Can you call inmates in county jail

You cannot call an inmate directly at Waupaca County Jail or any other jail or prison. All phone calls must be initiated by the inmate.

This is a standard rule across correctional facilities. Inmates are the only ones allowed to place outgoing calls, and those calls are made through the jail’s approved phone system.

As for cost, inmates are not charged just to receive a call since incoming calls are not allowed. The cost applies only when they place a call. Depending on how the call is set up, the charges may be:

• Deducted from the inmate’s phone account
• Billed as a collect call to the person receiving it

Rates vary by facility and provider, but collect calls are usually the most expensive option. Having funds in the inmate’s phone account is typically more affordable.

If you want to connect, your options are:

• Wait for the inmate to call you
• Send a letter so they know to reach out

Using InmateAid’s letter service can help you get a message to them quickly, especially if you are trying to prompt a phone call.