The inmate might have gotten an incident report for something and the penalty is not phone for 3-6 months. That is a real possibility.you should send him a letter and let him know you're concerned
https://www.inmateaid.com/ask-the-inmate/do-they-restrict-inmates-from-calling-for-no-reason-its-been-one-month-since-me-or-his-mom-have-gotten-a-call-from-my-man-at-judge-john-creuzot-judicial-treatment-center-in-wilmer-tx#answer
Accepted Answer Date Created: May 17,2021