When you send a letter through InmateAid, you will receive confirmation in your account when the letter has been processed and mailed through the US Postal Service. That notification lets you know it has been sent out, but there is no way to confirm the exact moment the inmate receives it. Delivery depends on the facility’s mailroom processing times, which can vary.
Inmates do not receive e-letters electronically. All messages sent through InmateAid are printed and delivered as physical mail. Because inmates do not have internet access, they cannot reply electronically to those messages.
If they want to respond, they will need to write back using traditional mail. That means purchasing stamps and supplies from the commissary and sending a letter through the mail system.
For ongoing communication, many people use a combination of InmateAid letters, postcards, and photos to stay connected, knowing that responses will always come back through standard mail.
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