On-Site Visitation Hours
Visitors must follow the dress code and behavior guidelines whether they are visiting here or from their computer/smartphone. Violations may result in the termination of the visit.
Online Video Visitation
Online visits can be scheduled in advance, allowing remote connection from home or work. Visitors must set up an account and adhere to dress and behavior guidelines. Visits cost a minimum of $0.25 per minute and are monitored for security.
General Information
Visitation hours and policies are subject to change. Call the facility at 417-868-4048 for updates. For more information and to set up an online visitation account.
Visitation Information - Greene County MO Jail
Facility Contacts
ICE Officer (Chicago Field Office detained unit): chi-ero-detained@ice.dhs.gov Attorney visit scheduling (Jenifer Fox): 417-380-5991 Attorney visit email: gcjailvisitation@onmicrosoft.com IC Solutions customer service: 888-506-8407 Viapath Technologies (text messaging): 800-205-5510
Visiting Format
All friend and family visits are by video and are non-contact. Visits are scheduled and conducted through the IC Solutions app on any Android or iOS device.
Detainees get 30 minutes of free visitation per week. There is no cost to set up an account.
The detainee schedules visit days and times directly with the visitor. The detainee is responsible for letting the visitor know the facility rules, prohibited behavior, and any times when visits are restricted.
Setting Up an Account
Create a prepaid IC Solutions account by visiting IC Solutions, downloading the ICS Mobile app, or calling 888-506-8407.
Text messaging is available through Viapath Technologies. Call 800-205-5510 to set up.
Visitation Restrictions
A visit can be denied or terminated, and video visit privileges suspended, for any of the following:
Violation of facility rules by the detainee. Visitor or detainee dress that excites the senses, including transparent clothing, exposed breasts, or exposed genitalia. Vulgarity, racial or ethnic slurs, or confrontational remarks. Any behavior the monitoring or housing unit officer considers disruptive to operations or to facility security and good order. Contacting a victim or witness, which can result in criminal charges. Discussing or displaying illegal activity, which may be forwarded to the prosecutor's office.
Violations may result in extended denial of video visiting privileges. Some violations may also lead to charges under Missouri Revised Statutes, including:
574.090: Ethnic Intimidation in the First Degree 574.093: Ethnic Intimidation in the Second Degree 574.010: Peace Disturbance 575.270: Tampering with a Victim or Witness
Special Visits
Personal visits beyond regular video visitation can be arranged in exigent circumstances. Special visits must be approved in advance by the Major or Captain(s), or by the on-duty shift supervisor if they are unavailable. They normally happen during business hours; visits outside those hours require advance approval from jail administration based on circumstances.
Visiting Rules
All friend and family visits are non-contact and conducted by video.
For in-person entry to the facility, every visitor is subject to a pat-down, bag inspection, and metal scan. Refusing a search means you will not be admitted. No firearms or weapons of any kind. No electronic devices (cell phones, pagers, radios) in secure areas. Visitors cannot pass anything to detainees or carry items into the visitation area.
If you appear intoxicated, you will be turned away.
Attorney Visits
In-person attorney visits are available 24 hours a day, 7 days a week (Central Time). Bring a photo ID and your BAR card for identification.
A list of pro bono legal organizations is posted in every housing unit and updated quarterly. Detainees are responsible for contacting these organizations to schedule appointments.
Virtual Attorney Visits and Legal Calls
The preferred way to request video teleconference (VTC) meetings or confidential legal phone calls is through the WebEx visitation scheduling system. Attorneys can contact Jenifer Fox at 417-380-5991 or email gcjailvisitation@onmicrosoft.com to request access.
Appointments must be requested at least 24 hours in advance. Sessions run Monday through Friday, 8 a.m. to 11 a.m. and 1 p.m. to 4 p.m., in 30 to 60-minute blocks. There is no cap on how many VTC appointments an attorney can request, but no attorney can have more than one 60-minute meeting with the same detainee in a single day.
The email request must include: the attorney's full name and contact info (phone, email, Zoom or Cisco WebEx account), the detainee's name and A-number, several proposed dates and times, the attorney's government ID, proof of legal status (bar card, attorney license, paralegal license, or similar), and the eFiled G-28 unless this is a pre-representational visit. If a legal assistant is joining alone, attach a letter of authorization on firm letterhead and the assistant's government ID.
Only legal representatives, legal assistants, and interpreters are allowed on these calls. No family, no friends. The attorney can use outside interpretation services during the session. Calls are confidential; an officer stays within sight but out of earshot and will knock 5 minutes before the cutoff.
Legal Mail by Fax
The facility does not have a fax machine. Faxed legal documents cannot be sent to or from this location.
Consular Visits
Consular officials can meet with their nationals at any time. Make arrangements with the ICE officer through the Chicago Field Office detained unit at chi-ero-detained@ice.dhs.gov when possible, and bring credentials.
Clergy Visits
Detainees can have one clergy visit per week, lasting 20 minutes, during normal visitation hours between 8 a.m. and 4:30 p.m., Monday through Friday.
The facility has six chaplains and other community religious leaders available. If you want a specific person who is not on the approved list, that person can apply to be added. The facility runs a background check and requires a copy of their ministerial license or ordination, plus a letter from their religious organization confirming they are in good standing.
If a family member is also a member of the clergy, they must visit either as clergy or as a family member on your regular visitation day, but not both.
Clergy without prior clearance may be approved to visit on the spot if they bring adequate identification (ordination, license, or letter from the church).
All Visitors are subject to search once inside the facility.
The public may visit no more than one time per week, Monday through Saturday at this Springfield MO location. Visitors must sign inat least 15 minutes before their scheduled visits. If you schedule a visit and don't show up or show up late, you will not be allowed to visit the rest of that week, including Saturday. If a visit on Saturday is scheduled, and the visitor does not show up or shows up late, they will not be allowed to visit until the following Saturday. Repeated late arrival or no-show violations may result in longer suspension of visiting privileges. Inmates are allowed no more than one (1) visit per day. Visitors under the age of 18 must be accompanied by their parent or legal guardian, unless they are visiting a parent. Unaccompanied minors (under age 18) visiting a parent must present a copy of their birth certificate. Children must remain with the parent at all times during the visit. All visitors must have acceptable identification. This includes a drivers license with picture identification, military ID, or other verifiable picture ID. Three (3) pieces of non-picture ID may substitute for picture ID.
No mail or messages for inmates will be accepted. Mail must go through the U.S. Mail. Visitors may only visit the inmate they have signed up to visit. Any visitor who appears to be under the influence of alcohol or drugs will not be permitted to visit. Inappropriate behavior, including the use of profanity, will not be permitted. No weapons will be permitted. All other items listed in the jail lobby are prohibited. There is a maximum of four (4) visitors per booth, including children, and the door must remain closed.
All visitors must wear appropriate clothing, including shoes and shirts. Restrictions on attire or appearance include: No miniskirts or similar attire; no low-cut or revealing necklines; no attire with obscene or offensive language; and no persons with a bare midriff will be permitted to visit. Visitors cannot bring items into the visiting area including weapons of any kind, purses, handbags, backpacks, diaper bags, food, drink, gum, baby bottles, pictures, books, toys, writing utensils, strollers or carriers, cell phones, cameras, or any other electronic devices.
Violation of the above restrictions may cause the visit to be cancelled or terminated, and visiting privileges may be suspended by the Greene Sheriffs Department. The on-duty supervisor may cancel visits without notice due to circumstances within the jail.
County - Rules by type
The Greene County MO Jail (ICE), located in Springfield, MO, plays a crucial role in facilitating successful offender reintegration into the community, a cornerstone of effective crime control strategies. With a focus on rehabilitation and community engagement, the center aims to support individuals as they transition from incarceration back into society. However, this process is governed by a multitude of rules and regulations that visitors must adhere to, ensuring the safety and security of all involved parties.
Visitors to the prison must navigate a complex set of guidelines regarding identification, conduct, and the items they can bring during visits. These rules are in place to maintain order within the facility and to protect both visitors and inmates. For example, visitors are required to present proper forms of identification upon arrival, such as a driver's license or government-issued ID card. This helps to verify their identity and ensure that they are authorized to visit the inmate.
Furthermore, visitors must adhere to strict rules regarding their conduct while inside the facility. Disruptive behavior, the use of loud or obscene language, or engaging in any form of sexual behavior can result in the termination of the visit and may lead to further consequences. Additionally, visitors are prohibited from bringing certain items into the visiting room, including cell phones, cameras, and weapons. These restrictions help to maintain the safety and security of the facility and prevent any unauthorized items from entering the prison.
In addition to these general rules, there are specific guidelines that visitors must follow depending on their circumstances. For example, visitors with children must ensure that they are supervised at all times and that they do not engage in any inappropriate behavior while inside the facility. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.
Another important aspect of visiting a prison is understanding the limitations and restrictions that may apply to certain individuals. For example, individuals who have previously been incarcerated, are currently under probation or parole supervision, or are victims of the inmate are typically not permitted to visit. Likewise, individuals who have had their visiting privileges suspended or who have an active protection from abuse (PFA) order against them are also prohibited from visiting the inmate.
Despite these restrictions, there are procedures in place for individuals who wish to visit an inmate but are not permitted under normal circumstances. Inmates can initiate a request to have a prohibited visitor added to their visiting list, and a recommendation from the inmate's unit team may allow the visitor to be approved by the facility manager or designee. However, reinstatement of visiting privileges is not guaranteed, and individuals whose visiting privileges have been suspended must write to the appropriate facility manager seeking reinstatement.
Upon arrival at the prison, visitors are subject to a thorough screening process to ensure that they do not bring any contraband into the facility. This includes a search of their person, their belongings, and their vehicle. Visitors must also pass through a metal detector and may be subject to additional screening measures, such as drug screenings conducted by dogs or special devices. Failure to pass these screenings can result in the denial of the visit and may lead to further consequences.
Once inside the visiting room, visitors must continue to adhere to the rules and regulations set forth by the prison. This includes refraining from conversing with other inmates or their guests, as well as following any specific instructions given by the visiting room officers. Visitors are also responsible for keeping control of their children and ensuring that they do not engage in any disruptive behavior.
In addition to these general guidelines, there are specific rules that visitors must follow depending on their circumstances. For example, visitors with infants must adhere to guidelines regarding the types and amounts of baby items they can bring into the visiting room. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.
Overall, visiting a prison requires careful adherence to a complex set of rules and regulations designed to maintain order and security within the facility. By understanding and following these guidelines, visitors can help to ensure a safe and positive experience for themselves, the inmates, and the staff.