Do you get notified when inmate sends a letter

Yes, you should receive an email notification when your inmate sends you a letter through the InmateAid Response Service.

Here is how it works:

• Your inmate mails the letter to the InmateAid address
• It is received, scanned, and uploaded to your account
• You are sent an email alert letting you know there is a letter waiting

You can then log into your Account Dashboard to view, download, or manage the letter.

If you are not seeing notifications:

• Check your spam or junk folder
• Make sure your email address is entered correctly in your account
• Log into your dashboard directly to see if anything is waiting

Once everything is set correctly, the notifications are automatic and make it easy to stay on top of incoming mail.