Southwest Juvenile Hall

County Juvenile

Last Updated: June 28, 2019
30755 Auld Rd, Murrieta, CA 92563
Security Level
County juvenile - low
Facility Type
Satellite View of Southwest Juvenile Hall

Southwest Juvenile Hall basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 951-600-6750

This facility is for juvenile residents.

The Southwest Juvenile Hall is a medium to low-security detention center located at 30755 Auld Rd Murrieta, CA that is operated locally by the Juvenile Justice Department and holds youths awaiting the determination of punishment for the crimes which they are accused. Most of the adolescents are here for less than two years.

Youth who are detained in a juvenile detention facility are pending court hearings, serving commitment time, or awaiting out-of-home placement in a foster/group home, camp or a county treatment facility. Youth can be placed in a treatment facility, by the courts, with the intent to rehabilitate and educate the youth prior to re-entering the community. A small percentage of youth apprehended by law enforcement agencies are actually detained in a juvenile detention facility. Most youth are released to their parent(s)/legal guardian(s).

Orientation Process:
All incoming youth will be oriented about juvenile facility procedures, rules, behavioral expectations, services and programming. Youth will be given an advisement of rights. The orientation is intended to prevent rule violations and to provide a safe and secure environment for both youth and staff. Accommodations will be made to provide information to youth who are impaired, disabled or do not speak English.

The following items shall be issued to youth upon their arrival to a living unit:
2 Blankets
2 Sheets
1 Pillowcase
Sandals(shower shoes)
Tennis Shoes

Hygiene Supplies
Towel/Washcloth Toothpaste
Hygiene Bag

NOTE: Items at treatment facilities may vary

Intake Process:
After youth have been admitted into a juvenile detention facility, the Detention Control Officer (DCO) will begin the intake process. The DCO will read youth their Miranda Rights and speak with them. Here are some of the things that may be discussed:
A. Information regarding the youth’s:
telephone number,
school name,
birth date,
weight, etc.
B. Information regarding the youth’s parents/legal guardians:
birth date,
contact information,
occupation, etc.
C. Information regarding school:
attendance history,
grades, etc.
D. Health and mental health history.

After the interview, the DCO may make a telephone call to the youth’s parents/legal guardians. Youth may speak to their parents/legal guardians at this time. The DCO will also ask many of the same questions to the parents/legal guardians to verify information provided by the youth. The youth will also be required to take the following assessments, which are necessary to determine the needs of the youth while in custody:
A. MAYSI (Massachusetts Youth Screening Instrument) Mental Health Assessment.
B. PREA (Prison Rape Elimination Act) Screening Assessment.
C. JAMS (Juvenile Intake Detention) Assessment.
Youth will be required to sign the following forms during the intake process:
A. Grievance Procedure B. Medical Record C. O.C. Pepper Spray Warning
D. Prison Rape Elimination Act (PREA) Advisement E. Resident Orientation
F. Rights to Religious Services After the intake process, the DCO will prepare a packet of the youth’s information to be sent to the Probation Officer (assigned to court intake).

Court Process:
The youth’s allegations will be reviewed by the District Attorney and Probation Officer on the next judicial (working) day after the youth’s detention. If the District Attorney determines that the allegations against the youth are legally sufficient and the Probation Officer determines they should be detained, the youth’s case will be heard in court. If the allegation is a felony or misdemeanor that includes violence, possession and/or use of a weapon, and/or the youth is on probation/parole; they must appear in Juvenile Court within three (3) judicial (working) days after the youth’s detention. If the youth is not on probation/parole and the allegation is a misdemeanor that does not include violence, possession and/or use of a weapon; they must appear in Juvenile Court within two (2) judicial (working) days. The Probation Officer will notify the youth’s parents/legal guardians of the assigned court date.

If the youth is accused of committing a serious felony, for example: murder, arson or armed robbery, and they are 14 years or older at the time the crime was committed they can be tried as an adult in adult court. Youth will still be housed at juvenile hall, but they will attend adult court. The Probation Officer will advise the youth if their charges fall under this category. Youth may have a fitness for hearing in juvenile court to determine if their case will be heard in juvenile or adult court.

Legal Access:
Youth have the right to contact their attorney. This may be done by telephone, during free time periods, as explained in the “Telephone Use” section of this handbook. The best time to contact an attorney by telephone is during business hours between 8:00 a.m. to 5:00 p.m., Monday through Friday. Youth can ask a staff for assistance. Staff will make arrangements for them to contact their attorney during business hours.

Health Care:
On-site health care staff are responsible for carrying out the health care plan of each youth. Sick-call rounds, emergency treatment, and medication distribution are part of various duties completed by on-site health care staff.

A physician is also part of the on-site health care staff and is responsible for treating detained youth. A complete physical examination will be performed within 96 hours of intake, unless a physical exam has been completed within one year, including, but not limited to the following:
A. A medical history of past and present illness and treatment will be completed.
B. A medical examination will be conducted.
C. A dental examination to identify any emergency dental care will be conducted.
D. An eye exam will be conducted.
E. Laboratory screening.
F. Females will be given a urine pregnancy test. Any youth suspected of having a communicable disease that could pose a significant risk to others in the facility may be placed in medical isolation until cleared by on-site health care staff.

Medication Dispensing:
A. Medications will be dispensed as ordered by the doctor. Sick-Call:
A. Youth wanting to see an on-site health care staff must fill out a ”Request for Health Care Visit” form, located on each living unit.
B. Completed forms are placed in the confidential health care staff’s box, located on each living unit. C. On-site health care staff will retrieve forms, prioritize requests and see youth. Additional appointments or treatment may be completed at Juvenile Hall, Riverside County Regional Medical Center, other local hospitals, dental providers, or by referrals to the youth’s private medical physician.

Mental Health Care: If youth are experiencing an emotional crisis, they may request to speak to someone about it. If they are feeling sad, want to hurt themselves, believe they are depressed, or cannot emotionally adjust to a detention/treatment setting, they may request to speak to any staff. Youth can also be referred to a mental health staff for services. Youth may request counseling services at any time. Mental health request forms are available to youth on each living unit. Request forms can be placed in the confidential mental health staff’s box located on each living unit. Mental health staff check for new requests on a daily basis.

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Inmate Locator

Juvenile facilities overseen by Riverside County do not publish the names of the offenders housed in their facility. As such, there is no public forum for this information.

Visitation Information

Southwest Juvenile Hall - Visitation

Unit One: Sunday 12:30p.m.-2:30p.m.
Unit Two: Saturday 9:30a.m.-11:30a.m.
Unit Four: Sunday 9:30a.m.-11:30a.m.

Family reunification and maintaining contact shall be provided for all youth while in custody. Youth are entitled to receive regular visitation on a weekly basis as specified for each unit.

Youth shall be allowed to receive regular visits from:
A. Parents/Legal Guardians
B. Grandparents
C. Persons authorized by the Probation Department

Visits are limited to two people from the authorized visiting list at any one time. ALL visitors must arrive at least 15 minutes prior to visiting. Late arrival may result in the visitor’s access being delayed or rescheduled. Visiting sessions will not be extended for late arrivals.

If parents or legal guardians are not available for visitation, a relative over the age of 21 years may be authorized to visit once they have been authorized by the Courts, the Probation Officer, or Administration.

Closed Circuit Television Security System cameras monitor and record all activities and interactions during visiting.

Letters, cards or pictures will NOT be accepted or allowed in during visiting hours. Court ordered visitations will be scheduled through the DO/SPO. They will be conducted either during normal visitation hours or a special visit will be arranged. Parents/legal guardians will need to notify the juvenile facility and make arrangements in advance.

Bringing firearms, explosives, alcoholic beverages, narcotics, and controlled substances into a detention facility is a crime and cause for arrest. Visitors are not to bring anything that is considered contraband. If they are caught bringing in contraband, their visitation will be terminated and they may be arrested and prosecuted. Bringing contraband into a secure juvenile facility is a felony. Welfare and Institutions Code Section 871.5 “… any person who knowingly brings or sends into, or who knowingly assists in bringing into, or sending into any county juvenile hall … any controlled substance, … any firearm, weapon, or explosive of any kind, or any tear gas weapon shall be punished by imprisonment in a county jail for not more than one year or by imprisonment in the state prison.”

Visiting Rules:
Visits will be supervised by Probation Corrections Officers. ALL visitors must adhere to the following guidelines:
A. Visitors will be required to present VALID PHOTO ID to the staff at the front door.
B. ONLY – Parents/legal guardians or grandparents and persons authorized by the Probation Department shall be admitted to the visiting area.
C. ONLY - two people from the authorized visiting list are permitted to visit at one time.
D. Visiting days and times are specifically scheduled for each unit. Youth are only permitted to receive visits on the day scheduled for their assigned living unit.
E. Visiting sessions are 2 hours in length - one day per week - no extensions.
F. ALL personal items MUST be secured in the coin operated public lockers.
G. The juvenile facility is not responsible for any lost or stolen items from the public lockers.
H. Visitors will be required to pass through a metal detector before entering the visiting area.
I. Visitors will be scanned with a hand held metal detector. J. Visitors will be asked to empty their pockets.
K. ONLY I.D. and locker keys will be allowed into the facility. NO EXCEPTIONS!
L. Visitors and youth must keep their hands clearly visible at all times.
M. Visitors who appear to be under the influence of alcohol and/or drugs will NOT be admitted.
N. Visitors must adhere to the following dress code: Visitors shall be appropriately attired. No tank tops, muscle shirts, short skirts, or other revealing attire is permitted. Clothing shall not display any gang affiliation, display sexual or lewd comments/pictures, or have the potential for being offensive to others. Visitors failing to dress appropriately and comply with this rule shall be denied access to the facility.
O. Behavior must remain appropriate at all times; absolutely NO profanity, yelling, threatening behavior, etc.
P. A visit may be terminated for inappropriate behavior and is at the discretion of staff/Duty Officer.
Q. Visitors who leave early will not be re-admitted to the visiting area.


Special Visits:
Special visits are visits that have been approved by the DO/SPO on days other than regular assigned visiting days. Special visits may include religious volunteers, court ordered family visits, and baby visits. Special visits shall be scheduled with the DO/SPO in advance

Orientation Process:
All incoming youth will be oriented about juvenile facility procedures, rules, behavioral expectations, services and programming. Youth will be given an advisement of rights. The orientation is intended to prevent rule violations and to provide a safe and secure environment for both youth and staff. Accommodations will be made to provide information to youth who are impaired, disabled or do not speak English.

Orientation shall be provided to youth prior to their arrival on a living unit.

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Facility Type

The Southwest Juvenile Hall is within the jurisdiction of the Riverside County Juvenile Justice System located at 30755 Auld Rd, Murrieta, CA. We encourage you to review these questions and answers! If you have a question, let us know and we will answer it for you.

What is a status offense?

A status offense is a violation of the juvenile code which, if that same act were committed by an adult, would not be a violation of the law. There are only five status offenses recognized by California law.

They are: (1) truancy, (2) incorrigible child, (3) runaway child, (4) behavior or associations injurious to the welfare of the child and (5) the child is charged with an offense not classified as criminal or applicable only to children.

What happens when a juvenile is taken into custody?

The juvenile will be released to the juvenile’s custodian or another suitable person unless substantial reasons exist for detaining the juvenile. Generally, appropriate reasons for detention in reference to delinquent acts may include, but are not limited to:

1. Alleged acts resulting in serious bodily injury or property damage/loss which constitutes a felony.

2. Acts of misconduct that placed any person or the general public at risk of serious harm.

3. Acts of misconduct involving a weapon or sexual offense.

4. Circumstances that indicate the juvenile is a significant flight risk and in need of protection.

Can a juvenile be held in a jail?

A juvenile may only be detained in a detention facility as specified by the court and may not be detained in any jail or other adult detention facility.

How long can a juvenile be kept in a detention center?

The Juvenile Officer or designee has the authority to authorize the detention of a juvenile for a period of fewer than twenty-four hours. The Court must authorize continued detention for a period of more than twenty-four hours.

Can a juvenile be handcuffed?

Juveniles may be handcuffed as needed to ensure the safety of all parties, including the juvenile. Juveniles under the age of thirteen should not be handcuffed as a matter of general practice unless the juvenile is combative r a threat to themselves.

Can a juvenile be fingerprinted and photographed?

Any juvenile taken into custody for offenses that would constitute a felony if committed by an adult shall be fingerprinted and photographed. This is a statutory requirement and consent by the Juvenile Division is not required. For misdemeanors, a juvenile’s fingerprints and photographs may be obtained only by a juvenile court order from the judge.

Can a juvenile be questioned by the police or other law enforcement?

Yes. However, before an in-custody interview or interrogation may begin, a juvenile must be advised by the Juvenile Officer or a designee trained by the Juvenile Officer of each their rights. The admissibility of any juvenile statement is determined by circumstances on a case-by-case basis.

Can a juvenile waive or give up their rights?

Yes. A juvenile may waive the right to have a parent, guardian, or custodian present, but the parent must be present and advised of the juvenile’s right to an attorney and remain silent, and the juvenile must be given the opportunity to consult with the parent, guardian, or custodian as to the waiver of the aforesaid rights.

What rights does a juvenile in custody have?

1. The right to remain silent;

2. The right to an attorney and if the juvenile is unable to afford an attorney, that one will be provided;

3. Any statement made to the Juvenile Officer or Juvenile Division personnel may be used in later Juvenile Division proceedings;

4. That if the juvenile indicates in any manner at any time in the interview, they do not wish to be questioned further, the questioning will stop; Any statement to law enforcement or persons other than the Juvenile Officer or Juvenile Division personnel may be used against the juvenile in the event the juvenile is prosecuted as an adult.

Custody/Security Level

Southwest Juvenile Hall located in Murrieta, CA and is classified as low security juvenile detention center within the county of Riverside, CA Juvenile Justice System.

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How To Send Things

There are strict procedures for everything related to "sending things to an inmate" in a County juvenile - low facility. This includes sending money for commissary packages, sending mail like letters with photos, magazine subscriptions, buying phone time, postcards and greeting cards, and even distance learning courses (get your degree, you've got a lot of extra time). You also need to know about visitation, what are the hours and rules.

All of the information you could ever need to know is below, patiently scroll the page and get as much information about Southwest Juvenile Hall that you'd ever want to know. If there is anything that you were looking for, but don't see, please email us at

How To Send Money:

How to Send an Inmate Money in California

Here are some general guidelines for sending money to an inmate's trust account; but not specific to a particular facility, institution or jail. Inmates need money to access several privileges like weekly shopping at the commissary, making phone calls, using the email service where offered, using the electronic tablets where offered and paying their co-pay when needing the medical or dental services. Some county jails require a per-night fee for the jail’s expenses.

What is a Commissary?

A commissary is a store within the jail. Commissary day is usually held once a week and can only be used if the inmate has funds in their commissary account, like a bank account within the institution. If the inmate has a job, their paycheck is deposited into this account, too.

The Commissary sells various products that the inmates may purchase if they have money on their books. Items sold are clothing, shoes, snacks and food, as well as hygienic products like soap, shampoo, and shavers. The commissary also sells products like books, magazines, televisions, radios, playing cards, headphones, MP3 players, electronic tablets, songs and educational programming. They also sell paper, envelopes, and stamps allowing the inmate to write their loved ones, friends and family. Facilities will provide stamps and paper to inmates who are indigent – eligible where no money has been in their commissary account for at least 30 days.

How you send money to an inmate?

Sending money to an inmate varies from state to state, depending if it is county, state or federal, their ways of accepting money for inmates’ changes by the money transfer company they’ve contracted with. Federal Prisons and some state-level prisons have centralized banking systems which means that you do not need to know where they are specifically, just that they are in the state systems of for instance the California, Texas, Florida DOC or the FBOP to name a few.

How do I send money using MoneyGram?

Some facilities will allow you to deposit cash through the lobby window stand-alone kiosk in the lobby or visitation room. Most facilities will also accept a postal money order mailed to the institution’s inmate mailing address made payable to the full inmate’s name.

Electronic banking allows friends and family members to send the funds online, and correctional departments are starting to favor this method because it is less work for staff and more accurate/easier to keep track of, as well as being more convenient.

Regardless of the method of sending funds, there are several key things you will need to know:
• Inmate’s full committed name
• Inmate’s ID number
• Inmate’s location – or a system like the federal BOP

Before sending any funds you should find out what online transfer companies the institution your inmate is incarcerated in uses. You can find this information on our site by navigating to the facilities page click on the Money Transfer button under the address and phone number.

Pay close attention to the rules of the facility. Sometimes they will require money senders are on the inmate's visitation list. Some correctional facilities have a deposit limit, like $200-300 at a time, but in federal, there is no limit.

MoneyGram, JPay, OffenderConnect, AccessCorrections, JailATM, WU, Touchpayonline, tigercommissary, smartdeposit are some of the money transfer firms being used by various facilities. MoneyGram is by far the oldest and most trusted.

Who else can access the money you send?

An inmate with fines or restitution will be subject to commissary/trust account garnishment. If the inmate has these financial obligations, they will be extracted from the inmate’s bank account. It may be a percentage or the entire amount depending on the situation. We recommend inmates who are going into their bid contact the counselor and make an arrangement beforehand. If you go in knowing they are taking 20-25% of all deposits is better than have them take it all and you find out in the commissary line when the account is zero.

Why is my inmate asking for more than I normally send?

This is generally a signal that the inmate is doing something they shouldn’t and need money to get them out of or through a situation. It could be gambling, it could be extortion it could be other things you don’t need to know on this forum (for now). Set boundaries with your inmate. Tell them that “this is the amount I can send each month” and that is it. There are no extras beyond the boundary. Also, NEVER send money to the account of another inmate on your inmate’s instruction. This is a sign that something is not right. If the corrections people discover this, and they do more times than not, it will result in some severe disciplinary action to the inmate, and certainly the loss of all privileges.

Who can I call if I suspect something?

We recommend speaking with the counselor or case manager of the facility and use a generic reference in the event that your suspicions are wrong. You needn’t put them in a more difficult position if they are.

Inmate Care Packages:

How to Buy Inmate Commissary Care Packages Online

Show your loved one how much you care – order a package today! The facilities usually have a weekly limit of about $100 per inmate, plus processing and tax. The orders do NOT count towards the inmates weekly commissary allowances Deposits can be made online for inmates 24/7 using a credit/debit card

There are also a few services that allow you how to order inmate commissary online. These trusted providers are approved and share revenue with the prisons from the sales to the inmates.

Here is a list of other similar programs prison commissary: Keefe Group, Access Securpak, iCareGifts, Union Supply Direct, Walkenhorst's, CareACell

Inmate Commissary:

What is Inmate Commissary?

Prison commissary (also sometimes referred to as inmate canteen) is a store for inmates housed within a correctional facility. While the very most basics may be provided for by a given correctional department, there are also other important goods/services that Florida prisoners and inmates must buy. For instance, supplies such as supplementary food, female hygiene products, books, writing utensils and a plethora of other things are examples of things that can be purchased as part of an inmate commissary packages for goods.

What is an Inmate trust account?

When you add money to an inmate account, the prison funds are stored on an inmate trust fund. This prison account basically acts as a personal bank account of an inmate. They will use this account to make Inmate Calls, pay for postage to Send Photos from Inmates, send emails from inmates, purchase Items from Commissary, receive wages from jobs, and more.

How To Send Mail:

This is how to send your inmate at Southwest Juvenile Hall letters, photos, postcards, greeting cards and magazines

Incoming and outgoing inmate mail is subject to inspection for the presence of contraband that might threaten the safety, security or well-being of the jail/facility, its staff, and residents. Inmates may receive only metered, unstamped, plain white postcards no larger than 4" x 6" as mail. Writing must be in pencil or blue or black ink. Any other mail will be returned to the sender. If no return address is available, unauthorized mail will be stored in the inmate's locker until the inmate's release.

Inmate mail cannot contain any of the following: Create an immediate threat to jail order by describing the manufacture of weapons, bombs, incendiary devices, or tools for escape that realistically are a danger to jail security; Advocate violence, racial supremacy or ethnic purity; No current inmate-to-inmate mail will be allowed and will be destroyed.

The easiest workaround is to look over the mailing services of InmateAid. We have an automated system for sending your loved one that special message or picture. We send thousands of pieces of mail per month with NO issues with the prisons or jails. The envelopes display the InmateAid logo, the mail room knows for certain that the contents will not be compromising. This trust was established in 2012.

How To Send Greeting Cards and Postcards:

Greeting cards are great for the holidays and birthdays. The ones from the store often have more than just the message because the policies surrounding appropriate content (no nudity or sexually suggestive material no matter how funny), and they cannot have glitter, stickers or anything else that makes the card different from a normal plain old card. Instead of going to the Hallmark store in the mall and looking around for hours - go to our easy to search Greeting Cards service.

It takes literally 45 seconds and it's very affordable for what you're getting (and what they are getting, too!). Select from 100s of birthday, anniversary and every holiday you can think of, and VERY easy to send from your phone on InmateAid:

Don't forget Christmas, Thanksgiving, Mother's Day, Father's Day, New Year's, Ramadan, Hanukkah, Passover, Easter, Kwanzaa or Valentine's Day!

In less than a minute and only $0.99, this act of kindness will be worth a million to your inmate. If you have a picture or two and don't want to write a long letter. Type out a little love in the message box and send your latest selfie... only 99 cents!

Don't wait until the moment has passed, it's easy and convenient to let them know you're thinking of them at every moment.

How To Send magazines and Books:

Send magazines to Southwest Juvenile Hall at 30755 Auld Rd, Murrieta, CA

Send the best magazines and books to your Inmate in jail or prison, it's the gift that keeps on giving all year round, There is nothing more exciting to an inmate (besides their release date) than getting their favorite magazine every month at mail call.

Magazines and books must come directly from the publisher. You are not allowed to send single magazines in an envelope. They need to come directly from the publisher with your inmate's name affixed to the address label. Magazine subscriptions are easy to set up, it takes literally 2 minutes.

You know when you go into the grocery and browse the new magazines on display? You see hundreds. Inside they place a little card that if you fill it out and send it in with your inmate's name, ID number and facility address - you drop it in the mail and in 8-12 weeks your inmate gets an issue every month for a whole year. Thankfully, there is an easier way, just CLICK here and browse yourself. Select a title or two and add your inmate's name to the order. It's fast, it's reliable and it's at a discounted rate for your convenience.

How To Save Money on Inmate Calls

The prison phone companies have a monopoly at the facility they have a contract with. Profits are shared so there is no incentive for their representatives to show you how to save money. They post their rates and in almost every case, there are at least two pricing tiers. Depending on where you are and where your inmate is, the type of phone number you use will make all the difference.

In federal prison, the answer is simply that a new local number will change your inmate's call rate from $.21 per minute to only $.06 per minute. Fed gives you only 300 minutes per month, the local line service is only $8.95, no hidden fees or bundling of other unwanted service charges

For the other facilities that are not federal, it used to be that a local number was the answer. Now, its market intelligence and InmateAid has made it their business to know what the best deal is in every scenario. And we can tell you that in 30% of the cases, we cannot save you a penny - and neither can anyone else. But we will give you a refund if we can't save you money.

For more specific information on inmate calls, you will want to navigate to the facility your inmate is incarcerated in through our site by going to Prison Directory and following the links to the Discount Telephone Service - get an honest estimate before you buy.

Ask The Inmate

Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA. Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

Great Deals For You and Your Inmate