Are there other package vendors besides Union Supply

Yes, there is another main company, but here is the important part most people miss:

In Florida, you usually cannot choose freely between vendors. The Department of Corrections assigns approved vendors and specific ordering windows. That is why Union Supply told you to wait until October.

The other major vendor is Access Securepak. They run Florida’s quarterly package program, where:

• Orders are only accepted during certain dates each quarter
• Items are pre approved by the Florida DOC
• Inmates are limited on how many packages they can receive 

There are typically set ordering periods (quarterly or seasonal), and if your son or nephew just arrived in August, they may not be eligible until the next ordering cycle opens. That is normal.

Why you’re being told to wait:

• New arrivals often have a waiting period
• Facilities must process intake and property limits first
• Package programs only open during certain months

Important reality:
Even though there are companies like:

• Union Supply Direct
• Access Securepak

You can only order from the one approved for that facility and that specific time window. You cannot bypass that by using another company.

What you can do right now:

• Wait for the next ordering window to open
• Make sure they are eligible (some camps and annexes have limits)
• In the meantime, use commissary deposits so they can buy items themselves

Bottom line
Yes, there is another company, but the delay you are running into is not about the company. It is about Florida DOC rules and ordering schedules. Once the next window opens, you will be able to order.