❌
☰
Reviewed on: April 07,2026
Inmate Phone Calls

Can you use Infinity to receive inmate calls

If I used Infinity phone service can I still receive phone calls from an inmate that's in Lowndes County jail in Valdosta

Yes, if your inmate is at Lowndes County Jail and they use Infinity as their phone provider, you will need to use Infinity’s system to receive calls.
Ask The Inmate
Answered by a former federal inmate · 14+ years advising families
✓ Verified answer November 15,2014 · Inmate Phone Calls
1

Yes, if your inmate is at Lowndes County Jail and they use Infinity as their phone provider, you will need to use Infinity’s system to receive calls.

How it works:

  • The jail contracts with one phone provider only
  • That company (Infinity in this case) handles:
    • Call connections
    • Recording and monitoring
    • Billing

So even if you use another service, calls still have to go through Infinity.

About saving money:

  • If your number is long distance, calls can cost $5–$15 per call
  • If your number is local, calls are usually under $2

A local-number setup can help if:

  • You are not local to the jail
  • Your current calls are expensive

If you are already local:

  • You are already getting the lowest rate
  • There is no additional savings to be had

Bottom line:
You must use Infinity to receive the calls, but you can sometimes reduce the cost by making sure the number your inmate calls is considered local.

0
Accepted Answer Date Created: November 15,2014
Was this helpful?
LOGIN

My situation is different — ask your own question.

Our advisors answer within 24 hours. Free, always. Former federal and state inmates with direct experience.

About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed April 2026.