Reviewed on: December 24,2017
Inmate Phone Calls

Do you still need to use a calling card when using this service?

Yes.
Ask The Inmate
Answered by a former federal inmate · 14+ years advising families
✓ Verified answer December 24,2017 · Inmate Phone Calls
1

Yes. The phone service at EVERY prison or jail is controlled by one company (there are 25 competing for the contract). They set the rates and you HAVE to use them. What InmateAid does is get a different phone number that we know will reduce the price (using their pricing model as our guide). In some cases, the local call is the cheapest, in others an out of state call is less than any number inside the same state (it's really crazy but we know where we can help and where we cannot).

If you send us the name of the facility and your number, we will give you an honest estimate of the savings (if any) before you sign up. If you talk a lot and save a couple dollars per call, you'll have to decide if the $19.95 fee is paid for with the savings (i.e. with GTL-OffenderConnect, all local calls are $1.85, any long distance is $5.45 - you save $3.60 per call. Talk everyday, $3.60 x 31= $111.6 in savings - might be worth $20??).

Please let us know.

Accepted Answer Date Created: December 24,2017
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed December 2017.