Can you use Infinity to receive inmate calls

Yes, if your inmate is at Lowndes County Jail and they use Infinity as their phone provider, you will need to use Infinity’s system to receive calls.

How it works:

• The jail contracts with one phone provider only
• That company (Infinity in this case) handles:
  • Call connections
  • Recording and monitoring
  • Billing

So even if you use another service, calls still have to go through Infinity.

About saving money:

• If your number is long distance, calls can cost $5–$15 per call
• If your number is local, calls are usually under $2

A local-number setup can help if:

• You are not local to the jail
• Your current calls are expensive

If you are already local:

• You are already getting the lowest rate
• There is no additional savings to be had

Bottom line:
You must use Infinity to receive the calls, but you can sometimes reduce the cost by making sure the number your inmate calls is considered local.