 p.m.
    Weekends and Holidays, 9:00 a.m. - 11:00 a.m. and any two hours between 1:00 p.m. - 5:30 p.m.
  2. Families of individuals who are listed as critical in the acute care facility (Shady Oaks and 3C Building 12) may visit at any time, as approved by the Service Team.
  3. Minors, as defined by Florida Statute, are permitted as visitors only under the supervision of an adult and must have approval 10 business days prior to visiting.
  4. All visitors will stop at the visitor’s information booth, at the main entrance, where security personnel will log in the name of each person, the time of their arrival, and the Unit/Living Area they intend to visit. The visitor will be issued a visitor's pass.
  5. No visitor may bring cameras or video cameras to the campus, unless the visitor signs, in advance, the proper authorization form.
  6. No visitor may bring alcoholic beverages, drugs, or weapons to the campus. Violators may be subject to arrest.
  7. No tobacco products of any kind are allowed. NEFSH is a Tobacco Free Environment.
  8. No visitor may give cash to persons served. All cash, money orders & checks must be deposited into the persons account. NEFSH is a Cashless Society. Residents are not allowed to have cash on their person, tokens are used in place of cash while residents are in the hospital.
  9. Visitors and residents must use the Visitor Center for their visitation or designated visitor’s room, lobby, or area; respecting the right to reasonable privacy of communication, dependent upon the physical construction of the building, and availability of a private area.
  10. No visitor shall be allowed to routinely enter the general living area. This includes hallways, sitting rooms, bedrooms, chart room, storage room, etc., except in the case of a critical resident in the Lemonwood Village where visitors may be allowed access to the resident's bedroom as necessary.
  11. Visitors shall not have access to medical records without a properly signed authorization presented to the medical records custodian and may only review these records subject to provisions established by law.
  12. Each living area will maintain a visitor’s log to include name, address, and relationship of each individual visiting the resident.
  13. Day passes, based on a written physician's order, will be maintained on the living area chart and the original given to the responsible party.