Yes, and setting up separate accounts is actually the cleaner way to handle it when multiple parties want to support the same inmate independently.
On the InmateAid side, each account is tied to a unique email address. If both families want their own separate accounts, they simply need different email addresses to register with. That keeps everything distinct, gives each party their own transaction history to review, and ensures that letters and postcards sent through the service show as coming from the correct sender rather than being lumped together under one name.
One important thing to understand is that inmates do not have internet access and cannot log into InmateAid or any other online platform. Everything managed through InmateAid is handled entirely on the outside. When your son receives something through the service, it will indicate who sent it based on the account it came from, so he will know whether a letter came from his mother or his father without needing to track separate account numbers himself.
Commissary accounts at the facility itself work differently. Those are held in the inmate's name and any deposit made to his books goes into a single account regardless of who sent it. There is no way to earmark commissary funds for specific purposes once they are deposited. If both families are putting money on his books, it all goes into the same pool, and he draws from it as he needs to, without distinguishing the source.
The practical solution most families in this situation use is to coordinate informally on who is covering what, with one party handling commissary deposits and another handling letters and photos, or simply communicating openly about contributions so nothing gets duplicated unnecessarily.
Thank you for trying AMP!
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