Reviewed on: April 28,2026
Inmate Phone Calls

Can an Inmate See and Edit Their Approved Phone Call List?

Question for former GTL VA inmates: How can an inmate delete phone numbers from their call list. How do they find out what numbers are currently on their phone list if they forget?

Inmates control their own approved phone list.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer May 20,2022 · Inmate Phone Calls
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Inmates control their own approved phone list. They can add and remove numbers themselves through the GTL phone system at the facility, typically using the kiosk or the phone unit interface, without needing staff involvement to make those changes.

If your person has forgotten what numbers are currently on their list, the simplest way to get that information is to ask their counselor. The counselor can print out a report of the current approved numbers on file. That gives them a clear record of what is there so they can make any changes they want from an informed position.

This is one of those things that is easier to manage from the inside than most people on the outside realize. The list is the inmate's to maintain, and keeping it current is worth doing, particularly if circumstances change and certain numbers no longer need to be on it.

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Accepted Answer Date Created: May 20,2022
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed April 2026.