Shasta County Juvenile Hall

County Juvenile

Last Updated: June 21, 2019
2684 Radio Lane, Redding, CA 96001
Security Level
County juvenile - low
Facility Type
Satellite View of Shasta County Juvenile Hall

Shasta County Juvenile Hall basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 530-225-5838

This facility is for juvenile residents.

The Shasta County Juvenile Hall is a medium to low-security detention center located at 2684 Radio Lane Redding, CA that is operated locally by the Juvenile Justice Department and holds youths awaiting the determination of punishment for the crimes which they are accused. Most of the adolescents are here for less than two years.

Shasta County Juvenile Rehabilitation Facility (JRF) is a 24-hour secure detention facility capable of housing up to 90 residents. Located in Redding, California, the facility is staffed by Juvenile Detention Officers who supervise the Residents and are responsible for their care, custody and control. The JRF is a temporary holding facility for minors awaiting court and is operated in accordance with the regulations set forth in the California Minimum Standards for Juvenile Facilities, Title 15. Services include, but are not limited to, academic programming, medical and behavioral health care, organized recreation, religious and volunteer services, and programming facilitated by a compliment of community-based organizations. Services within the JRF include:

  • Mental Health Services: Mental Health Services (MHS) are provided by California Forensic Medical Group, Shasta County Mental Health, and other community based organization clinicians. MHS care provides crisis intervention services, individual therapy, psychotropic medication evaluations, and monitoring of youth on psychotropic medications.
  • Academic Programming: The Shasta County Office of Education operates a fully accredited high school program within the JRF.
  • Alternatives to Detention: In response to evidence based practices and the growing numbers of residents booked into the JRF, the Probation Department instituted strategies to address the specifics needs of the individual and the community. A comprehensive risk assessment was introduced to determine which young offenders were appropriate for detention and which could be safely managed without being locked up prior to and during their court proceedings. Current detention alternatives include intensive home supervision Juvenile Detention Alternative Program (JDAP) and use of temporary release (TR).
  • Other programs offered to youth in custody:
    • Boys Council
    • Girls Circle
    • Moral Reconation Therapy
    • Individual counseling
    • AA/NA
    • Planned Parenthood
    • Life Skills
    • Aggression Replacement Training
    • Gardening, Responsibility, and Ownership of Self, and Community Well-Being (GROW) Program
    • Cross Fit
    • Cardio Dance
    • Yoga
    • Arts and Crafts

You may send letters and other material under the following conditions:

  • A maximum of 4 pictures can be mailed at any given time.
  • The photos are not to exceed 5x7 and must not be framed, accessorized or in Polaroid format.
  • Pictures, letters and/or drawings depicting violence, sex, drugs, alcohol or gang affiliation are prohibited.
  • Business size envelopes are the largest accepted, any envelope that is larger is considered a package and will be returned to sender.

Mail Rules

  • All incoming mail to the minors must be processed and delivered by the United States Postal Service (USPS).
  • No musical greeting cards, stationary, stamps, writing materials or any food items are allowed.
  • Stickers, confetti or any other letter accessory items are considered contraband and are not accepted.
  • Do not send any money or packages.
  • Residents can receive during regular visiting pre-metered envelopes (no stamps or plain envelopes). You can purchase metered envelopes from the USPS.
  • The facility provides one (1) paid letter to a parent or guardian per day and one (1) paid letter to a friend per week.
  • Remember, all mail to minors must have the following information printed outside a plain envelope:
    • Name of Sender
    • Return Address
    • Minor’s Full Name
    • Facility Address


The Juvenile Rehabilitation Facility Court School is administered by the Shasta County Office of Education. It is located inside the Juvenile Rehabilitation Facility and is staffed with two full-time teachers, a resource teacher, and two full-time Instructional Assistants.

With brand state approved text books and a compliment of 6-8 computers in each classroom, we are able to provide up-to-date curriculum and technology for our varied student population. Each student is given individualized assignments according to their grade level, academic ability and requirements towards successfully completing a high school education. We offer the High School Exit Exam three times a year for those students who are required to take it.

The staff at the Juvenile Rehabilitation Facility Juvenile Court School is committed to working with the youth and assisting them to learn and move forward in their lives. The Juvenile Court School staff is proud to work hand-in-hand with Shasta County Probation Department in a team approach to best fill the needs of those minors we serve.

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Inmate Locator

Juvenile facilities overseen by Shasta County do not publish the names of the offenders housed in their facility. As such, there is no public forum for this information.

Visitation Information

Shasta County Juvenile Rehabilitation Facility - Visitation

Visiting Hours

12:15 PM – 2:15 PM
2:45 PM – 4:45 PM

12:15 PM – 2:15 PM
2:45 PM – 4:45 PM

Various Rules and Regulations


  • The resident may only have two visits per week. One on each visiting day.
  • Only parents and legal guardians are permitted to visit (Exceptions: Others may visit only if they are preapproved by the resident’s probation officer and part of his PACT and IC case plans and must be the age of majority).
  • Visitors must schedule appointments to visit.


  • All visitors are subject to search.
  • You must bring a valid photo I.D.
  • When entering the JRF you may only bring in your I.D. and one key which will be placed in a storage container in exchange for a numbered visiting badge.
  • There are no lockers and the probation department is not responsible for lost or stolen items.
  • You must be here prior to the actual visiting hours to enter.
  • You may bring in no more than two (2) paperback books for your child, with their name written on it, to be given to the check in officer. The subject matter of the books must be free of gangs, drugs, alcohols, violence and sex free unless it is a pro-social message or learning.No magazines are allowed. Please note that the book becomes the property of the JRF after your child leaves the facility.
  • During regular visiting hours, you may bring pre-metered envelopes with your child’s first and last name written on them with permanent marker.


  • Those visitors who pose a safety risk or who have a warrant will not be allowed to visit.
  • Those residents who pose a safety risk to the facility and/or others will visit in the no-contact visiting rooms.
  • Physical contact with the residents is prohibited, i.e. hugging, holding hands.
  • No articles of any type may be given to the residents.

Dress Code and Appearance

  • Tattoos that depict gang affiliation, drugs, alcohol, or violence must be covered.
  • Prohibited clothing
  • Gang attire, low cut shirts/blouses, any shirt that exposes midriff, clothing that promotes alcohol, cigarettes, sex, drugs, gangs or violence, sheer or see-through, hats or bandanas of any form or jackets, sweatshirts.

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Facility Type

The Shasta County Juvenile Hall is within the jurisdiction of the Shasta County Juvenile Justice System located at 2684 Radio Lane, Redding, CA. We encourage you to review these questions and answers! If you have a question, let us know and we will answer it for you.

What is a status offense?

A status offense is a violation of the juvenile code which, if that same act were committed by an adult, would not be a violation of the law. There are only five status offenses recognized by California law.

They are: (1) truancy, (2) incorrigible child, (3) runaway child, (4) behavior or associations injurious to the welfare of the child and (5) the child is charged with an offense not classified as criminal or applicable only to children.

What happens when a juvenile is taken into custody?

The juvenile will be released to the juvenile’s custodian or another suitable person unless substantial reasons exist for detaining the juvenile. Generally, appropriate reasons for detention in reference to delinquent acts may include, but are not limited to:

1. Alleged acts resulting in serious bodily injury or property damage/loss which constitutes a felony.

2. Acts of misconduct that placed any person or the general public at risk of serious harm.

3. Acts of misconduct involving a weapon or sexual offense.

4. Circumstances that indicate the juvenile is a significant flight risk and in need of protection.

Can a juvenile be held in a jail?

A juvenile may only be detained in a detention facility as specified by the court and may not be detained in any jail or other adult detention facility.

How long can a juvenile be kept in a detention center?

The Juvenile Officer or designee has the authority to authorize the detention of a juvenile for a period of fewer than twenty-four hours. The Court must authorize continued detention for a period of more than twenty-four hours.

Can a juvenile be handcuffed?

Juveniles may be handcuffed as needed to ensure the safety of all parties, including the juvenile. Juveniles under the age of thirteen should not be handcuffed as a matter of general practice unless the juvenile is combative r a threat to themselves.

Can a juvenile be fingerprinted and photographed?

Any juvenile taken into custody for offenses that would constitute a felony if committed by an adult shall be fingerprinted and photographed. This is a statutory requirement and consent by the Juvenile Division is not required. For misdemeanors, a juvenile’s fingerprints and photographs may be obtained only by a juvenile court order from the judge.

Can a juvenile be questioned by the police or other law enforcement?

Yes. However, before an in-custody interview or interrogation may begin, a juvenile must be advised by the Juvenile Officer or a designee trained by the Juvenile Officer of each their rights. The admissibility of any juvenile statement is determined by circumstances on a case-by-case basis.

Can a juvenile waive or give up their rights?

Yes. A juvenile may waive the right to have a parent, guardian, or custodian present, but the parent must be present and advised of the juvenile’s right to an attorney and remain silent, and the juvenile must be given the opportunity to consult with the parent, guardian, or custodian as to the waiver of the aforesaid rights.

What rights does a juvenile in custody have?

1. The right to remain silent;

2. The right to an attorney and if the juvenile is unable to afford an attorney, that one will be provided;

3. Any statement made to the Juvenile Officer or Juvenile Division personnel may be used in later Juvenile Division proceedings;

4. That if the juvenile indicates in any manner at any time in the interview, they do not wish to be questioned further, the questioning will stop; Any statement to law enforcement or persons other than the Juvenile Officer or Juvenile Division personnel may be used against the juvenile in the event the juvenile is prosecuted as an adult.

Custody/Security Level

Shasta County Juvenile Hall located in Redding, CA and is classified as low security juvenile detention center within the county of Shasta, CA Juvenile Justice System.

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How To Send Things

There are strict procedures for everything related to "sending things to an inmate" in a County juvenile - low facility. This includes sending money for commissary packages, sending mail like letters with photos, magazine subscriptions, buying phone time, postcards and greeting cards, and even distance learning courses (get your degree, you've got a lot of extra time). You also need to know about visitation, what are the hours and rules.

All of the information you could ever need to know is below, patiently scroll the page and get as much information about Shasta County Juvenile Hall that you'd ever want to know. If there is anything that you were looking for, but don't see, please email us at

How To Send Money:

How to Send an Inmate Money in California

Here are some general guidelines for sending money to an inmate's trust account; but not specific to a particular facility, institution or jail. Inmates need money to access several privileges like weekly shopping at the commissary, making phone calls, using the email service where offered, using the electronic tablets where offered and paying their co-pay when needing the medical or dental services. Some county jails require a per-night fee for the jail’s expenses.

What is a Commissary?

A commissary is a store within the jail. Commissary day is usually held once a week and can only be used if the inmate has funds in their commissary account, like a bank account within the institution. If the inmate has a job, their paycheck is deposited into this account, too.

The Commissary sells various products that the inmates may purchase if they have money on their books. Items sold are clothing, shoes, snacks and food, as well as hygienic products like soap, shampoo, and shavers. The commissary also sells products like books, magazines, televisions, radios, playing cards, headphones, MP3 players, electronic tablets, songs and educational programming. They also sell paper, envelopes, and stamps allowing the inmate to write their loved ones, friends and family. Facilities will provide stamps and paper to inmates who are indigent – eligible where no money has been in their commissary account for at least 30 days.

How you send money to an inmate?

Sending money to an inmate varies from state to state, depending if it is county, state or federal, their ways of accepting money for inmates’ changes by the money transfer company they’ve contracted with. Federal Prisons and some state-level prisons have centralized banking systems which means that you do not need to know where they are specifically, just that they are in the state systems of for instance the California, Texas, Florida DOC or the FBOP to name a few.

How do I send money using MoneyGram?

Some facilities will allow you to deposit cash through the lobby window stand-alone kiosk in the lobby or visitation room. Most facilities will also accept a postal money order mailed to the institution’s inmate mailing address made payable to the full inmate’s name.

Electronic banking allows friends and family members to send the funds online, and correctional departments are starting to favor this method because it is less work for staff and more accurate/easier to keep track of, as well as being more convenient.

Regardless of the method of sending funds, there are several key things you will need to know:
• Inmate’s full committed name
• Inmate’s ID number
• Inmate’s location – or a system like the federal BOP

Before sending any funds you should find out what online transfer companies the institution your inmate is incarcerated in uses. You can find this information on our site by navigating to the facilities page click on the Money Transfer button under the address and phone number.

Pay close attention to the rules of the facility. Sometimes they will require money senders are on the inmate's visitation list. Some correctional facilities have a deposit limit, like $200-300 at a time, but in federal, there is no limit.

MoneyGram, JPay, OffenderConnect, AccessCorrections, JailATM, WU, Touchpayonline, tigercommissary, smartdeposit are some of the money transfer firms being used by various facilities. MoneyGram is by far the oldest and most trusted.

Who else can access the money you send?

An inmate with fines or restitution will be subject to commissary/trust account garnishment. If the inmate has these financial obligations, they will be extracted from the inmate’s bank account. It may be a percentage or the entire amount depending on the situation. We recommend inmates who are going into their bid contact the counselor and make an arrangement beforehand. If you go in knowing they are taking 20-25% of all deposits is better than have them take it all and you find out in the commissary line when the account is zero.

Why is my inmate asking for more than I normally send?

This is generally a signal that the inmate is doing something they shouldn’t and need money to get them out of or through a situation. It could be gambling, it could be extortion it could be other things you don’t need to know on this forum (for now). Set boundaries with your inmate. Tell them that “this is the amount I can send each month” and that is it. There are no extras beyond the boundary. Also, NEVER send money to the account of another inmate on your inmate’s instruction. This is a sign that something is not right. If the corrections people discover this, and they do more times than not, it will result in some severe disciplinary action to the inmate, and certainly the loss of all privileges.

Who can I call if I suspect something?

We recommend speaking with the counselor or case manager of the facility and use a generic reference in the event that your suspicions are wrong. You needn’t put them in a more difficult position if they are.

Inmate Care Packages:

How to Buy Inmate Commissary Care Packages Online

Show your loved one how much you care – order a package today! The facilities usually have a weekly limit of about $100 per inmate, plus processing and tax. The orders do NOT count towards the inmates weekly commissary allowances Deposits can be made online for inmates 24/7 using a credit/debit card

There are also a few services that allow you how to order inmate commissary online. These trusted providers are approved and share revenue with the prisons from the sales to the inmates.

Here is a list of other similar programs prison commissary: Keefe Group, Access Securpak, iCareGifts, Union Supply Direct, Walkenhorst's, CareACell

Inmate Commissary:

What is Inmate Commissary?

Prison commissary (also sometimes referred to as inmate canteen) is a store for inmates housed within a correctional facility. While the very most basics may be provided for by a given correctional department, there are also other important goods/services that Florida prisoners and inmates must buy. For instance, supplies such as supplementary food, female hygiene products, books, writing utensils and a plethora of other things are examples of things that can be purchased as part of an inmate commissary packages for goods.

What is an Inmate trust account?

When you add money to an inmate account, the prison funds are stored on an inmate trust fund. This prison account basically acts as a personal bank account of an inmate. They will use this account to make Inmate Calls, pay for postage to Send Photos from Inmates, send emails from inmates, purchase Items from Commissary, receive wages from jobs, and more.

How To Send Mail:

This is how to send your inmate at Shasta County Juvenile Hall letters, photos, postcards, greeting cards and magazines

Incoming and outgoing inmate mail is subject to inspection for the presence of contraband that might threaten the safety, security or well-being of the jail/facility, its staff, and residents. Inmates may receive only metered, unstamped, plain white postcards no larger than 4" x 6" as mail. Writing must be in pencil or blue or black ink. Any other mail will be returned to the sender. If no return address is available, unauthorized mail will be stored in the inmate's locker until the inmate's release.

Inmate mail cannot contain any of the following: Create an immediate threat to jail order by describing the manufacture of weapons, bombs, incendiary devices, or tools for escape that realistically are a danger to jail security; Advocate violence, racial supremacy or ethnic purity; No current inmate-to-inmate mail will be allowed and will be destroyed.

The easiest workaround is to look over the mailing services of InmateAid. We have an automated system for sending your loved one that special message or picture. We send thousands of pieces of mail per month with NO issues with the prisons or jails. The envelopes display the InmateAid logo, the mail room knows for certain that the contents will not be compromising. This trust was established in 2012.

How To Send Greeting Cards and Postcards:

Greeting cards are great for the holidays and birthdays. The ones from the store often have more than just the message because the policies surrounding appropriate content (no nudity or sexually suggestive material no matter how funny), and they cannot have glitter, stickers or anything else that makes the card different from a normal plain old card. Instead of going to the Hallmark store in the mall and looking around for hours - go to our easy to search Greeting Cards service.

It takes literally 45 seconds and it's very affordable for what you're getting (and what they are getting, too!). Select from 100s of birthday, anniversary and every holiday you can think of, and VERY easy to send from your phone on InmateAid:

Don't forget Christmas, Thanksgiving, Mother's Day, Father's Day, New Year's, Ramadan, Hanukkah, Passover, Easter, Kwanzaa or Valentine's Day!

In less than a minute and only $0.99, this act of kindness will be worth a million to your inmate. If you have a picture or two and don't want to write a long letter. Type out a little love in the message box and send your latest selfie... only 99 cents!

Don't wait until the moment has passed, it's easy and convenient to let them know you're thinking of them at every moment.

How To Send magazines and Books:

Send magazines to Shasta County Juvenile Hall at 2684 Radio Lane, Redding, CA

Send the best magazines and books to your Inmate in jail or prison, it's the gift that keeps on giving all year round, There is nothing more exciting to an inmate (besides their release date) than getting their favorite magazine every month at mail call.

Magazines and books must come directly from the publisher. You are not allowed to send single magazines in an envelope. They need to come directly from the publisher with your inmate's name affixed to the address label. Magazine subscriptions are easy to set up, it takes literally 2 minutes.

You know when you go into the grocery and browse the new magazines on display? You see hundreds. Inside they place a little card that if you fill it out and send it in with your inmate's name, ID number and facility address - you drop it in the mail and in 8-12 weeks your inmate gets an issue every month for a whole year. Thankfully, there is an easier way, just CLICK here and browse yourself. Select a title or two and add your inmate's name to the order. It's fast, it's reliable and it's at a discounted rate for your convenience.

How To Save Money on Inmate Calls

The prison phone companies have a monopoly at the facility they have a contract with. Profits are shared so there is no incentive for their representatives to show you how to save money. They post their rates and in almost every case, there are at least two pricing tiers. Depending on where you are and where your inmate is, the type of phone number you use will make all the difference.

In federal prison, the answer is simply that a new local number will change your inmate's call rate from $.21 per minute to only $.06 per minute. Fed gives you only 300 minutes per month, the local line service is only $8.95, no hidden fees or bundling of other unwanted service charges

For the other facilities that are not federal, it used to be that a local number was the answer. Now, its market intelligence and InmateAid has made it their business to know what the best deal is in every scenario. And we can tell you that in 30% of the cases, we cannot save you a penny - and neither can anyone else. But we will give you a refund if we can't save you money.

For more specific information on inmate calls, you will want to navigate to the facility your inmate is incarcerated in through our site by going to Prison Directory and following the links to the Discount Telephone Service - get an honest estimate before you buy.

Ask The Inmate

Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA. Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

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