Reviewed on: April 17,2026

Can Two Families Send Money to the Same Inmate Separately?

Our son has two families. His mothers and his fathers. Are financial accounts kept separate, or are we sending money to the commissary for everyone to use? How will our son keep track of the money his mother sends for letters, postcards, etc. and the money his father sends? Two accounts possibly? Does our son need to know the different accounts to pull from? I'm thoroughly confused. Not on my end because I have access to review my account but it seems confusing for the inmate.

Asked: December 06, 2015
Author: Sherri
Ask the inmate answer
1

Yes, and setting up separate accounts is actually the cleaner way to handle it when multiple parties want to support the same inmate independently.

On the InmateAid side, each account is tied to a unique email address. If both families want their own separate accounts, they simply need different email addresses to register with. That keeps everything distinct, gives each party their own transaction history to review, and ensures that letters and postcards sent through the service show as coming from the correct sender rather than being lumped together under one name.

One important thing to understand is that inmates do not have internet access and cannot log into InmateAid or any other online platform. Everything managed through InmateAid is handled entirely on the outside. When your son receives something through the service, it will indicate who sent it based on the account it came from, so he will know whether a letter came from his mother or his father without needing to track separate account numbers himself.

Commissary accounts at the facility itself work differently. Those are held in the inmate's name and any deposit made to his books goes into a single account regardless of who sent it. There is no way to earmark commissary funds for specific purposes once they are deposited. If both families are putting money on his books, it all goes into the same pool, and he draws from it as he needs to, without distinguishing the source.

The practical solution most families in this situation use is to coordinate informally on who is covering what, with one party handling commissary deposits and another handling letters and photos, or simply communicating openly about contributions so nothing gets duplicated unnecessarily.

https://www.inmateaid.com/ask-the-inmate/can-two-families-send-money-to-the-same-inmate-separately#answer
Accepted Answer Date Created: December 07,2015

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