Do you get notified when inmate sends a letter
I'm following the inmate I'm writing letters thru your website, and he is responding to them, am I suppose to get a notification thru my email letting me know I have items waiting to pay and download?
Patricia Trejo
https://www.inmateaid.com/ask-the-inmate
Yes, you should receive an email notification when your inmate sends you a letter through the InmateAid Response Service.
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Yes, you should receive an email notification when your inmate sends you a letter through the InmateAid Response Service.
Here is how it works:
- Your inmate mails the letter to the InmateAid address
- It is received, scanned, and uploaded to your account
- You are sent an email alert letting you know there is a letter waiting
You can then log into your Account Dashboard to view, download, or manage the letter.
If you are not seeing notifications:
- Check your spam or junk folder
- Make sure your email address is entered correctly in your account
- Log into your dashboard directly to see if anything is waiting
Once everything is set correctly, the notifications are automatic and make it easy to stay on top of incoming mail.
https://www.inmateaid.com/ask-the-inmate/do-you-get-notified-when-inmate-sends-a-letter#answer
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Accepted Answer Date Created: April 15,2014
InmateAid
https://www.inmateaid.com
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About this answer:
This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice.
Last reviewed April 2026.