Can inmates at Segovia use their tablet make video calls?

At the Segovia Unit, inmates are permitted one remote video visit per month at no cost. These visits must be scheduled in advance through the Texas Department of Criminal Justice (TDCJ) Online Visitation Portal. 

Key Video Call Rules

• Monthly Limit: Inmates are restricted to one 60-minute video visit per month.
• Cost: Tablet-based video visits at Segovia are free of charge. While some other Texas units use the paid Securus platform ($10.00 per visit), Segovia typically utilizes the free TDCJ portal system.
• Scheduling: Visits must be scheduled through the Online Visitation Portal. Slots often open at midnight on Saturdays and fill up very quickly.
• Approved List: You must be an approved visitor on the inmate’s visitation list and have a verified account in the portal before you can schedule.
• Connection Method: For free tablet visits, you will typically receive a link via text or email shortly before the scheduled time. You may need to download the Jitsi Meet app to join the call. 

Schedule at Segovia Unit

Video and tablet visitation at the Segovia Unit generally follows this schedule: 

• Saturdays: 8:00 AM – 5:30 PM
• Sundays: 8:00 AM – 5:30 PM 

Have you already created and verified your account on the TDCJ Visitation Portal to begin the scheduling process?