Can I Get a Refund From InmateAid

Yes. In almost every case InmateAid is happy to provide a refund if you are not satisfied with your experience.

We understand that things do not always go as planned. Mail occasionally gets delayed or lost in transit. Magazines sometimes go missing, which unfortunately does happen. Phone lines do not always produce the savings we hoped for in every situation. Whatever the reason, we would rather make it right than leave a customer frustrated.

To request a refund simply email us at aid@inmateaid.com and explain your situation. Our team will take care of you promptly.

InmateAid has been serving families of incarcerated loved ones since 2012 and our A+ BBB rating reflects our commitment to standing behind everything we offer. Your satisfaction matters to us and we will do whatever we reasonably can to make sure you feel good about your experience.